Please check your internet connection

[Mohammed33230727ksmm]

Please check your internet connection and try again.

[Topic changed to macOS as per later post by OP]

[Kevin Stohlmeyer]

@Jacob2830063472y4 isn't that the same as posted above?

[KLWGJewellery]

I have now paid for adobe photo shop and it did not resolve the problem so I am now going to cancel adobe photo shop 

[Kevin Stohlmeyer]

@KLWGJewellery The issue isnt with your software or your subscription. Check your firewall settings. They are blocking Firefly.

[hamidreza_2662]

hello. I have the same problem and I can't solve it.

• I added PS and Creative to the allowed list.
• I turned off the Firewall.
• restore the firewall.
• disabled it in the Outbound rule.
• connected to different connections.

I tried all and nothing works. What else can I do? 😞