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Photoshop Beta is not yet available for devices using Apple silicon"

Jon34837505bf7p
Community Beginner ,
Oct 15, 2024 Oct 15, 2024

I am gettting this error "Photoshop Beta is not yet available for devices using Apple silicon" when I try to install the PS Beta and Premier Beta apps. Is there a work around for this? Thanks!

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correct answers 1 Correct answer

whysnchlo
New Here , Aug 05, 2025 Aug 05, 2025

Hi all, I just contacted the Adobe support team and found out how to solve the problem now.

1. Sign out of the Creative Cloud desktop app and close all Adobe apps.

2. Then click on Finder> Click on the GO menu at the top on the right side of Apple logo > click on "Go To Folder" and paste this location
/Library/Application Support/Adobe/OOBE/Configs/

3. Delete the ServiceConfig.xml file.

4. After that, restart and sign in to the CC app again

5. Now you can see the beta version in the CC app.

 

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Raddacus
Community Beginner ,
Oct 06, 2025 Oct 06, 2025

Same issue on Windows 11. Your solution worked for me. I did not find the ServiceConfig.xml in the OOBE but did find one here "C:\Program Files (x86)\Common Files\Adobe\OOBE\Configs\" renamed it but i dont feel like that was the answer (I named it back afterwards). For me, it seems like logging out and back in solved it.

Full process that worked:
CCD did not show Beta at all, the Web portal did but gave error on install, logged out, restarted, logged in and CCD had the Beta tab now and it worked.

 

 

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SiMON .Y
New Here ,
Oct 06, 2025 Oct 06, 2025
In Response To Raddacus

You are damn funny. Everyone is talking about Apple Silicon, and you don't feel like that is the answer because you are using Windows? 

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Resources
Photoshop (Beta)
1. Installing Photoshop beta
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2. How to write a bug report
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3. What's new in beta (July 2023 edition)
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