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HELP: Photoshop can't open file

New Here ,
Sep 20, 2022 Sep 20, 2022

Lina26217791zg3o_0-1663738610635.png

Can anyone please help me what to do with this? I can open any file. 

I'm using Windows, Chrome Version 105.0.5195.127 (Official Build) (64-bit).

Thanks

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New Here ,
Sep 20, 2022 Sep 20, 2022

EDIT: I can't open any file. 

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Community Expert ,
Sep 21, 2022 Sep 21, 2022

Hi

What exact version of Photoshop and operating system do you have, also what kind of files are you trying to open and from where

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New Here ,
Sep 21, 2022 Sep 21, 2022

Hi Ged, I'm using Photoshop Beta running on Windows/ Chrome. 

I'm trying to open jpg files. 

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Community Expert ,
Sep 21, 2022 Sep 21, 2022

@LTQVHV I'll move this thread to the Photoshop beta section

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Adobe Employee ,
Sep 21, 2022 Sep 21, 2022
LATEST

Hi @LTQVHV,

 

Thanks for the post and sorry that you're having trouble opening any files in Photoshop Web?

I've added the Web topic to this thread, let me know if that is not correct.

 

Can you provide any more details on your system, such as available RAM?

Here are the minimum system requirements incase we're hitting something there: https://helpx.adobe.com/photoshop/system-requirements-web.html

 

Are you able to start a new file successfully?

 

Regards,

Pete

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