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M
Mammadz
Participating Frequently
August 20, 2023
Question

Beta upgrade today crashing

  • August 20, 2023
  • 4 replies
  • 434 views

Just upgraded Beta v25.0 today and it keeps crashing before being able to load the photo. The first few times I saw a segmentation fault (SIGSEGV), but now it's silently crashing. 

Prior to upgrading today, things were fine. Anyone else seeing this?

This topic has been closed for replies.

4 replies

M
MammadzAuthor
Participating Frequently
August 20, 2023

Resetting preferences solved the problem for me.

M
MammadzAuthor
Participating Frequently
August 22, 2023

Spoke too soon. Even though resetting prefs worked for a day, today I'm back to the same problem. Any idea when this would be fixed?

 

Process: Adobe Photoshop 2024 [79198]
Path: /Applications/Adobe Photoshop (Beta)/Adobe Photoshop (Beta).app/Contents/MacOS/Adobe Photoshop 2024
Identifier: com.adobe.Photoshop
Version: 25.0.0 (25.0.0)
Code Type: X86-64 (Native)
Parent Process: launchd [1]
User ID: 501

Date/Time: 2023-08-21 17:46:17.0752 -0700
OS Version: macOS 13.4.1 (22F770820d)
Report Version: 12
Bridge OS Version: 7.5 (20P5060)
Anonymous UUID: 35B9C387-A66A-121E-2724-8B6C4E008935


Time Awake Since Boot: 1200000 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Main Thread 25.0.0 20230817.m.2290 15dfc21 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: UNKNOWN_0xD at 0x0000000000000000
Exception Codes: 0x000000000000000d, 0x0000000000000000

Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process: exc handler [79198]

VM Region Info: 0 is not in any region. Bytes before following region: 4480090112
REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
UNUSED SPACE AT START
--->
__TEXT 10b08c000-112b60000 [122.8M] r-x/r-x SM=COW ...hotoshop 2024

Thread 0 Crashed:: Main Thread 25.0.0 20230817.m.2290 15dfc21 Dispatch queue: com.apple.main-thread
0 AdobeACE 0x114adcdc8 ACE_SetOption + 151279
1 AdobeACE 0x114b83e82 ACE_StringASCII + 58
2 AdobeACE 0x114b113c0 ACE_ProfileFromCode + 187317
3 Adobe Photoshop 2024 0x10f9e05b0 0x10b08c000 + 76891568
4 Adobe Photoshop 2024 0x10f9e06a4 0x10b08c000 + 76891812
5 Adobe Photoshop 2024 0x10f9fa3bc 0x10b08c000 + 76997564
6 Adobe Photoshop 2024 0x10f9fa1db 0x10b08c000 + 76997083
7 Adobe Photoshop 2024 0x10d7e5122 0x10b08c000 + 41259298
8 Adobe Photoshop 2024 0x10d7eaa55 0x10b08c000 + 41282133
9 Adobe Photoshop 2024 0x10d7e66d8 0x10b08c000 + 41264856
10 Adobe Photoshop 2024 0x10d9868f2 0x10b08c000 + 42969330
11 Adobe Photoshop 2024 0x10d9702f1 0x10b08c000 + 42877681
12 Adobe Photoshop 2024 0x10d9703ba 0x10b08c000 + 42877882
13 Adobe Photoshop 2024 0x10de6bb11 0x10b08c000 + 48102161
14 Adobe Photoshop 2024 0x10de6ab61 0x10b08c000 + 48098145
15 Adobe Photoshop 2024 0x10de69ee9 0x10b08c000 + 48094953
16 Adobe Photoshop 2024 0x10de6a597 0x10b08c000 + 48096663
17 Adobe Photoshop 2024 0x10e626ce1 0x10b08c000 + 56208609
18 Adobe Photoshop 2024 0x10e626ce1 0x10b08c000 + 56208609
19 Adobe Photoshop 2024 0x10e626ce1 0x10b08c000 + 56208609
20 Adobe Photoshop 2024 0x10e6347c3 0x10b08c000 + 56264643
21 Adobe Photoshop 2024 0x10e517947 0x10b08c000 + 55097671
22 Adobe Photoshop 2024 0x10e516bc4 0x10b08c000 + 55094212
23 Adobe Photoshop 2024 0x10e613c74 0x10b08c000 + 56130676
24 Adobe Photoshop 2024 0x10d3d37b5 0x10b08c000 + 36992949
25 Adobe Photoshop 2024 0x10e517947 0x10b08c000 + 55097671
26 Adobe Photoshop 2024 0x10e516bc4 0x10b08c000 + 55094212
27 Adobe Photoshop 2024 0x10e6109a5 0x10b08c000 + 56117669
28 Adobe Photoshop 2024 0x10d3d4351 0x10b08c000 + 36995921
29 Adobe Photoshop 2024 0x10d40ed0b 0x10b08c000 + 37235979
30 ScriptingSupport 0x197bd6998 PluginMain + 359067
31 ScriptingSupport 0x197b85f71 PluginMain + 28788
32 ScriptingSupport 0x197bdec10 PluginMain + 392467
33 ScriptingSupport 0x197c1b730 PluginMain + 641075
34 libAdobeExtendScript.dylib 0x114dacd0d ScScript::LiveObjectFunction::propCall(ScScript::Object&, ScCore::BasicArray const&, ScScript::ESVariant&) + 403
35 libAdobeExtendScript.dylib 0x114dca7fc jsOpCall::run(jsRunner&, ScScript::ESVariant&) const + 778
36 libAdobeExtendScript.dylib 0x114dce407 jsOpLocalAssign::run(jsRunner&, ScScript::ESVariant&) const + 85
37 libAdobeExtendScript.dylib 0x114dd1960 jsOpStatements::run(jsRunner&, ScScript::ESVariant&) const + 140
38 libAdobeExtendScript.dylib 0x114dd2f8e jsOpTry::run(jsRunner&, ScScript::ESVariant&) const + 200
39 libAdobeExtendScript.dylib 0x114dd1960 jsOpStatements::run(jsRunner&, ScScript::ESVariant&) const + 140
40 libAdobeExtendScript.dylib 0x114dcc64e jsOpFunction::run(jsRunner&, ScScript::ESVariant&) const + 390
41 libAdobeExtendScript.dylib 0x114df1872 jsRunner::run(ScScript::ESVariant&) + 114
42 libAdobeExtendScript.dylib 0x114de2e80 jsFunction::propCall(ScScript::Object&, ScCore::BasicArray const&, ScScript::ESVariant&) + 152
43 libAdobeExtendScript.dylib 0x114dca7fc jsOpCall::run(jsRunner&, ScScript::ESVariant&) const + 778
44 libAdobeExtendScript.dylib 0x114dd1960 jsOpStatements::run(jsRunner&, ScScript::ESVariant&) const + 140
45 libAdobeExtendScript.dylib 0x114dcc64e jsOpFunction::run(jsRunner&, ScScript::ESVariant&) const + 390
46 libAdobeExtendScript.dylib 0x114df1872 jsRunner::run(ScScript::ESVariant&) + 114
47 libAdobeExtendScript.dylib 0x114de2f4f jsFunction::propCall(ScScript::Object&, ScCore::BasicArray const&, ScScript::ESVariant&) + 359
48 libAdobeExtendScript.dylib 0x114db8aaa ScScript::RealEngine::exec(int, ScScript::Object&, ScScript::Object&, ScCore::BasicArray const&, ScScript::ESVariant&, int) + 530
49 libAdobeExtendScript.dylib 0x114dba2e4 ScScript::RealEngine::eval(ScScript::Script&, ScCore::Variant*, int, int, ScCore::Variant const*) + 422
50 libAdobeExtendScript.dylib 0x114dba0c1 ScScript::RealEngine::eval(ScCore::String const&, ScCore::Variant*, int, int, ScCore::Variant const*, ScCore::String const*, int) + 189
51 libAdobeExtendScript.dylib 0x114de4240 jsGlobalClass::get(ScScript::Arguments&) + 1246
52 libAdobeExtendScript.dylib 0x114daab2d ScScript::DispatcherFunction::propCall(ScScript::Object&, ScCore::BasicArray const&, ScScript::ESVariant&) + 323
53 libAdobeExtendScript.dylib 0x114dca7fc jsOpCall::run(jsRunner&, ScScript::ESVariant&) const + 778
54 libAdobeExtendScript.dylib 0x114dd030a jsOpReturn::run(jsRunner&, ScScript::ESVariant&) const + 110
55 libAdobeExtendScript.dylib 0x114dd1960 jsOpStatements::run(jsRunner&, ScScript::ESVariant&) const + 140
56 libAdobeExtendScript.dylib 0x114dcc64e jsOpFunction::run(jsRunner&, ScScript::ESVariant&) const + 390
57 libAdobeExtendScript.dylib 0x114df1872 jsRunner::run(ScScript::ESVariant&) + 114
58 libAdobeExtendScript.dylib 0x114de2e80 jsFunction::propCall(ScScript::Object&, ScCore::BasicArray const&, ScScript::ESVariant&) + 152
59 libAdobeExtendScript.dylib 0x114db8aaa ScScript::RealEngine::exec(int, ScScript::Object&, ScScript::Object&, ScCore::BasicArray const&, ScScript::ESVariant&, int) + 530
60 libAdobeExtendScript.dylib 0x114db9944 ScScript::RealEngine::call(ScCore::Variant const&, ScCore::String const&, ScCore::BasicArray const&, ScCore::Variant*, int) + 558
61 ScriptingSupport 0x197d28192 ScObjects::BridgeTalkLiveObject::ExtendScriptHandler::onReceive(ScCore::Array const&, ScObjects::SoString*) + 278
62 ScriptingSupport 0x197d28518 ScObjects::BridgeTalkLiveObject::ExtendScriptHandler::handleMessage(int, ScObjects::BridgeTalk::Message&, ScObjects::SoString*) + 514
63 ScriptingSupport 0x197b7edac 0x197b7a000 + 19884
64 ScriptingSupport 0x197d14f8c ScObjects::BridgeTalk::processIncomingMessage(unsigned long, bool) + 1306
65 ScriptingSupport 0x197d22cb0 ScObjects::BridgeTalk::pump(ScObjects::BridgeTalk::EnabledOperations, ScObjects::BridgeTalkContext*) + 268
66 ScriptingSupport 0x197b80aea PluginMain + 7149
67 ScriptingSupport 0x197dded15 Mondo::CPhotoshopAutomate::Dispatch(char const*, char const*, void const*) + 45
68 ScriptingSupport 0x197ddef06 Mondo::CPhotoshopAutomate::Entry(char const*, char const*, void const*, int) + 110
69 ScriptingSupport 0x197b7f040 PluginMain + 323
70 Adobe Photoshop 2024 0x10dd8d875 0x10b08c000 + 47192181
71 Adobe Photoshop 2024 0x10d406764 0x10b08c000 + 37201764
72 Adobe Photoshop 2024 0x10d406bca 0x10b08c000 + 37202890
73 Adobe Photoshop 2024 0x10e517947 0x10b08c000 + 55097671
74 Adobe Photoshop 2024 0x10e516bc4 0x10b08c000 + 55094212
75 Adobe Photoshop 2024 0x10e613c74 0x10b08c000 + 56130676
76 Adobe Photoshop 2024 0x10d3d37b5 0x10b08c000 + 36992949
77 Adobe Photoshop 2024 0x10e517947 0x10b08c000 + 55097671
78 Adobe Photoshop 2024 0x10e516bc4 0x10b08c000 + 55094212
79 Adobe Photoshop 2024 0x10e6109a5 0x10b08c000 + 56117669
80 Adobe Photoshop 2024 0x10d3d4351 0x10b08c000 + 36995921
81 Adobe Photoshop 2024 0x10d40ed0b 0x10b08c000 + 37235979
82 ScriptingSupport 0x197b8282a PluginMain + 14637
83 ScriptingSupport 0x197b7f57e PluginMain + 1665
84 Adobe Photoshop 2024 0x10d3d2691 0x10b08c000 + 36988561
85 Adobe Photoshop 2024 0x10e517947 0x10b08c000 + 55097671
86 Adobe Photoshop 2024 0x10e516bc4 0x10b08c000 + 55094212
87 Adobe Photoshop 2024 0x10e6109a5 0x10b08c000 + 56117669
88 Adobe Photoshop 2024 0x10e603008 0x10b08c000 + 56061960
89 Adobe Photoshop 2024 0x10e603195 0x10b08c000 + 56062357
90 Adobe Photoshop 2024 0x10e5a378c 0x10b08c000 + 55670668
91 AppKit 0x7ff8140d9ace -[NSApplication _handleEvent:] + 65
92 AppKit 0x7ff813caeb0d -[NSApplication run] + 623
93 Adobe Photoshop 2024 0x10e5a4309 0x10b08c000 + 55673609
94 Adobe Photoshop 2024 0x10e5a65e5 0x10b08c000 + 55682533
95 Adobe Photoshop 2024 0x10e60388c 0x10b08c000 + 56064140
96 Adobe Photoshop 2024 0x10fc02abb 0x10b08c000 + 79129275
97 Adobe Photoshop 2024 0x10b08f4d1 0x10b08c000 + 13521
98 dyld

F
Francois_92
Participant
August 20, 2023

Same here.

After a downgrade, the AI generative features yield error messages

M
ML72
Participant
August 20, 2023

Same here although mine crashes when opening files from Lightroom.

M
MammadzAuthor
Participating Frequently
August 20, 2023

Tried downgrading to v24.7.0 but it now says something like this feature requires the latest version. Seems like I'm locked out of the generative features now.

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