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jlg84NZ
Known Participant
May 28, 2023
Answered

Cropping no longer works

  • May 28, 2023
  • 4 replies
  • 12209 views

If I load a file into Photoshop Beta 24.6.0 and try to crop it, when I commit the crop instead of giving me the newly cropped image, I get a square of random size (apparently) that contains none of my image. If I do the same crop in the release version, it works fine.

    Correct answer jane-e

     

    @jlg84NZ 

     

    The first thing to try is to reset your Crop tool. Right-click it in the options bar (not Tools panel) and Reset tool. Can you tell us if this fixes it for you? If not, you might need to reset preferences.

     

    I've been cropping in the beta and it works for me.

     

    Jane

     

    4 replies

    C
    Casey29587476eiit
    Participant
    July 12, 2023

    Okay. So, I posted I was having the same issue. Here's what's happening for me. I went back into the full release version, 24.6.0 and discovered Crop does NOT work in the full release or beta if the images are on an Artboard.

     

    If there is no Artboard involved, the crop works fine in both beta and full release.

      S
      Sean378388932zrz
      Participant
      June 4, 2024

      This is EXACTLY whats happening here. In my artboard, the crop tool simply does not work or display any kind of handles around the selected image.

        C
        Casey29587476eiit
        Participant
        July 12, 2023

        I am having the same issue. I am running PS Beta 24.7

         

        When I make a selection of any type, go to Image > Crop - nothing happens. 

         

        If I use the Crop tool in the tool bar, it's pretty much a dead tool, doesn't do anything either.

         

        Using Mac Studio M1 Max, Ventura 13.3.1(a)

          CShubert
          Community Manager
          CShubertCommunity Manager
          Community Manager
          June 16, 2023

          Hi @jlg84NZ curious if you see the same issue in the latest beta, 24.7?

           

            Frank_B
            Frank_B
            Inspiring
            February 16, 2024

            Same in Beta 25.6.0

            jane-e
            Community Expert
            jane-eCommunity ExpertCorrect answer
            Community Expert
            May 28, 2023

             

            @jlg84NZ 

             

            The first thing to try is to reset your Crop tool. Right-click it in the options bar (not Tools panel) and Reset tool. Can you tell us if this fixes it for you? If not, you might need to reset preferences.

             

            I've been cropping in the beta and it works for me.

             

            Jane

             

              P
              pukr51670531
              Participant
              January 16, 2024

              Thank you jane-e, this worked for me!

                jane-e
                Community Expert
                jane-eCommunity Expert
                Community Expert
                January 16, 2024

                You're welcome @pukr51670531 , I'm glad this fixed it! 😊

                Jane

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