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Eowyn_photos
Participant
June 7, 2024
Question

Help with photoshop beta

  • June 7, 2024
  • 2 replies
  • 346 views

I want to download the beta version of Photoshop but I can't find it, I look for it in Creative Clouds and it's not there. Any advice on how to do it? I want to try using image generation from Photoshop

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2 replies

Trevor.Dennis
Community Expert
Trevor.DennisCommunity Expert
Community Expert
June 8, 2024

Use Spotlight  Cmd Space and start typing Photoshop, and if it is installed you'll see it.

It might be that it didn't install.  The only safe way to install it is from the CC Desktop App.

 

E
Eowyn_photosAuthor
Participant
June 8, 2024
Hi Trevor. I used Creative Cloud desktop, I couldn't see the Beta apps. 
Finally I contacted Adobe support, they accessed my computer remotely and solved it, now I can see the Beta apps.
Thanks for answering
Trevor.Dennis
Community Expert
Trevor.DennisCommunity Expert
Community Expert
June 8, 2024
quote
Hi Trevor. I used Creative Cloud desktop, I couldn't see the Beta apps. 
Finally I contacted Adobe support, they accessed my computer remotely and solved it, now I can see the Beta apps.
Thanks for answering

By @Eowyn_photos

 

In your first post you said you 'downloaded' Photoshop beta implying that you thought you had installed it, but could not find it on your computer.  What seems to be happening with a lot of users is that when they open the Creative Cloud Desktop app the beta version tab is missing, and they are stuck.

However, all they need do is expand the CC app, and they'll be able to see the beta tab and procede.  It ocurred to me that you might need to expand the cc app beyond the 1920 pixels of the minimum requirement 1080p screen resolution for Photoshop.  I had to go slightly beyond to see the final option, which is Pre-release, but the beta tab was definitely there within 1920 pixels width.

 

So, if you'd worded your question better, you could have saved yourself the call to Adobe support.

 

Trevor.Dennis
Community Expert
Trevor.DennisCommunity Expert
Community Expert
June 8, 2024

Hi Eowyn.  Hiw did you install Photoshop (beta)?  If you used the Creative Cloud Desktop app, you can click on Open from there

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