Skip to main content
Participant
August 22, 2025
Answered

Installing Beta version doesn't work

  • August 22, 2025
  • 2 replies
  • 573 views

Hi there,

I wanted to install the Beta version of Photoshop but there is no button "Beta version" in my creative cloud. Am i missing something? 

 

Thanks in advance, 

 

Cheers, Ruby

Correct answer rubyv97984796

Hi Jane,

 

Thanks for replying.

 

I can’t find the xml file. The path you suggested ends up with C:\Program Files (x86)\Common Files\Adobe\OOBE, the Configs tab isn’t there or doesn’t show. Instead there’s a PDApp folder.

 

Any suggestions?


This is strange. Just rebooted the desktop and now the beta button is there! Don't wonder why, it's fixed for now. Thanks for replying all! 

 

Kind regards,

Ruby 

2 replies

Kevin Stohlmeyer
Community Expert
Community Expert
August 22, 2025

@rubyv97984796 are you a single subscriber or are you a teams/enterprise/educational account? If you are one of those, that option may be managed by the plan adminstrator. 

Participant
August 22, 2025
Hi Kevin, thanks for replying. I have photography subscription, single user. I used to have several accounts though.

Verzonden vanaf Outlook voor Android<>
Ares Hovhannesyan
Community Expert
Community Expert
August 23, 2025

Go to Adobe ID website find sessions. Cancel them. Sign in again as single user. Hope this will help.

Ares Hovhannesyan
Community Expert
Community Expert
August 22, 2025

Must be here. Check you account on the web. You muct see it there also.

Participant
August 22, 2025
No, it's not there, same as the website version after logging in. Might it have anything to do with Creative Cloud?
jane-e
Community Expert
Community Expert
August 25, 2025

This is strange. Just rebooted the desktop and now the beta button is there! Don't wonder why, it's fixed for now. Thanks for replying all! 

 

Kind regards,

Ruby 


@rubyv97984796 

 

Thank you for posting the solution that worked for you — it will be helpful to others who search the forums. I've marked it Correct.

 

Jane