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Problems with "Remove Tool"

New Here ,
Oct 14, 2023 Oct 14, 2023

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Hi. Suddenly the "Remove Tool" started to leave color marks of discrepant inks (please see attached images), it does it in some attempts, in others it works as usual. Can you tell me if this is a fixable problem? Thank you.
 
Currently using: 25.2.0 (beta), 25.0.0 (classic), macOS Monterey 12.7

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correct answers 1 Correct answer

Adobe Employee , Oct 17, 2023 Oct 17, 2023

Hi @Sentinello are you using the latest Ps beta? Adobe Photoshop Version: 25.2.0 20231014.m.2363 a76db7f x64

 

One thing to try is set your prefs to more stable

Screen Shot 2023-04-26 at 12.33.45 PM.png

Try resetting Prefs for the Beta:

/Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura)

/Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)
C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings )Win)

Launch BETA Photoshop While Pressing The Keyboard

...

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Adobe Employee ,
Oct 17, 2023 Oct 17, 2023

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Hi @Sentinello are you using the latest Ps beta? Adobe Photoshop Version: 25.2.0 20231014.m.2363 a76db7f x64

 

One thing to try is set your prefs to more stable

Screen Shot 2023-04-26 at 12.33.45 PM.png

Try resetting Prefs for the Beta:

/Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura)

/Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)
C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings )Win)

Launch BETA Photoshop While Pressing The Keyboard Shortcut

With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

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New Here ,
Oct 18, 2023 Oct 18, 2023

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Yes sir, genius you are. Switching to "more stable" solved the problem, now it works as usual. Kudos to CoryShubert! 🙂

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