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3Hounds
Known Participant
July 22, 2023
Answered

Performance problem with latest update of Photoshop (Beta)

  • July 22, 2023
  • 3 replies
  • 2562 views

System is MacOS Monterey 12.6.7

 

Updated PS Beta yesterday (7/22/23). A big performance hit occurs when painting on a layer mask. Doesn't matter what the layer contains... Bitmap image, Smart object or adjustment. After a short stroke, black or white, soft or hard brush, the software hangs and I get the spinning beach ball for 10-15 seconds or more. The fans go into over drive. Can't do anything until it gets caught up. It's almost like I'm asking it to do a huge dust and scratches or other filter action.

 

This does not occur in my other versions of PS (2023 & 2022) and it is the 1st time it's happened in Beta to me.

    This topic has been closed for replies.
    Correct answer Kevin Stohlmeyer

    Hi @3Hounds Checking your specs - are you running a 2014 Mac Mini? If so a couple of things to check.

     

    1. Your processor may be underpowered (depending on your Mac type). The late 2014 Mac mini came with a 1.4 Ghz Intel i5 and unless you opted for upgrades that is below the minimum system requirements (there were options for 2.6 and 2.8 ghz processors).

     

    2. Your gpu is also at the minimum requirement GPU accessible RAM: 1,610 MB Required GPU accessible RAM: 1,500 MB. Normally that would not be an issue however, you are running two displays. This could be a matter of not enough GPU to power both displays and run Photoshop. It would explain why something like a brush stroke is severely delayed.


    One test to try is unhooking one monitor from the back of your mini (turning off does not do it) and restart your Mac - see if you still have the same delays in the brush stroke.

     

    3 replies

    3
    3HoundsAuthor
    Known Participant
    July 24, 2023

    Thanks Cory,

    I tried resetting my prefs last night. Then I reinstalled Beta 24.7 after there was no change.

    After that didn't work, I deleted The latest Beta and rolled back to Beta v24.6. All works properly again.

    I'll try again after the next update.

    I appreciate the response.

      Kevin Stohlmeyer
      Community Expert
      Kevin StohlmeyerCommunity ExpertCorrect answer
      Community Expert
      July 28, 2023

      Hi @3Hounds Checking your specs - are you running a 2014 Mac Mini? If so a couple of things to check.

       

      1. Your processor may be underpowered (depending on your Mac type). The late 2014 Mac mini came with a 1.4 Ghz Intel i5 and unless you opted for upgrades that is below the minimum system requirements (there were options for 2.6 and 2.8 ghz processors).

       

      2. Your gpu is also at the minimum requirement GPU accessible RAM: 1,610 MB Required GPU accessible RAM: 1,500 MB. Normally that would not be an issue however, you are running two displays. This could be a matter of not enough GPU to power both displays and run Photoshop. It would explain why something like a brush stroke is severely delayed.


      One test to try is unhooking one monitor from the back of your mini (turning off does not do it) and restart your Mac - see if you still have the same delays in the brush stroke.

       

        3
        3HoundsAuthor
        Known Participant
        July 28, 2023

        Thanks, I figured the GPU was about maxxed. Never thought about Shutting off 1 display. I'll give it a shot in a little bit.

        CShubert
        Community Manager
        CShubertCommunity Manager
        Community Manager
        July 24, 2023

        Hi @3Hounds 

         

        Try resetting Prefs for the Beta:

        /Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura)

        /Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)
        C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings )Win)

        Launch BETA Photoshop While Pressing The Keyboard Shortcut

        With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.

        https://helpx.adobe.com/photoshop/using/preferences.html#Manually  

         

        It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

         

          3
          3HoundsAuthor
          Known Participant
          July 28, 2023

          I just wanted to get back to you about my original performace problem. After uninstalling Beta 24.7 and going back to 24.6, all was working as I had been used to. I tried the 25.0 update today, and the performance was really degraded. As in I applied a Hue/Saturation adjustment layer with a mask over a simple single background layer and I had to sit and wait and watch the brush stroke slowly draw its way across the mask. Went back to 24.6 again and all works fine.

          CShubert
          Community Manager
          CShubertCommunity Manager
          Community Manager
          July 28, 2023

          Thanks for the update @3Hounds 

           

          It may help if we could see your Photoshop beta System Info. Launch Photoshop beta, and select Help >System Info...and copy/paste the text in a reply.  

           

          D
          Delaney22568120lg8j
          Participant
          July 22, 2023
          Hello, I am using the photoshop Beta on a MacBook Pro running Monterrey OS. My computer is showing that PS Beta is "Using Significant Energy" even when the app has been quit. In the past 12 hours Beta has used 93% of my computer's energy despite not being opened.
            Kevin Stohlmeyer
            Community Expert
            Kevin StohlmeyerCommunity Expert
            Community Expert
            July 25, 2023

            Hi @Delaney22568120lg8j not saying this is the cause but if your Activity monitor does not show PS 24.7 as open/running and your Mac is still reporting the beta pulling battery usage it sounds like the Monterrey memory leak.

            https://www.macrumors.com/2021/11/01/macos-monterey-memory-leak-user-reports/

             

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