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Participant
August 2, 2023
Answered

Photoshop (beta) does not work

  • August 2, 2023
  • 4 replies
  • 3166 views

Hello,

 

I did download the photoshop beta application on my windows 11 system and I already have an acount for the Adobe Creative Cloud system. The download was succesful but when I try photoshop beta out, it doesn´t

work at all. I also don´t receive any error message. Can anybody help me???

 

[Mod: Moved to the Photoshop Beta forum]

 

 

Correct answer AxelMatt

Please Consider including the following in your question: 

  • Adobe product and version number 
  • Operating system and version number 
  • The full text of any error message (s) 
  • What you were doing when the problem occurred 
  • Screenshots of the problem 
  • Computer hardware, such as CPU; GPU; the amount of RAM; etc 

  

Thanks. The above info will help to solve your problem. 

 

4 replies

Participant
August 30, 2023

I actually had Adobe tech remote in to fix this issue last week, but then this week it went back to crashing. I've uninstalled and reinstalled 25. I went back to 24.7, but that version is trying to force me to update back to 25 in order to use generative fill. 😭

 

Adobe, please fix 25!🙏

 

• Mac Ventura 13.5.1

• iMac M1 16G

• Adobe PS beta v25 won't fully open, but would give me a pop up with a problem report to send back to Adobe. v24.7 won't let me continue without updating back to v25.

Fab Media-Lab
Participant
August 30, 2023

Hi,  has been 2x updates since my post and now (literally) I'm working on 25.1.0 Photoshop Beta and its all working fine and dandy. Check it out the last update today.

Participant
August 21, 2023

Same problem on Dell Computer with the last update (v25).

You can reinstall the old (version 24.7) in the installation option. She is working.

Adobe, pPlease resolve the problem on version 25.

Participant
August 21, 2023

The old version 24.7 launches but cannot use the AI.
Like many subscribers, AI is the reason for subscribing...

Thank you for solving this problem which has been going on for several days now !

Participant
August 2, 2023

I updated Beta and now it will not open when I go to edit in, makes no difference if I open it manually, still will not recognise, I get the message that cannot open photoshop 2024! Please help Adobe, we pay enough

AxelMatt
Community Expert
Community Expert
August 3, 2023
quote

I updated Beta and now it will not open when I go to edit in, makes no difference if I open it manually, still will not recognise, I get the message that cannot open photoshop 2024! Please help Adobe, we pay enough


By @Mrsmac58

 

While the problems with the beta version are annoying, using beta versions is at your own risk.
The purpose of betas is to test the program with a wide variety of configurations.

It is not recommended to use beta versions in production environments.

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
jrcortez
Known Participant
August 19, 2023

Olá a todos,
OK... depois de não ser capaz de abrir o PS Beta 25.0 mais eu voltei a usar o PS 24.7, mas as fotos enviadas de L.R. levam cerca de 3 minutos para abrir no PS.O
que devemos fazer?
Rezar?
Até então, esse 'erro' de demorar tanto tempo nunca tinha acontecido!!
Obrigada

AxelMatt
Community Expert
AxelMattCommunity ExpertCorrect answer
Community Expert
August 2, 2023

Please Consider including the following in your question: 

  • Adobe product and version number 
  • Operating system and version number 
  • The full text of any error message (s) 
  • What you were doing when the problem occurred 
  • Screenshots of the problem 
  • Computer hardware, such as CPU; GPU; the amount of RAM; etc 

  

Thanks. The above info will help to solve your problem. 

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
Participant
August 19, 2023

I have the same story. After upgrading to the 25 beta version, Photoshop does not start. When I rolled back to the previous ones, when I try to make a generative fill, I get a message that in order to use the generative fill, I need to install the latest version. I feel deprived.

jrcortez
Known Participant
August 19, 2023

I get this error: An unrecoverable problem has occurred. Photoshop will now exit.
The errors have been happening for over a week now, and it takes forever to go from LR to PS 24.7!
Cheers