Participant

P: Generative Fill Button greyed out (age)

Forum|Forum|2 years ago
April 14, 2023
385 replies
239127 views

After selection is active, I cannot use the generative fill button. It's visible, but greyed out...

I already switched from german language to english without success.. Please advice. Thanks !

Patrick

Desktop-Windows

Show previous replies

G

Glenn5D3E

Participant

As stated below, you need to update your age in Behance. I did that and came back to PS Beta and it still didn't work. After about 10 mins, a pop-up about Generative Fill came up and it was working. There's a link below to Behance. I hope that helps

F

Fabio28377591dwhj

Participant

Sign in to the Creative Cloud app, click Behance and update your date of birth

Pete.Green

Current known fixes/workarounds for this are listed in this FAQ:

https://helpx.adobe.com/photoshop/using/generative-fill.html#generative-fill-greyed-out

H

Hussain5C08

Participant

@CShubert No, my Behance account is empty at the moment. Also, I signed out and then logged back in again just normaly, but I got the same normal homepage screen with no prompts asking me for my age. However, the feature is now working just fine.

Thanks,
Hussain

C

Clark Essman

Participant

That was exactly the issue! Soooo frustrating when it would just say "Generative Fill not currently available at this time" or somesuch. Re-installed, tried it on various types of image files... This was the only thing that worked.

Thanks a LOT. I hope this is something that can be addressed at least with an informative warning. I was never asked to input age when I got my Adobe account set up. No real interest in Behance, actually, but signing up for it was the only way to get my age in there, I guess. You have to be over 18 to use Generative Fill! Pass it on.

M

Mika5FB7

Participant

Die Funktion Generative Füllung ist ausgegraut und zeigt den oben genannten Fehler

Kevin Stohlmeyer

Community Expert

Why is the Generative Fill button not available?
If you find that Generative Fill is greyed out for you, it is possible that you may not have a valid Date of Birth associated with your Adobe ID account. To update your Date of Birth, you can do any of the following:
• Log into Behance with your Adobe ID and enter your Date of Birth.
• Log into your Adobe account and enter your Date of Birth. To learn more, see Error: "Not eligible to use Creative Cloud services".
Once your Date of Birth is up to date, relaunch the Photoshop (beta) app to enable Generative Fill.
https://helpx.adobe.com/photoshop/using/generative-fill.html

CShubert

Community Manager

Curious @Hussain5C08, did you have any assets in your Behance account? Did you sign out and then create a NEW Behance account? What were the screens or prompts when you did?

M

Mateus Zambruno

Participant

Can someone help me and tell me why my "Generate Fill" option is blocked? It appears but it doesn't work

Kevin Stohlmeyer

Community Expert

Hi @Mateus Zambruno Why is the Generative Fill button not available?
If you find that Generative Fill is greyed out for you, it is possible that you may not have a valid Date of Birth associated with your Adobe ID account. To update your Date of Birth, you can do any of the following:
• Log into Behance with your Adobe ID and enter your Date of Birth.
• Log into your Adobe account and enter your Date of Birth. To learn more, see Error: "Not eligible to use Creative Cloud services".
Once your Date of Birth is up to date, relaunch the Photoshop (beta) app to enable Generative Fill.
https://helpx.adobe.com/photoshop/using/generative-fill.html