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Norbert31452730xjw6
Participant
August 2, 2023
Answered

Photoshop (beta) does not work

  • August 2, 2023
  • 4 replies
  • 3166 views

Hello,

 

I did download the photoshop beta application on my windows 11 system and I already have an acount for the Adobe Creative Cloud system. The download was succesful but when I try photoshop beta out, it doesn´t

work at all. I also don´t receive any error message. Can anybody help me???

 

[Mod: Moved to the Photoshop Beta forum]

 

 

    Correct answer AxelMatt

    Please Consider including the following in your question: 

    • Adobe product and version number 
    • Operating system and version number 
    • The full text of any error message (s) 
    • What you were doing when the problem occurred 
    • Screenshots of the problem 
    • Computer hardware, such as CPU; GPU; the amount of RAM; etc 

      

    Thanks. The above info will help to solve your problem. 

     

    4 replies

    S
    SharonPBG
    Participant
    August 30, 2023

    I actually had Adobe tech remote in to fix this issue last week, but then this week it went back to crashing. I've uninstalled and reinstalled 25. I went back to 24.7, but that version is trying to force me to update back to 25 in order to use generative fill. 😭

     

    Adobe, please fix 25!🙏

     

    • Mac Ventura 13.5.1

    • iMac M1 16G

    • Adobe PS beta v25 won't fully open, but would give me a pop up with a problem report to send back to Adobe. v24.7 won't let me continue without updating back to v25.

    Fab Media-Lab
    Fab Media-Lab
    Participant
    August 30, 2023

    Hi,  has been 2x updates since my post and now (literally) I'm working on 25.1.0 Photoshop Beta and its all working fine and dandy. Check it out the last update today.

    I
    IIR
    Participant
    August 21, 2023

    Same problem on Dell Computer with the last update (v25).

    You can reinstall the old (version 24.7) in the installation option. She is working.

    Adobe, pPlease resolve the problem on version 25.

      I
      IIR
      Participant
      August 21, 2023

      The old version 24.7 launches but cannot use the AI.
      Like many subscribers, AI is the reason for subscribing...

      Thank you for solving this problem which has been going on for several days now !

      M
      Mrsmac58
      Participant
      August 2, 2023

      I updated Beta and now it will not open when I go to edit in, makes no difference if I open it manually, still will not recognise, I get the message that cannot open photoshop 2024! Please help Adobe, we pay enough

        AxelMatt
        Community Expert
        AxelMattCommunity Expert
        Community Expert
        August 3, 2023
        quote

        I updated Beta and now it will not open when I go to edit in, makes no difference if I open it manually, still will not recognise, I get the message that cannot open photoshop 2024! Please help Adobe, we pay enough


        By @Mrsmac58

         

        While the problems with the beta version are annoying, using beta versions is at your own risk.
        The purpose of betas is to test the program with a wide variety of configurations.

        It is not recommended to use beta versions in production environments.

         

        My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
          jrcortez
          jrcortez
          Known Participant
          August 19, 2023

          Olá a todos,
          OK... depois de não ser capaz de abrir o PS Beta 25.0 mais eu voltei a usar o PS 24.7, mas as fotos enviadas de L.R. levam cerca de 3 minutos para abrir no PS.O
          que devemos fazer?
          Rezar?
          Até então, esse 'erro' de demorar tanto tempo nunca tinha acontecido!!
          Obrigada

          AxelMatt
          Community Expert
          AxelMattCommunity ExpertCorrect answer
          Community Expert
          August 2, 2023

          Please Consider including the following in your question: 

          • Adobe product and version number 
          • Operating system and version number 
          • The full text of any error message (s) 
          • What you were doing when the problem occurred 
          • Screenshots of the problem 
          • Computer hardware, such as CPU; GPU; the amount of RAM; etc 

            

          Thanks. The above info will help to solve your problem. 

           

          My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
            S
            SERGEI3170216971e7
            Participant
            August 19, 2023

            I have the same story. After upgrading to the 25 beta version, Photoshop does not start. When I rolled back to the previous ones, when I try to make a generative fill, I get a message that in order to use the generative fill, I need to install the latest version. I feel deprived.

              jrcortez
              jrcortez
              Known Participant
              August 19, 2023

              I get this error: An unrecoverable problem has occurred. Photoshop will now exit.
              The errors have been happening for over a week now, and it takes forever to go from LR to PS 24.7!
              Cheers

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