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August 29, 2023
Question

Error Photoshop beta

  • August 29, 2023
  • 1 reply
  • 254 views

Hello, my name is Sergio, I am from Argentina, since yesterday (08-28-2023) I am having a problem when starting Photoshop Beta, a banner appears saying: "Adobe has found a solution or an alternative method to resolve the last error in Photoshop, Click the following link for more details" leads me to this page: https://helpx.adobe.com/photoshop/kb/troubleshoot-crash-or-freeze.html?trackingid=W2T7JV6Q&mv= in-product&mv2=ps but the truth is that I am not understanding the problem and the solution in this case

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1 reply

CShubert
Community Manager
Community Manager
August 29, 2023

Hi @sERgiO154A are you able to open Ps release version?  If so, please share the sysinfo:

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.