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V
V0LT0T
Participant
October 29, 2021
Answered

Accessing Photoshop on the web just redirects me to blog post

  • October 29, 2021
  • 3 replies
  • 2934 views

I am trying to access the Photoshop beta on the web using the Chrome browser on a Chromebook that meets all the minimum requirements. I am signed in to my Adobe Creative Cloud. I navigate to https://photoshop.adobe.com and Photoshop appears to start to load, but then immediately redirects me to this blog post: https://blog.adobe.com/en/publish/2021/10/26/creative-cloud-canvas-spaces-ps-ai-in-browser

 

Any advice for accessing the Photoshop beta on the web? Is there something I need to enable in my account before it will work? Thank you!

 

-Ted

This topic has been closed for replies.
Correct answer Jasper Speier

Hi Ted,


To access the Photoshop on the web beta, go to Creative Cloud web > Files > Your files. Open a Photoshop document and click the Open in Photoshop on the web beta button in the header.

 

To learn more about Photoshop on the web beta, see Common Questions | Photoshop on the web beta

3 replies

fmgdes1
fmgdes1
Participant
November 18, 2021

Previous title: How do I get to Photoshop on web beta:

Is that possible?  

Pete.Green
Community Manager
Pete.GreenCommunity Manager
November 19, 2021

Absolutely fmgdes1, check Jasper's post at the top of this thread here! 

 

Let us know if you run into any issues.

Regards,

PG

M
Mounir21767849w5u3
Participating Frequently
November 16, 2021

Wouldn't be simple (and almost basic development) to be able to access the photoshop online beta direcltly by logging and entering the web address.

 

Why would you make it so complicated, to need a cloud file, which is already in your documents and modify it from CC in order to be able to launch the online beta?

 

assuming you don't own an ipad (50% of market users wordlwide at least) and you don't already use the desktop photoshop version do you won't be able to use the beta online?

 

Who made this decision ? so basically if I am a linux or a chromebook user ( should be the market target no?) I can't use the beta version direclty...

 

i think adobe people and developpers should just from time to time exit their OSX bubble and aknowledge that you won't bring people to use CC or any other "service" with this kind of methods.

 

Come on!

    Jasper Speier
    Community Manager
    Jasper SpeierCommunity ManagerCorrect answer
    Community Manager
    October 29, 2021

    Hi Ted,


    To access the Photoshop on the web beta, go to Creative Cloud web > Files > Your files. Open a Photoshop document and click the Open in Photoshop on the web beta button in the header.

     

    To learn more about Photoshop on the web beta, see Common Questions | Photoshop on the web beta

      strunkl
      strunkl
      Participant
      November 13, 2021

      Trying to avoid a new thread with the same question, but to be clear: the Adobe answer provided on October 29 does not solve my problem.

       

      I can't access Photoshop on the web. I am logged in with my CC all apps account. I go to "Creative Cloud web  > Files > Your files" and click on any file type (.jpg, .psd, .psdc) in any folder (Cloud Documents, Synced Files, etc.) and the only option in the header is "Open in Photoshop" which opens my desktop app (screengrab of header attached).

       

      The Adobe page says only "You may not have it available yet, but please check back soon!" (as it has said from the initial announcement). I cannot find posts from others who are waiting for access. So I'm left wondering if 1) I'm supposed to be able to access Photoshop on the web but can't, or 2) I don't have access to the program but will get it...someday.

      Can anyone tell me what I'm doing wrong, or how I can know if/when to expect access?

      M
      Mounir21767849w5u3
      Participating Frequently
      November 16, 2021

      @Pete.Green @CShubert 

       

      Thanks for your help, still doesn't work but hope the following helps:

       

      - Trying to open directly the PSD from the invitation (email), makes the beta launch and then crashes immediatly

      - Trying to login to CC and then opening the file from the notification (Pete invites you to ....) make the Beta load, you can evn see a progression bar and then it doesn't crash BUT says that my browser is not supported. (see capture)

       

      So my configuration if it helps: Chromebook (lenovo ARM with Chrome OS) Developper mode and Version 97.0.4692.11 (Build officiel) dev (32 bits) 

       thank you!


      in addition to my previous post on another chromebook (intel Asus Version76.0.3809.136 official build 64 bits) using Chrome browser the Beta photoshop won't even lauch and furthermore there is no option (open the file in beta photoshop)

       

      So it doesn't seem to have something to do with official or Dev build, definitely not the processor as tested on both Arm and Intel and both laptops have the minimal configuration requirements.

       

      thanks

       

       

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