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designdaog63420039
designdaog63420039
Participant
May 27, 2023

P: Generative fill could not be used due to connection

  • May 27, 2023
  • 136 replies
  • 119585 views

I can't use Generative fill and received notification: generative fill could not be due used to a connection issue. Anyone has problem and how can fix it?

 

 

[Your tags were automatically removed, because they are not in this forum. "Desktop-Windows" applied by moderator"

 

 

    136 replies

    Show previous replies
    T
    Tatiana30346046i845
    Participant
    June 7, 2023

    I have the same problem. What to do in this situation? 
    Please help

    M
    Mohamad30247957794d
    Participant
    June 2, 2023

    shows up some connection issues

      C
      Camary30196029bw4q
      Participant
      May 31, 2023

       

        Kevin Stohlmeyer
        Community Expert
        Kevin StohlmeyerCommunity Expert
        Community Expert
        May 31, 2023

        Hi @Camary30196029bw4q do you have a stable internet connection? If so this may just be a temporary outage on the beta servers.

          jane-e
          Community Expert
          jane-eCommunity Expert
          Community Expert
          May 27, 2023

           

          @designdaog63420039 

           

          I've moved your post to the Photoshop Beta forum.

           

          Are you connected to the internet? Is it a good connection? Generative Fill requires cloud processing.

           

          Jane

           

          designdaog63420039
          designdaog63420039Author
          Participant
          May 27, 2023

          Yes I connected to my internet 

            M
            Melker30101578l06w
            Participant
            May 27, 2023

            When i try to use the new generative fill feature, an error sign keeps coming up saying (translated from swedish) "Generative fill can't be used because of connection issues". What am i doing wrong?

             

            Would appreciate the help!

             

              M
              Melker30101578l06w
              Participant
              May 27, 2023

              UPDATE:

               

              I resolved this issue by just disabling the firewall. If you have encountered the same issue as i did, hope this will help!

               

                M
                MAYANK30150710e7co
                Participant
                May 30, 2023

                is there any other solution?

                  K
                  Kundan0D45
                  Participant
                  May 27, 2023

                  When using Generative fill I am getting this message. I have restarted Creative Cloud and as well as Adobe photoshop many times but still getting the same error.

                  "Generative fill online session has expired

                  Please restart adobe photoshop"

                    J
                    Jentse Azur Media
                    Participant
                    May 29, 2023

                    I have the same problem... If anyone can help, would be great. 

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