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Jim Sten32352034ee8c
Participant
September 18, 2023
Question

Photoshop Beta 25.1 doesn't open on Mac after updating

  • September 18, 2023
  • 7 replies
  • 1074 views

Hello! I just updated my Photoshop Beta (now to 25.1) and it's not opening in my Mac. No other information provided, just Adobe Photoshop (Beta) quit unexpectedly. How to resolve? Thanks!

    This topic has been closed for replies.

    7 replies

    Zolee
    Zolee
    Participant
    February 23, 2024

    I have updated to 25.5 today and it does not open any picture.  Lightroom does. So anyone knows a solution? It gives me this program error box. I am in a creative process and it would really annoy me uninstall reinstall etc. But I think I have to do that I understand that everything develops, but please people at Adobe can you focus on keeping your basic functiuons working?

    CShubert
    Community Manager
    CShubertCommunity Manager
    Community Manager
    September 20, 2023

    If you are having issues with this, please follow these steps:

     

    S
    Susan323494287vq7
    Participant
    September 20, 2023

    Hi Cory,

    PS 25 opens, but file migrated from LRC does not.

      S
      Susan323494287vq7
      Participant
      September 20, 2023

      Hi Jim,

       

      I downloaded 25.1 and deleted Beta.  I tried to migrate my photo from LRC to PS. PS opened, but the file did not.

       

       

        CShubert
        Community Manager
        CShubertCommunity Manager
        Community Manager
        September 18, 2023

        Hi all, does your updated version of Ps general release open: Adobe Photoshop Version: 25.0.0 20230906.r.37 b14e317 x64

         

        Kevin Stohlmeyer
        Community Expert
        Kevin StohlmeyerCommunity Expert
        Community Expert
        September 18, 2023

        Hi @Jim Sten32352034ee8c go to your standard install of Photoshop and go to Photoshop Help Menu/System Info and copy/paste details in a reply. Post only once as the system takes time to process the large amount of data.

        M
        Myat32184685k9t2
        Participant
        September 18, 2023
        why doesn”t open me.
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