Skip to main content
D
DonHardy
Participating Frequently
November 14, 2023
Answered

Click on any tool above the history brush and Photoshop collapses!?

  • November 14, 2023
  • 9 replies
  • 487 views

Hi all.. This never happened before but if I click on any tool above the history brush Photoshop flies up to the left and collapses. I can click and get it back but the same thing happens each time.  Program is totally useless to me like this.  Happens in basic and beta versions.  I tried resetting the program with no luck. Probably something simple that I'm not aware of to correct this. Thanks for any advice!

    This topic has been closed for replies.
    Correct answer jane-e

     

    @DonHardy wrote: Seems to be an issue since I upgraded to Sonoma OS.

     

    It's a Sonoma bug in the released version, not the beta version. Apple fixed it with macOS Sonoma 14.1.1, released on November 7.

     

    What is your exact version of Sonoma and are you seeing this in Photoshop Beta?

     

    Jane

     

    9 replies

    D
    DonHardyAuthor
    Participating Frequently
    November 15, 2023

    Hi Dennis.. her suggestion fixed it!  Can you get the message out there?

    Thanks,

    Don

      jane-e
      Community Expert
      jane-eCommunity Expert
      Community Expert
      November 15, 2023
      quote

      Hi Dennis.. her suggestion fixed it!  Can you get the message out there?

      By @DonHardy

       

      Trevor is on Windows, but now that he's seen the fix, he won't forget it. He's one of our top contributors!

       

      Jane

      D
      DonHardyAuthor
      Participating Frequently
      November 15, 2023

      Hi Jane...  I had 14.1 and upgraded to 14.1.1 as you suggested. It worked! You're a genius!

      Thanks,

      Don

        jane-e
        Community Expert
        jane-eCommunity Expert
        Community Expert
        November 15, 2023

        @DonHardy 

         

        You're welcome Don, and I'm glad it's working for you now! 😊

         

        Jane

         

        Trevor.Dennis
        Community Expert
        Trevor.DennisCommunity Expert
        Community Expert
        November 15, 2023

        Thanks Jane.  Do you know if it is listed in the Sonoma known issues page? 

        OK, I just had a hunt round and couldn't find anything.

          jane-e
          Community Expert
          jane-eCommunity Expert
          Community Expert
          November 15, 2023

          Trevor, there's a primary post on the Photoshop (released) forum. This didn't affect the beta version.

           

          Jane

          jane-e
          Community Expert
          jane-eCommunity ExpertCorrect answer
          Community Expert
          November 15, 2023

           

          @DonHardy wrote: Seems to be an issue since I upgraded to Sonoma OS.

           

          It's a Sonoma bug in the released version, not the beta version. Apple fixed it with macOS Sonoma 14.1.1, released on November 7.

           

          What is your exact version of Sonoma and are you seeing this in Photoshop Beta?

           

          Jane

           

            D
            DonHardyAuthor
            Participating Frequently
            November 15, 2023

            I think I'll delete the programs and reload.

              D
              DonHardyAuthor
              Participating Frequently
              November 15, 2023

              I can access the tool by using keyboard shortcuts like "V" for move tool, etc.  But as soon as I click on these tools the program flies away into hiding mode.

                D
                DonHardyAuthor
                Participating Frequently
                November 15, 2023

                Now its back to hiding the program if I click on any tool above the History Brush.

                  D
                  DonHardyAuthor
                  Participating Frequently
                  November 15, 2023

                  Hi..thanks for responding!  Seems to be an issue since I upgraded to Sonoma OS.  Now it seems to be creeping up the tool bar ladder.  Magic wand tool and abobe are makin gthe program Hide.  Yes I have my Samsung TV as a mirror monitor but the same thing was happeneing on just the M1 powerbook.  Mirroring to my Samsung has always had quirky issues it seems.  "Family Room TV" only works intermittantly.  I recently hooked the TV up via an HDMI cable so its acting pretty good now.

                    I reset the preferences in both Photoshops from the prefs IU.  I reset the workspce too. 

                    Trevor.Dennis
                    Community Expert
                    Trevor.DennisCommunity Expert
                    Community Expert
                    November 15, 2023

                    You say this is happening with both the full release and beta versions?

                    Can you tie the start of this issue to a psrticular event?  

                     

                    You say that you reset the program.  Does that mean that you reset Preferences?  Did you do this from the Prerences UI or manually?

                    https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually

                     

                    Have you reset the Workspace?

                     

                    Are you using more than one screen?  I believe there are known issues with som Mac OS versions with two or more screens.

                     

                    https://helpx.adobe.com/nz/photoshop/kb/panels-revert-main-screen-mac.html

                     

                    Does that tally with what you are seeing?

                      Terms & ConditionsAccessibility statement
                      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices