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doubledee2007
Participant
October 27, 2023
Question

Designing Photoshop pdf file

  • October 27, 2023
  • 2 replies
  • 301 views

I designed a brochure yesterday using the Photoshop pdf file format (layered) ... during the design process everything went well... I was able to save the file while working on it throughout the day. I felt comfortable with the process. The bug came into play when I placed the file onto the Photoshop logo to open it. I got an error saying that this version of Photoshop doesn't support pdf's. I forgot save duplicate files so I lost a days worth of work. To alleviate myself from this headache I made a note to myself to design in psd or tiff format and then to save as pdf later. Hopefully this bug will be worked out. 

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    2 replies

    CShubert
    Community Manager
    CShubertCommunity Manager
    Community Manager
    October 30, 2023

    Hi @doubledee2007 

     

    Try resetting Prefs for the Beta:

    /Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura)

    /Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)
    C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings )Win)

    Launch BETA Photoshop While Pressing The Keyboard Shortcut

    With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.

    https://helpx.adobe.com/photoshop/using/preferences.html#Manually  

     

    It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

     

    Curious if you see the same issue with Ps release or is this just on Ps beta?

     

      Trevor.Dennis
      Community Expert
      Trevor.DennisCommunity Expert
      Community Expert
      October 28, 2023

      Are you saying that Photoshop was not open, and you dragged the PDF file onto it's shortcut, or what?

      What format did you save your project in, or did you just export to PDF?

      If PDF what settings did you use?

      Can you open the PDF from Photoshop once it is open?
      Can you open it in other apps like Acrobat Reader?

       

      You should ALWAYS save that sort of project as a PSD or TIFF (if you are strange).  That's your work file.  The PDF is what you output to send to your printer or circulate to other people.  It is possible to save an editable file to PDF, but I wouldn't rely on that workflow myself. 

       

       

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