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39

P: PS 26.9 CMD shortcuts give duplicate results

Community Beginner ,
Jul 03, 2025 Jul 03, 2025

Photoshop Beta version 26.9 on MacOS 15.5

- Pressing Cmd + [ or Cmd + ] moves layers **two steps** instead of one.
- Cmd + J creates **two new layers**, not one.
- Issue persists after reinstalling and resetting preferences.
- Not caused by actions/scripts/custom shortcuts.

- Issue is only on Beta Version, not in normal version.

Bug Fixed
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Desktop-macOS
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correct answers 1 Correct answer

Adobe Employee , Jul 10, 2025 Jul 10, 2025

Hey everyone, please upgrade to the latest Ps Beta and this issue should be fixed.

 

Adobe Photoshop Version: 26.9.0 20250709.m.3143 187b1ee arm64

 

Thanks,

Cory - Photoshop Product Manager

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99 Comments
New Here ,
Jul 08, 2025 Jul 08, 2025

the exact same things happen to me and also when i export as a file, it saves the same photo three times instead of one. This is the most annoying update ever

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New Here ,
Jul 08, 2025 Jul 08, 2025

Bug in Beta, using the keyboard shortcuts on the mac results in not one but 2 actions. For example using the pen tool, clicking command z to undo removes 2 points not one. If editing a smart object, command w to close window photoshop then asks do i want to save to document as if i have pressed command again. I thought it may have been fixed in this new version 26.9.0 but issue is still there

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New Here ,
Jul 09, 2025 Jul 09, 2025

SINCE update to 26.9.0:

keyboard shortcut commands such as cmd-z , shift+ and shift- and cmd-w are carried out twice by photoshop. so instead of closing the current document when i press cmd-w it close the current AND the next document. same for the other shortcuts. (needles to say: very frustrating)

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New Here ,
Jul 09, 2025 Jul 09, 2025

Hi!

I use Wacom Cintiq 22HD. I use Photoshop so much. I have an issue regarding duplicating layers and a general lagging. 

When I try to duplicate a layer with my tablet pen, it is working very slow (delaying) and freezes for a few second. Also, selecting some tools, etc. is having lagging issue. This problem doesn't happen if I use mouse in PS. 

Can you help me? 

Thank you in advance! 

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Community Expert ,
Jul 09, 2025 Jul 09, 2025

Try to reset the preferences of Photoshop using the steps described here:

https://helpx.adobe.com/photoshop/using/preferences.html#reset-preferences

It's recommended to backup your settings before resetting the preferences.

See here:  https://helpx.adobe.com/photoshop/using/preferences.html#backup-photoshop-preferences

 

Do you use the latest tabelt driver?

Which version of Photoshop do you use?

 

Please provide a copy of your 'System Info'. This can be get from the Photoshop menu item Help > System Info. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

 

See also here: https://community.adobe.com/t5/photoshop-ecosystem-discussions/tablet-causing-lag/td-p/8545699

 

 

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 24H2 -- LR-Classic 14 - Photoshop 26 - Nik Collection 8 - PureRAW 5 - Topaz PhotoAI 4
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New Here ,
Jul 09, 2025 Jul 09, 2025

Gonna chime in with everyone else:
CMD+Z goes back two steps
CMD+J produces two extra copies
CMD+ "+" zooms in twice.

Really clogging up my process and adding a lot of unnecessary time to my workflow to correct. Definitely interested in a fix for this!

Thanks!

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Contributor ,
Jul 09, 2025 Jul 09, 2025

When I paste an image into a PS document, it pastes two copies. If I use the CMD-J function to duplicate a layer, it makes two duplicates.

R.Cates
CSI Productions
If you want peace, be peaceful.
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New Here ,
Jul 09, 2025 Jul 09, 2025

keep double paste every first time of new file created.

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New Here ,
Jul 09, 2025 Jul 09, 2025

and keep happen very often since latest update (version 26.9.0)

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New Here ,
Jul 10, 2025 Jul 10, 2025

Same thing in mine, here... PS Beta 26.9.0 in MacOS 15.5.   Duplicated commands as Commans+V, Command+E and many shortcuts not working like Command+R (show / hide rulers) Command+H (show / hide extras)  Command+I...

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New Here ,
Jul 10, 2025 Jul 10, 2025

Thank You for the Upgrade Change. Thank Youuuuuuuu


Anthony


[personal information removed as per forum guidelines]

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Adobe Employee ,
Jul 10, 2025 Jul 10, 2025

Hey everyone, please upgrade to the latest Ps Beta and this issue should be fixed.

 

Adobe Photoshop Version: 26.9.0 20250709.m.3143 187b1ee arm64

 

Thanks,

Cory - Photoshop Product Manager

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Community Expert ,
Jul 10, 2025 Jul 10, 2025

Thank you Cory and Team! That was quick! 

Jane

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Community Beginner ,
Jul 10, 2025 Jul 10, 2025

Hello,

I've installed the latest Photoshop Beta, but unfortunately the issue still persists. This bug is making my work nearly impossible, as my entire workflow relies heavily on keyboard shortcuts.

I'm using a Magic Keyboard on a Mac with the latest macOS. I even purchased a brand-new Magic Keyboard thinking it might be a hardware issue, but the problem continues. Interestingly, when I tested a Logitech keyboard, the issue did not occur – so it seems isolated to the Magic Keyboard.

Switching to another keyboard is not a viable solution for me, as I’ve been using the same layout for over 15 years and have built deep muscle memory around it.

I sincerely hope this bug gets addressed soon – it's a serious blocker for professional users.

Thank you!

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Adobe Employee ,
Jul 14, 2025 Jul 14, 2025

Hi @kristinakeke, can you please share your build details? You can find them in Help menu > System Info.
Thanks.

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New Here ,
Jul 16, 2025 Jul 16, 2025

I have had the same issue with zoom for many months in PS Beta. It is quite bothersome and slows down the workflow. I update as soon as updates are available, currently Adobe Photoshop Version: 26.9.0 20250713.m.3147 5b6ea2d x64 (dev: PublicBeta), updated a moment ago, and the issue persists.

When I press Ctrl+ or Ctrl-, many steps are performed, and the image zooms in or out significantly. With Ctrl-, the image stops at 0.4% or less, so it basically disappears.

This does not happen in stable PS.

 

My system:

Operating system: Windows 11 (64-bit version)

Version: 11 or newer 10.0.26100.4652

System architecture: AMD CPU series: 15, model: 1, clock speed: 2, AVX2, HyperThreading

Number of physical processors: 8

Number of logical processors: 16

Processor speed: 3600 MHz

Built-in memory: 65447 MB

Free memory: 41974 MB

Memory available for Photoshop: 51334 MB

Memory used by Photoshop: 70%

Error termination handler: Adobe

DCX Version: 9.8.0

SAM SDK Version: 14.1.0

======= GPU

Stable Native API interface: True

Stable OpenCL API interface: True

GPUDeny: 0

GPUForce: 0

useGPU: 1

useOpenCL: 1

isGPUCapable: 1

isGPUAllowed: 1

GPUName: NVIDIA GeForce GTX 1650

GPUVendor: NVIDIA

NVIDIA GeForce GTX 1650 UNKNOWN, NVIDIA

IsNativeGPUCapable: 1

IsOpenCLGPUCapable: 1

HasSufficientRAM: 1

GPU accessible RAM: 3,937 MB

Required GPU accessible RAM: 1,500 MB

UseGraphicsProcessorChecked: 1

UseOpenCLChecked: 1

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Community Expert ,
Jul 16, 2025 Jul 16, 2025

Hi!

The latest version "26.9.0 20250714.m.3148" has been released. Please update and check it out.

--
Susumu Iwasaki
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New Here ,
Jul 17, 2025 Jul 17, 2025

Today's version 26.9.0 20250716.m.3150, still the same problem. I don't understand why such a basic feature as zoom can't be fixed quickly and efficiently. It's been going back many versions, I'd guess a few months.

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Adobe Employee ,
Jul 17, 2025 Jul 17, 2025

Hi @michalp35529385, can you please let us know which version of Photoshop is working fine for you? We have fixed the duplicate command issues, and this bug seems different, so we need more information to fix that

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Community Beginner ,
Jul 17, 2025 Jul 17, 2025

The issue is gone in the latest PS. Thank You!

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New Here ,
Jul 17, 2025 Jul 17, 2025

Everything is fine in the stable version 26.8.1 20250624.r.8 5e0d05d x64

Zoom problem is the same on two different computers with different processors and graphics cards (nvidia and amd).

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Adobe Employee ,
Jul 17, 2025 Jul 17, 2025

Thanks @michalp35529385, we will investigate. 

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Adobe Employee ,
Jul 21, 2025 Jul 21, 2025

HI @michalp35529385, we are not able to reproduce this issue at our end. Is this issue always happening in the build or triggered during some workflow? Also, can you try unchecking "Enable Modern User Interface" in the "Preferences dialog" > "Technology previews" and see if that fixes your issues? You will have to relaunch Photoshop after making this setting in the preferences dialog. If it still does not fix your issue, could you please share a recording? Thanks.

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Community Beginner ,
Jul 22, 2025 Jul 22, 2025
LATEST

Hi, same problem here, on 26.9.0 beta (update ok on creative suite).

Pc Windows 10 (windows update ok)

3090 RTX

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