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autosave not works with PS beta

Community Beginner ,
Jul 12, 2023 Jul 12, 2023

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Hello,

 

After PS beta crashed I have no saved files opening when PS is starting... like it was with the older versions.

I lost a lot of work because of this new habit.

 

PS beta crashed while working on ir or when win decides to do an update (.

 

 

Does anyone have the same problem with the Beta?

 

 

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Adobe Employee ,
Jul 12, 2023 Jul 12, 2023

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Hi @Matthias286935997iti we do not see any Ps subscriptions under this Adobe ID email, do you have another one that has a valid subscription?

 

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Community Beginner ,
Jul 13, 2023 Jul 13, 2023

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Hi Cory, yes I have of course. will send to you directly.

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Community Beginner ,
Jul 13, 2023 Jul 13, 2023

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matthiass23296481

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Adobe Employee ,
Jul 13, 2023 Jul 13, 2023

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Hi @Matthias286935997iti please try to log out of CCD and then back in with an active Adobe ID, the info you shared above is not an Adobe ID... if you are still having issues, please contact support and they can help clear this up.

https://helpx.adobe.com/contact/phone.html

 

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