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Participant
Sep 29, 2025 2:40 PM UTC
Open for Voting

P: Administrator is not allowing access to NanoBanana

another one problem;

i attached a image that is a issue of new updated photoshop beta google nano banana 2.5 error

 

 

[typo corrected in subject — was "Administer"]

 

 

64 replies

Participant
Nov 20, 2025 7:07 AM UTC

same problem i face 

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Participant
Nov 19, 2025 2:00 AM UTC

I'm a part of the company-provided "Enterprise Account". I'm not sure if the personal account also works with this setting.

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Participant
Nov 18, 2025 1:53 PM UTC

OK. The issue most of us are having is that we do not have the setting in the Amin console under our EDU Adobe accounts for Non-Adobe generative Ai models. My question: Is your account an educational adobe account?

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Participant
Nov 18, 2025 2:49 AM UTC

Previously, my updated Photoshop 2026 could not use the generative AI model from a third-party provider. But after I changed the setting on the Admin Panel that allows Photoshop to use "Non-Adobe generative AI models," it is working. I can use "Topaz Gigapixel" to upscale the photo in Photoshop now.

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Participant
Nov 18, 2025 2:42 AM UTC

I followed these comments from"Pete.Green" and changed the setting so that Photoshop can use non-Adobe generative AI Models finally.

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Participant
Nov 17, 2025 5:38 PM UTC

@Clement Young What worked for you????

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Participant
Nov 15, 2025 8:11 PM UTC

Hey Clement Young: Did you get something to work that wasn't working before? And if so, what did you do to get it to work?

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Participant
Nov 11, 2025 12:23 PM UTC

We have a pretty strong IT team and they said everything is good on their end, that we need to work with Adobe on this known issue. 

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Participant
Nov 7, 2025 9:05 AM UTC

Hi I' m using the premium features, but I still cannot use nano banana in Photoshop, it said "Your system administrator isn't allowing access to this feature right now. Please contact them for more information." but I am the administrator... please help

 

 

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Participant
Nov 7, 2025 4:58 AM UTC

It works! Thank you!

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