Hand Tool not working on Cloud Document Photoshop

Forum|Forum|2 years ago
June 27, 2023
14 replies
1187 views

The hand tool doesn't work. I cannot move to left or right, if my mouse doesn't have the scroll left-right function.

Web

silk-m

Community Expert

Is System Settings/Accessibility/Full Keyboard Access turned on?
Web Photoshop cannot be used properly if Full Keyboard Access is turned on.

--Susumu Iwasaki

K

kiana_2863

Participant

I have same problem

K

Kozmografx

Participant

I'm having the same issue... spacebar does nothing. I can only move up or down with the mouse scroll wheel, and there is no way to move left or right when zoomed into an image.

B

bounce_1432

Participant

A year and a half, this problem still exists.

H

h30754969r412Author

Participating Frequently

Any solution? This bug make Cloud photoshop not usable at all!

K

Kozmografx

Participant

I'm using Web Photoshop for the first time... and right away, I can't navigate around an image with Spacebar. Nothing happens. I can only zoom in, and move up and down with the mouse wheel. There is no way to drag the image left or right.

H

h30754969r412Author

Participating Frequently

Anyone has the same issue?

H

h30754969r412Author

Participating Frequently

Yes, I have an account that have Adobe CC subscription. I'm using another account to test out if the PS online document can be shared with my clients. But now I foresee there will be issue where not everyone has a Apple magic mouse to navigate the PS online to drag left or right.

The hand tool is not working, plus there is no scrolling bar in the interface, where at least the users can zoom in and move around.

CShubert

Community Manager

Curious @h30754969r412 we don't see a Ps subscription which is needed to us Ps online... do you maybe have another Adobe ID that is tied to a subscription?