Photoshop Beta and Beta option are missing

[DeanSaulsCA]

Photoshop Beta and Beta option are missing from my Creative Cloud Menu.

Please help.

[KatarinaJovanovic]

Look under `apps` 

[DeanSaulsCA]

That is the problem. It does not exist

Dean
[personal information removed as per forum guidelines]

[CShubert]

@DeanSaulsCA are you on a enterprise or edu account? It is possible that your admin has blocked beta apps.  If so you need to, ask them to release this function.

[DeanSaulsCA]

I have checked and most of my colleagues have the Beta option. I had it last week but ni=ow it is completely vanished. Thank you for any help.

[CShubert]

@DeanSaulsCA have you tried loggin out of CCD, restarting your computer, then loggin back into CCD, does the beta app(s) show now?

[DeanSaulsCA]

I tried that but had no luck.

Dean Sauls

[jane-e]

@DeanSaulsCA 

See if this thread helps:

https://community.adobe.com/t5/download-install-discussions/beta-apps-are-not-showing-up-in-creative...

The OP with the same issue solved it this way:

"I downloaded and ran a Creative Cloud Uninstaller (straight uninstall wouldn't work) then downloaded and re-installed Creative Cloud. It's shows up now."

A second thread (in Enterprise) has a different solution provided by an employee:

https://community.adobe.com/t5/enterprise-teams-discussions/adobe-creative-cloud-app-5-7-1-1-not-sho...

There is a screenshot there as well.

A third idea is to contact Adobe Customer Care and let them assist. Try the link to auto-open the Chat:
https://helpx.adobe.com/contact.html?rghtup=autoOpen  
Type "agent"

If your browser blocks the Chat window, try the troubleshooting tips here:
https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703  

You can send a tweet to @AdobeCare.

Do not reply to PMs, which are likely to be scammers.

Let us know if any of these work for you.

Jane