Generative Fill taking a very long time and timing out.

[sumskilz]

Images used to generate fast, now the green bar gets stuck at near 100% and it usually just times out before generating anything. When it times out, I get this error message: “The service is not responding. Please check your internet and try again.”

But my internet is actually quite fast. According to the Ookla Speedtest, my download speed averages about 600 Mbps while my upload speed averages 100 Mbps.

I’m running the latest version of the Beta. I tried uninstalling it and deleting the preferences before reinstalling. This made no difference.

One thing that might be worth mentioning. Is that my Creative Cloud Membership is from the United States, but I’m currently in Israel. Is it possible that would cause Photoshop to try to connect to a processing server in the US rather than one that is close by? I’ve never had this problem before in Israel, so I doubt it, but I have no idea how that works.

[Beau Whately]

I'm in Australia and I have the same problem.

Its an ongoing problem with Adobe's server load I believe, but theres no word on when they'll actually fix anything. I had Adobe Support remote access my computer and the basic response I got was "yeah, its slow". About all they've done since then is add a "The service is not responding. Please check your internet and try again" message. My internet is fine.

[Ares Hovhannesyan]

it works for me without any delay. 

[Kevin Stohlmeyer]

@sumskilz @Beau Whately are either of you on WiFi? If so check your connections - if you are on 2.4 ghz or dual band and not dedicated 5 ghz this will slow down or give the internet connection error.