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designdaog63420039
designdaog63420039
Participant
May 27, 2023 4:34 AM UTC
Released

P: Generative fill could not be used due to connection

I can't use Generative fill and received notification: generative fill could not be due used to a connection issue. Anyone has problem and how can fix it?

 

 

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    197 replies

    Show previous replies
    Tatiana30346046i845
    Participant
    Jun 7, 2023 10:45 AM UTC

    I have the same problem. What to do in this situation? 
    Please help

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    Mohamad30247957794d
    Participant
    Jun 2, 2023 5:27 PM UTC

    shows up some connection issues

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      Camary30196029bw4q
      Participant
      May 31, 2023 6:20 PM UTC

       

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        Kevin Stohlmeyer
        Community Expert
        Kevin StohlmeyerCommunity Expert
        Community Expert
        May 31, 2023 6:45 PM UTC

        Hi @Camary30196029bw4q do you have a stable internet connection? If so this may just be a temporary outage on the beta servers.

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          jane-e
          Community Expert
          jane-eCommunity Expert
          Community Expert
          May 27, 2023 4:29 PM UTC

           

          @designdaog63420039 

           

          I've moved your post to the Photoshop Beta forum.

           

          Are you connected to the internet? Is it a good connection? Generative Fill requires cloud processing.

           

          Jane

           

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          designdaog63420039
          designdaog63420039Author
          Participant
          May 27, 2023 4:38 PM UTC

          Yes I connected to my internet 

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            Melker30101578l06w
            Participant
            May 27, 2023 11:43 AM UTC

            When i try to use the new generative fill feature, an error sign keeps coming up saying (translated from swedish) "Generative fill can't be used because of connection issues". What am i doing wrong?

             

            Would appreciate the help!

             

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              Melker30101578l06w
              Participant
              May 27, 2023 2:29 PM UTC

              UPDATE:

               

              I resolved this issue by just disabling the firewall. If you have encountered the same issue as i did, hope this will help!

               

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                MAYANK30150710e7co
                Participant
                May 30, 2023 5:39 AM UTC

                is there any other solution?

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                  Kundan0D45
                  Participant
                  May 27, 2023 4:34 AM UTC

                  When using Generative fill I am getting this message. I have restarted Creative Cloud and as well as Adobe photoshop many times but still getting the same error.

                  "Generative fill online session has expired

                  Please restart adobe photoshop"

                  Translate
                    Jentse Azur Media
                    Participant
                    May 29, 2023 3:18 PM UTC

                    I have the same problem... If anyone can help, would be great. 

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