Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
29

P: Generative Fill Not Working on PS Beta (Program Error)

Community Beginner ,
May 28, 2023 May 28, 2023

Yesterday I clean installed Win 11 again and wanted to try out the new feature, so I installed the beta and here is what happened:

After finished installation I opened it up and loaded a generic grass land image to try the simplest prompt, "Bird", so I found it wasn't working, but all the other tools seems fine.

Also, the Remove Tool isn't working too.


I downloaded the PS Diagnostic Plugin and here is what it gave me:

 

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 24.6.0 20230524.m.2185 0e7139d - x86
0	address: 0x00007FF6850950F1	base: 0x00007FF680940000	module name: 'Photoshop.exe'	 symbol: dunamis_http_setSendRequestCallback:-1 in n.a.
1	address: 0x00007FF6835CB6B6	base: 0x00007FF680940000	module name: 'Photoshop.exe'	 symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
2	address: 0x00007FF6835CAA49	base: 0x00007FF680940000	module name: 'Photoshop.exe'	 symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
3	address: 0x00007FF6835CCD73	base: 0x00007FF680940000	module name: 'Photoshop.exe'	 symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
4	address: 0x00007FF681BF190E	base: 0x00007FF680940000	module name: 'Photoshop.exe'	 symbol: ??1Texture1D@OGL@AIF@@UEAA@XZ:-1 in n.a.
5	address: 0x00007FF6835CCE59	base: 0x00007FF680940000	module name: 'Photoshop.exe'	 symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
6	address: 0x00007FF6835CB8F0	base: 0x00007FF680940000	module name: 'Photoshop.exe'	 symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
7	address: 0x00007FF6831BD914	base: 0x00007FF680940000	module name: 'Photoshop.exe'	 symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
8	address: 0x00007FF6831BCC13	base: 0x00007FF680940000	module name: 'Photoshop.exe'	 symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
9	address: 0x00007FF6831C611E	base: 0x00007FF680940000	module name: 'Photoshop.exe'	 symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
10	address: 0x00007FF6831CE238	base: 0x00007FF680940000	module name: 'Photoshop.exe'	 symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
11	address: 0x00007FF6831C69AA	base: 0x00007FF680940000	module name: 'Photoshop.exe'	 symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
12	address: 0x00007FF682562277	base: 0x00007FF680940000	module name: 'Photoshop.exe'	 symbol: xmlCheckHTTPInput:-1 in n.a.
13	address: 0x00007FF6831C2A34	base: 0x00007FF680940000	module name: 'Photoshop.exe'	 symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
14	address: 0x00007FF680E31FF0	base: 0x00007FF680940000	module name: 'Photoshop.exe'	 symbol: xmlCleanupThreads:-1 in n.a.
15	address: 0x00007FF681A16885	base: 0x00007FF680940000	module name: 'Photoshop.exe'	 symbol: ??1Texture1D@OGL@AIF@@UEAA@XZ:-1 in n.a.
16	address: 0x00007FF681A0FA78	base: 0x00007FF680940000	module name: 'Photoshop.exe'	 symbol: ??1Texture1D@OGL@AIF@@UEAA@XZ:-1 in n.a.
17	address: 0x00007FF81065236A	base: 0x00007FF8105F0000	module name: 'ntdll.dll'	 symbol: RtlHashUnicodeString:-1 in n.a.
18	address: 0x00007FF810625976	base: 0x00007FF8105F0000	module name: 'ntdll.dll'	 symbol: RtlClearThreadWorkOnBehalfTicket:-1 in n.a.
19	address: 0x00007FF80F3826AD	base: 0x00007FF80F370000	module name: 'KERNEL32.DLL'	 symbol: BaseThreadInitThunk:-1 in n.a.
20	address: 0x00007FF81064A9F8	base: 0x00007FF8105F0000	module name: 'ntdll.dll'	 symbol: RtlUserThreadStart:-1 in n.a.

 



Bug Fixed
TOPICS
Desktop-Windows
20.1K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 2 Correct answers

Adobe Employee , Jul 10, 2023 Jul 10, 2023

@Colin30252556sbn2 we also notice you are on an edu account and it is possible that your IT admin is blocking updates as they have the ability...

 

https://community.adobe.com/t5/enterprise-teams-discussions/photoshop-beta-not-available-in-creative-cloud-desktop-application/td-p/13834355

 

Also, you could try Select Subject cloud, to test another cloud-based feature. The Object Selection Tool has a Select Subject button on the tool options bar, and drop-down menu next to it to choose "cloud" bef

...
Translate
Adobe Employee , Jun 14, 2023 Jun 14, 2023

Please update to the newest build posted today (Version: 24.7 m.2205) and let us know if you still encounter the program error. 

Translate
88 Comments
Community Beginner ,
Jun 09, 2023 Jun 09, 2023

Photoshop Error information
Code: -1
Text: 프로그램 오류로 인하여
Message: 프로그램 오류로 인하여 요청한 사항을 완료할 수 없습니다.
Stack:
Adobe Photoshop 24.6.0 20230603.m.2196 77b00e0 - x86
0 address: 0x00007FF7B18354B1 base: 0x00007FF7AC6F0000 module name: 'Photoshop.exe' symbol: dunamis_http_setSendRequestCallback:-1 in n.a.
1 address: 0x00007FF7AF38C416 base: 0x00007FF7AC6F0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
2 address: 0x00007FF7AF38B7A9 base: 0x00007FF7AC6F0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
3 address: 0x00007FF7AF38DAD3 base: 0x00007FF7AC6F0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
4 address: 0x00007FF7AD9A75DE base: 0x00007FF7AC6F0000 module name: 'Photoshop.exe' symbol: ??1Texture1D@OGL@AIF@@UEAA@XZ:-1 in n.a.
5 address: 0x00007FF7AF38DBB9 base: 0x00007FF7AC6F0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
6 address: 0x00007FF7AF38C650 base: 0x00007FF7AC6F0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
7 address: 0x00007FF7AEF7DC04 base: 0x00007FF7AC6F0000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
8 address: 0x00007FF7AEF7CF03 base: 0x00007FF7AC6F0000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
9 address: 0x00007FF7AEF8640E base: 0x00007FF7AC6F0000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
10 address: 0x00007FF7AEF8E538 base: 0x00007FF7AC6F0000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
11 address: 0x00007FF7AEF86C9A base: 0x00007FF7AC6F0000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
12 address: 0x00007FF7AE324C27 base: 0x00007FF7AC6F0000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
13 address: 0x00007FF7AEF82D24 base: 0x00007FF7AC6F0000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
14 address: 0x00007FF7ACBE1900 base: 0x00007FF7AC6F0000 module name: 'Photoshop.exe' symbol: xmlCleanupThreads:-1 in n.a.
15 address: 0x00007FF7AD7C8CF5 base: 0x00007FF7AC6F0000 module name: 'Photoshop.exe' symbol: ??1Texture1D@OGL@AIF@@UEAA@XZ:-1 in n.a.
16 address: 0x00007FF7AD7C1C88 base: 0x00007FF7AC6F0000 module name: 'Photoshop.exe' symbol: ??1Texture1D@OGL@AIF@@UEAA@XZ:-1 in n.a.
17 address: 0x00007FF9D80F236A base: 0x00007FF9D8090000 module name: 'ntdll.dll' symbol: RtlHashUnicodeString:-1 in n.a.
18 address: 0x00007FF9D80C5976 base: 0x00007FF9D8090000 module name: 'ntdll.dll' symbol: RtlClearThreadWorkOnBehalfTicket:-1 in n.a.
19 address: 0x00007FF9D73E26AD base: 0x00007FF9D73D0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FF9D80EA9F8 base: 0x00007FF9D8090000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

 

Translate
Report
Community Beginner ,
Jun 09, 2023 Jun 09, 2023

Same issue here.

Before the generative fill progress bar reaches the end, it stops and displays an error saying "Could not complete your request because of a program error"

I had two Adobe agents trying to fix it remotely without success.

 

 

Translate
Report
Adobe Employee ,
Jun 09, 2023 Jun 09, 2023

If you are hitting program error please try this and let us know the result:

To check to see if it is a permissions issue could folks try the following and report back the results?


Open a PNG or JPG file.
Right click on the Background layer in the Layers panel. Choose Convert to Smart Object.
Right click on the layer again. Choose Edit Contents.

 

does the file open for edit as expected?

Translate
Report
Adobe Employee ,
Jun 09, 2023 Jun 09, 2023

If you are hitting the High Demand toast, please let us know what region/country you are in

Translate
Report
Explorer ,
Jun 09, 2023 Jun 09, 2023

Converting to Smart object didnt help for me. And I'm in Switzerland

Translate
Report
New Here ,
Jun 09, 2023 Jun 09, 2023

Unable to access Generative Fill functionality. Please provide a resolution for this issue.

 

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 24.7.0 20230607.m.2200 b619f20 - x86
0 address: 0x00007FF7AD5EEB91 base: 0x00007FF7A9050000 module name: 'Photoshop.exe' symbol: dunamis_http_setSendRequestCallback:-1 in n.a.
1 address: 0x00007FF7ABCEFA76 base: 0x00007FF7A9050000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
2 address: 0x00007FF7ABCEEE09 base: 0x00007FF7A9050000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
3 address: 0x00007FF7ABCF1133 base: 0x00007FF7A9050000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
4 address: 0x00007FF7AA3072DE base: 0x00007FF7A9050000 module name: 'Photoshop.exe' symbol: ??1Texture1D@OGL@AIF@@UEAA@XZ:-1 in n.a.
5 address: 0x00007FF7ABCF1219 base: 0x00007FF7A9050000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
6 address: 0x00007FF7ABCEFCB0 base: 0x00007FF7A9050000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
7 address: 0x00007FF7AB8DE0E4 base: 0x00007FF7A9050000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
8 address: 0x00007FF7AB8DD3E3 base: 0x00007FF7A9050000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
9 address: 0x00007FF7AB8E68EE base: 0x00007FF7A9050000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
10 address: 0x00007FF7AB8EEA18 base: 0x00007FF7A9050000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
11 address: 0x00007FF7AB8E717A base: 0x00007FF7A9050000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
12 address: 0x00007FF7AAC84D87 base: 0x00007FF7A9050000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
13 address: 0x00007FF7AB8E3204 base: 0x00007FF7A9050000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
14 address: 0x00007FF7A9542030 base: 0x00007FF7A9050000 module name: 'Photoshop.exe' symbol: ?onCompletion@IACPLHttpTransferCallbackHook@net@local@acp@@UEAAXW4TransferError@1234@PEBDPEAX@Z:-1 in n.a.
15 address: 0x00007FF7AA129635 base: 0x00007FF7A9050000 module name: 'Photoshop.exe' symbol: ??1Texture1D@OGL@AIF@@UEAA@XZ:-1 in n.a.
16 address: 0x00007FF7AA1225C8 base: 0x00007FF7A9050000 module name: 'Photoshop.exe' symbol: ??1Texture1D@OGL@AIF@@UEAA@XZ:-1 in n.a.
17 address: 0x00007FFF9C77236A base: 0x00007FFF9C710000 module name: 'ntdll.dll' symbol: RtlHashUnicodeString:-1 in n.a.
18 address: 0x00007FFF9C745976 base: 0x00007FFF9C710000 module name: 'ntdll.dll' symbol: RtlClearThreadWorkOnBehalfTicket:-1 in n.a.
19 address: 0x00007FFF9B5C26AD base: 0x00007FFF9B5B0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFF9C76A9F8 base: 0x00007FFF9C710000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

 

[Mod: Moved to the Photoshop Beta forum]

 

Translate
Report
Adobe Employee ,
Jun 09, 2023 Jun 09, 2023

@Jerophoto did the SO edit work? It wasn't expected to fix the Generative Fill program error. We are trying to see if it is a permissions problem.

Translate
Report
Adobe Employee ,
Jun 09, 2023 Jun 09, 2023

@Jornada66 can you try the smart object test above and let us know your results. 

Translate
Report
New Here ,
Jun 09, 2023 Jun 09, 2023

Did the fill on another image, here's the result

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 24.6.0 20230603.m.2196 77b00e0 - x86
0 address: 0x00007FF6216754B1 base: 0x00007FF61C530000 module name: 'Photoshop.exe' symbol: dunamis_http_setSendRequestCallback:-1 in n.a.
1 address: 0x00007FF61F1CC416 base: 0x00007FF61C530000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
2 address: 0x00007FF61F1CB7A9 base: 0x00007FF61C530000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
3 address: 0x00007FF61F1CDAD3 base: 0x00007FF61C530000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
4 address: 0x00007FF61D7E75DE base: 0x00007FF61C530000 module name: 'Photoshop.exe' symbol: ??1Texture1D@OGL@AIF@@UEAA@XZ:-1 in n.a.
5 address: 0x00007FF61F1CDBB9 base: 0x00007FF61C530000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
6 address: 0x00007FF61F1CC650 base: 0x00007FF61C530000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
7 address: 0x00007FF61EDBDC04 base: 0x00007FF61C530000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
8 address: 0x00007FF61EDBCF03 base: 0x00007FF61C530000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
9 address: 0x00007FF61EDC640E base: 0x00007FF61C530000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
10 address: 0x00007FF61EDCE538 base: 0x00007FF61C530000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
11 address: 0x00007FF61EDC6C9A base: 0x00007FF61C530000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
12 address: 0x00007FF61E164C27 base: 0x00007FF61C530000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
13 address: 0x00007FF61EDC2D24 base: 0x00007FF61C530000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
14 address: 0x00007FF61CA21900 base: 0x00007FF61C530000 module name: 'Photoshop.exe' symbol: xmlCleanupThreads:-1 in n.a.
15 address: 0x00007FF61D608CF5 base: 0x00007FF61C530000 module name: 'Photoshop.exe' symbol: ??1Texture1D@OGL@AIF@@UEAA@XZ:-1 in n.a.
16 address: 0x00007FF61D601C88 base: 0x00007FF61C530000 module name: 'Photoshop.exe' symbol: ??1Texture1D@OGL@AIF@@UEAA@XZ:-1 in n.a.
17 address: 0x00007FF88E5B2260 base: 0x00007FF88E550000 module name: 'ntdll.dll' symbol: TpAllocPool:-1 in n.a.
18 address: 0x00007FF88E5A31AA base: 0x00007FF88E550000 module name: 'ntdll.dll' symbol: TpReleaseCleanupGroupMembers:-1 in n.a.
19 address: 0x00007FF88D587614 base: 0x00007FF88D570000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FF88E5A26A1 base: 0x00007FF88E550000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

 

Translate
Report
New Here ,
Jun 09, 2023 Jun 09, 2023

Is "the smart object test" referring to converting an image into a smart object and testing it?

After right-clicking on a layer while viewing a PNG file, I converted it to a smart object. Then, I tried executing generative fill again, but encountered a similar error. I also attempted uninstalling and restarting Photoshop (Beta), but the issue persisted.fotor_2023-6-10_11_22_29.png

Translate
Report
Adobe Employee ,
Jun 09, 2023 Jun 09, 2023

The smart object test is checking to see if we are encountering permissions issues. It is not intro be a fix for the program error

Translate
Report
New Here ,
Jun 11, 2023 Jun 11, 2023

I am encountering a specific issue with the Generative Fill feature in Photoshop Beta. Despite attempting to enable or disable different settings, adding Photoshop to the firewall, updating and uninstalling both the Beta version and the original version of Photoshop, as well as reinstalling Adobe Creative Cloud, the problem persists.

Translate
Report
New Here ,
Jun 13, 2023 Jun 13, 2023

 

프로그램 오류로 인하여 요청한 사항을 완료할 수 없습니다. 라고

계속 뜹니다!

Translate
Report
New Here ,
Jun 13, 2023 Jun 13, 2023

still doesn‘t work, how to fix it....sad

Translate
Report
Community Beginner ,
Jun 14, 2023 Jun 14, 2023

hola gente, ya FUNCIONA ¡¡¡ ultima actualización dePhotoshop Beta de hoy y ya me funciona.

Gracias a todos los tecnicos que han trabajado para solucionarlo.

Translate
Report
Adobe Employee ,
Jun 14, 2023 Jun 14, 2023

Please update to the newest build posted today (Version: 24.7 m.2205) and let us know if you still encounter the program error. 

Translate
Report
New Here ,
Jun 14, 2023 Jun 14, 2023

works after the update, much appreciate it! thanks a lot, Adobe team!

Translate
Report
Community Beginner ,
Jun 15, 2023 Jun 15, 2023

I can confirm that after the update, generative fill works fine!

Good job Adobe!

Translate
Report
Adobe Employee ,
Jun 15, 2023 Jun 15, 2023

Everyone, please update to the most recent beta build, 24.7, to see if this solves this error.

 

Status Fixed
Translate
Report
Community Beginner ,
Jun 16, 2023 Jun 16, 2023

Problem solved after updating to beta build, 24.7. Tks!

Intel Core i7-4790 CPU 3.60GHz / 32GB RAM - 1600MHz DDR3 / Win10 64-bit
Translate
Report
Explorer ,
Jun 16, 2023 Jun 16, 2023

I confirm,the update solved it! Thank you!

Translate
Report
New Here ,
Jun 29, 2023 Jun 29, 2023

Text: because there is a program error
Message: Photoshop is in a state where it is displaying the error message: request could not be completed because a program error occurred.

 

Photoshop Error information
Code: -1
Text: protože se vyskytla chyba programu
Message: Požadavek nelze dokončit, protože se vyskytla chyba programu.
Stack:
Adobe Photoshop 24.7.0 20230628.m.2223 0770f83 - x86
0 address: 0x00007FF7104D13D1 base: 0x00007FF70BE50000 module name: 'Photoshop.exe' symbol: dunamis_http_setSendRequestCallback:-1 in n.a.
1 address: 0x00007FF70EBC83E6 base: 0x00007FF70BE50000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
2 address: 0x00007FF70EBC7809 base: 0x00007FF70BE50000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
3 address: 0x00007FF70E634D24 base: 0x00007FF70BE50000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
4 address: 0x00007FF70E6342D9 base: 0x00007FF70BE50000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
5 address: 0x00007FF70E634139 base: 0x00007FF70BE50000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
6 address: 0x00007FF70E64681D base: 0x00007FF70BE50000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
7 address: 0x00007FF70EBCAAC5 base: 0x00007FF70BE50000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
8 address: 0x00007FF70EBCD9C7 base: 0x00007FF70BE50000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
9 address: 0x00007FF70EBCD35A base: 0x00007FF70BE50000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
10 address: 0x00007FF70EC1E806 base: 0x00007FF70BE50000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
11 address: 0x00007FF71006C5B8 base: 0x00007FF70BE50000 module name: 'Photoshop.exe' symbol: dunamis_http_setSendRequestCallback:-1 in n.a.
12 address: 0x00007FF71006C64D base: 0x00007FF70BE50000 module name: 'Photoshop.exe' symbol: dunamis_http_setSendRequestCallback:-1 in n.a.
13 address: 0x00007FF710023234 base: 0x00007FF70BE50000 module name: 'Photoshop.exe' symbol: dunamis_http_setSendRequestCallback:-1 in n.a.
14 address: 0x00007FF7100361C1 base: 0x00007FF70BE50000 module name: 'Photoshop.exe' symbol: dunamis_http_setSendRequestCallback:-1 in n.a.
15 address: 0x00007FF70E5D6F5A base: 0x00007FF70BE50000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
16 address: 0x00007FF7100264DB base: 0x00007FF70BE50000 module name: 'Photoshop.exe' symbol: dunamis_http_setSendRequestCallback:-1 in n.a.
17 address: 0x00007FF710108B22 base: 0x00007FF70BE50000 module name: 'Photoshop.exe' symbol: dunamis_http_setSendRequestCallback:-1 in n.a.
18 address: 0x00007FFB67B926AD base: 0x00007FFB67B80000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
19 address: 0x00007FFB6894A9F8 base: 0x00007FFB688F0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

 

Translate
Report
Adobe Employee ,
Jun 29, 2023 Jun 29, 2023

Hi @Jan Řeháček 

 

Try resetting Prefs for the Beta:

/Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura)

/Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)
C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings )Win)

Launch BETA Photoshop While Pressing The Keyboard Shortcut

With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Translate
Report
Explorer ,
Jul 03, 2023 Jul 03, 2023

I open Beta, and a regular Photoshop opens, where there is no generation

Translate
Report
Community Expert ,
Jul 03, 2023 Jul 03, 2023

Hi @Александр30862115gxm5 are you certain you have the beta 24.7 installed?

Translate
Report