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J
jean-jacquesf85400745
Known Participant
May 16, 2023
Answered

Error when creating graded surface : Error 7829457862967423: 11217

  • May 16, 2023
  • 6 replies
  • 336 views

Error 7829457862967423: 11217 appeared in Photoshop Beta 24.6 when creating a graded surface on a layer (with selection).

This topic has been closed for replies.
Correct answer CShubert

Thank you @jean-jacquesf85400745 

 

Try resetting Prefs for the Beta:

/Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings 

Launch BETA Photoshop While Pressing The Keyboard Shortcut

With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.

 

6 replies

Shirt
Shirt
Participant
June 8, 2023

 shirt

CShubert
Community Manager
CShubertCommunity Manager
Community Manager
May 19, 2023

Glad to hear you are back up.  Check out this post:

 

J
jean-jacquesf85400745Author
Known Participant
May 19, 2023

Thank you Corry,

I did as you suggested and it sorted out the issue. However, now the remove tool has disappeared from my menu bar and when I search for it, It's not showing anywhere! 
How to sort this out?

Kind regards

CShubert
Community Manager
CShubertCommunity ManagerCorrect answer
Community Manager
May 16, 2023

Thank you @jean-jacquesf85400745 

 

Try resetting Prefs for the Beta:

/Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings 

Launch BETA Photoshop While Pressing The Keyboard Shortcut

With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.

 

J
jean-jacquesf85400745Author
Known Participant
May 16, 2023

I added a new blank layer over my image. I created a selection using the pen tool and converted it into selection. Afterwards, I chose the gradiuent tool, pick 2 colours for foreground and background and stretched it into the selection. After stretching the gradient, a window poped out with this error message.

CShubert
Community Manager
CShubertCommunity Manager
Community Manager
May 16, 2023

Hi @jean-jacquesf85400745 could you share your workflow or what you were doing when you saw this error? Any screenshots of the workspace would also help.

 

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