an image created on a transparent background when downloaded shows up on white background.
tried save as image, save in files, opening through photoshop. Same issue
Sorry to hear you are having issues. We would be happy to see what might be happening.
Curious what type of file you are trying to save? You should be able to save transparecy in .png, webp, psd and tiff.
Please share your systems info and any screenshots of the file and what you are seeing and the team can try to help you. Please follow the directions below to grab the log file.
Microsoft Edge: For Microsoft Edge logs, see Open Microsoft Edge DevTools.