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Graham24508943nobd
Known Participant
January 13, 2024
Question

Generative fill not working

  • January 13, 2024
  • 3 replies
  • 321 views

Got the latest update and the generative fill just DOES NOT work anymore from a blank canvas. 

it's fine if I choose an image and generate over that, but not a blank canvas

This topic has been closed for replies.

3 replies

CShubert
Community Manager
Community Manager
February 21, 2024

Hi @Graham24508943nobd sorry if we misunderstood the issue... what is your workflow, what steps are you trying to use GenFill with? You say it won't work anymore from a blank canvas, so you are saying your workflow did work before, but in the most recent update it does not? Want to make sure we understand the issue so we can try to reproduce.

 

Thanks,

Cory - Photoshop Product Manager

Graham24508943nobd
Known Participant
February 15, 2024

Hi Cory thanks for the advice, I'm on Mac Sonoma now, will that make a difference ? 

CShubert
Community Manager
Community Manager
February 15, 2024

Hi @Graham24508943nobd testing here and a blank file with a selection and no prompt works as expected.

 

Try resetting Prefs for the Beta:
/Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura)
/Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)
C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings )Win)
Launch BETA Photoshop While Pressing The Keyboard Shortcut
With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.
https://helpx.adobe.com/photoshop/using/preferences.html#Manually  

 

Thanks,

Cory - Photoshop Product Manager