AI not working

[Joan.a.raujo]

The generate fill isnt working, even if I select a small area.

[CShubert]

Hi @Joan.a.raujo do you have the same issue with Ps release version? Are you getting any errors or what happens when you say..." isn't working.." Does this happen with all images, just this one...? To help we will need more information on what you see and what you have tried.

Thanks,

Cory - Photoshop Product Manager

[Joan.a.raujo]

Hi!
It does not show any message, but as I try to select the photo, even after trying to rasterize and turn it into a smart object, the option generative fill doesn't "light up", as in it does not let me click it, nor write anything.
The only options available are to select the object and to remove background, and that is not what I wanted since I wish to generate and expand an image.
I have also tried to update the Beta version, and in the normal Photoshop (also updated) it stills happens as I said before.
I saw some tutorials and tried, but I don't reslly know what am I doing wrong.
Thank you very much!
Joana

[CShubert]

Thank you for the update @Joan.a.raujo would it be possible for you to record a video of your workspace in Ps and show what you are trying to do? Make sure to capture the entire workspace, layer panel, etc. so we can see what you do.

Thanks,

Cory - Photoshop Product Manager