Can't uninstall Photoshop Beta from harddrive

Forum|Forum|2 years ago
August 30, 2023
4 replies
863 views

Hello,

Unable to install latest update because there is not enough space on the current hard drive. So I'm trying to uninstall Photoshop Beta and then put it on another HD to get the option to update it there.

When I click uninstall, it brings up whether I want to keep the settings or not and confirms it... it thinks for a while then just puts it down and nothing more happens. I don't get any error messages either.

Having the same problem uninstalling Photoshop 2022.

Anyone out there with the same problem or had?

Desktop-Windows

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Correct answer Kevin Stohlmeyer

Hi @viskri you cant install Photoshop on different HD - it has to be on the same HD as your system folder. Clear out or upgrade your C drive to make room for the install. Even if you get it installed - PS has a minimum of 50 GB free disk space for scratch disk.

viskriAuthor

Participant

Okay thanks

Kevin Stohlmeyer

Community Expert

The application must be installed on the same HD as your system folder.

Clear out your C drive with enough room to install?

viskriAuthor

Participant

Okay @Kevin Stohlmeyer. So all the file must be on the same Hd.. Is that what you mean? How will I do that concrete

Kevin Stohlmeyer

Correct answer

Community Expert

Hi @viskri you cant install Photoshop on different HD - it has to be on the same HD as your system folder. Clear out or upgrade your C drive to make room for the install. Even if you get it installed - PS has a minimum of 50 GB free disk space for scratch disk.

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