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wendys17223175
wendys17223175
Participant
May 29, 2023
Question

Help with "Remove" tool in Beta PS

  • May 29, 2023
  • 2 replies
  • 925 views

I'm hoping someone can help you with the Remove tool not active in the latest Beta update version (Windows). I downloaded the beta version some weeks agao and the remove tool was not working for a couple of days then it began working for quite a while. It stopped working and the updates have not made any difference. We have updated the driver and used the "Learn how to fix" area when the message comes up "Could not complete your request because of a program error".

Any suggestions are welcome.

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    2 replies

    T
    Toastman3000
    Known Participant
    May 30, 2023

    You might be able to fix this by going to your prefs and under image processing, set it to stable 

    wendys17223175
    wendys17223175Author
    Participant
    May 31, 2023
    Thanks for the suggestion but this didn't seem to work either.
    M
    Manuel25116822d2l5
    Participating Frequently
    May 29, 2023

    I'm getting the same exact error and the suggestions in "learn how to fix it" did not help either. You could try some other things I've tried so far - I've made a list here:
    https://community.adobe.com/t5/photoshop-ecosystem-bugs/remove-tool-gives-me-a-program-error/idi-p/13821673
    Let me know if any of them help. I'm very much hoping it will be resolved soon, too!

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