Photoshop on the web is not yet supported on this browser....

Forum|Forum|1 year ago
April 27, 2024
3 replies
1983 views

I am trying to access Photoshop on the web on my Pixelgo Chromebook, but after I login to my Adobe Account, I get the error message : Photoshop on the web is not yet supported in this borowser. To save or edit open the latest version of Chrome. What is irritating me is that I already have the latest version of Chrome installed and running on my Chromebook. It is called:

Version 123.0.6312.132 (Official Build) (64-bit).

Please see the screenshot.

Web

B

bruce-rez

Participating Frequently

I have the same problem to access Photoshop on the web but on Firefox Browser and I get the same error message:

"Your device doesn't meet minimum system requirements for Photoshop on the web, or you may be in a private or incognito browsing mode, which isn't supported on this browser."

I have Minimum and standard system requirements from my iMac 2020 and my latest Firefox browser version 128.

Please see the attached screen shots:

Kevin Stohlmeyer

Community Expert

@bruce-rez do you get the same error on other browsers like Chrome?

B

bruce-rez

Participating Frequently

Safari is a bad example as it's not fully supported. If possible try downloading Chrome and testing in there to see if you get the same error message.

Hi Kevin,

i downloaded/installed the Chrome and I successfully opened Photoshop on the web, no error message.

So do you think Adobe will update/support Firefox browser in the future?

Thanks for your assistance and help.