Photoshop - Generative fill not working

[Senthilkumar Aust]

Hi,
I'm getting the following error message when using the Photoshop 26.4.0 Generative fill tool

We've encountered an issue and can't complete your request at this time.

The App is updated to the latest version, the firewall is not blocking it, I've already uninstalled and installed.

Can you help me to fix it?

[jane-e · Accepted solution]

@Senthilkumar Aust 

It's a server issue. Check the status here: 

https://status.adobe.com/?linkId=100000336196612

Jane

[Senthilkumar Aust]

Thank you for the update, Jane! I'll check the server status using the provided link. Appreciate your assistance.

Best regards,
Senthilkumar

[jane-e]

You're welcome @Senthilkumar Aust . Some folks are using a previous version until the server can be fixed.

Jane

[Senthilkumar Aust]

@jane-e 
I also tried installing and using previous versions, I checked. but the same error occurred. and Then I uninstalled it.

[jane-e]

@Senthilkumar Aust 

The website says it's fixed. Can you try it again?

Jane

[Senthilkumar Aust]

Hey @jane-e,  Great, Now Its working fine... Thank you so much for the Update... 

[jane-e]

You're welcome @Senthilkumar Aust !

Jane