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SarloosWasTaken
Participating Frequently
November 16, 2023
Question

Photoshop Beta Just Dissappeared..

  • November 16, 2023
  • 1 reply
  • 1191 views

Sooo.. Photoshop Beta just disappeared today. As in, the app itself was deleted. When opening CCD and going to "Beta Apps" i could see that it said "error" in the update section. Clicking update did not work (stuc on 1%), so i indstead choose to uninstall and it then worked to install it again.

 

I do not have automatic update on, so very weird behavior, i hope will be fixed, so that it does not happen to more people.

 

Sarloos.

    1 reply

    Trevor.Dennis
    Community Expert
    Trevor.DennisCommunity Expert
    Community Expert
    November 17, 2023

    Hi Sarloos.   The beta versions are ppre-release and time limited, so it is important to do the updates.  If you don't update then it will eventually — this is a complete guess, but let's say a month — stop working.  I don't know that it would be deleted though, so that may not be what's behind your issue. 

     

    If the beta app does not appear in the Creative Cloud Desctop app, then open the Windows Control Panel. Then on Programs & Features.  Find Photoshop beta and click on Uninstall.  If you are still unable to reinstall it after that, we'll try something else.

     

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