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viskri
Participant
August 30, 2023
Answered

Can't uninstall Photoshop Beta from harddrive

  • August 30, 2023
  • 4 replies
  • 863 views

Hello,

Unable to install latest update because there is not enough space on the current hard drive. So I'm trying to uninstall Photoshop Beta and then put it on another HD to get the option to update it there.

 

When I click uninstall, it brings up whether I want to keep the settings or not and confirms it... it thinks for a while then just puts it down and nothing more happens. I don't get any error messages either.

Having the same problem uninstalling Photoshop 2022.

 

Anyone out there with the same problem or had?

This topic has been closed for replies.
Correct answer Kevin Stohlmeyer

Hi @viskri you cant install Photoshop on different HD - it has to be on the same HD as your system folder. Clear out or upgrade your C drive to make room for the install. Even if you get it installed - PS has a minimum of 50 GB free disk space for scratch disk.

4 replies

viskri
viskriAuthor
Participant
September 6, 2023

Okay thanks

Kevin Stohlmeyer
Community Expert
Community Expert
August 30, 2023

The application must be installed on the same HD as your system folder.

Clear out your C drive with enough room to install?

viskri
viskriAuthor
Participant
August 30, 2023

Okay @Kevin Stohlmeyer. So all the file must be on the same Hd.. Is that what you mean? How will I do that concrete

Kevin Stohlmeyer
Community Expert
Kevin StohlmeyerCommunity ExpertCorrect answer
Community Expert
August 30, 2023

Hi @viskri you cant install Photoshop on different HD - it has to be on the same HD as your system folder. Clear out or upgrade your C drive to make room for the install. Even if you get it installed - PS has a minimum of 50 GB free disk space for scratch disk.