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Issue:
Steps to reproduce: Open Photoshop Beta
Expected result: Photoshop using Graphics Card for performance enhancing.
Actual result: Graphics card not recognized. "Unknown GPU (UNKNOWN)" under graphics processor settings
Hi @KingwoodPhoto sorry to hear this. It seems this GPU is 8 years old? Have you tried to see if there is a driver update?
Try using the older GPU mode in tech preview and see if this works.
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Hi @KingwoodPhoto sorry to hear this. It seems this GPU is 8 years old? Have you tried to see if there is a driver update?
Try using the older GPU mode in tech preview and see if this works.
Thanks,
Cory - Photoshop Product Manager
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Since posting there was another update that apparently figured that out for me and automatically applied that setting and now it works.
Thanks, that was apparently the issue and if I ever update and it turns it off again, I will hopefully remember to change that 🙂