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Participant
September 21, 2022
Question

HELP: Photoshop can't open file

  • September 21, 2022
  • 5 replies
  • 199 views

Can anyone please help me what to do with this? I can open any file. 

I'm using Windows, Chrome Version 105.0.5195.127 (Official Build) (64-bit).

Thanks

This topic has been closed for replies.

5 replies

Pete.Green
Community Manager
Community Manager
September 21, 2022

Hi @LTQVHV,

 

Thanks for the post and sorry that you're having trouble opening any files in Photoshop Web?

I've added the Web topic to this thread, let me know if that is not correct.

 

Can you provide any more details on your system, such as available RAM?

Here are the minimum system requirements incase we're hitting something there: https://helpx.adobe.com/photoshop/system-requirements-web.html

 

Are you able to start a new file successfully?

 

Regards,

Pete

Ged_Traynor
Community Expert
Community Expert
September 21, 2022

@LTQVHV I'll move this thread to the Photoshop beta section

LTQVHVAuthor
Participant
September 21, 2022

Hi Ged, I'm using Photoshop Beta running on Windows/ Chrome. 

I'm trying to open jpg files. 

Ged_Traynor
Community Expert
Community Expert
September 21, 2022

Hi

What exact version of Photoshop and operating system do you have, also what kind of files are you trying to open and from where

LTQVHVAuthor
Participant
September 21, 2022

EDIT: I can't open any file.