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SnowWolf9801459
Participant
July 3, 2024
Question

PS Neural Filters Photo Restoration disabled; recommendations for another photo restoration app?

  • July 3, 2024
  • 2 replies
  • 857 views

I have previously successfully used the Photoshop > Neural Filters> Photo Restoration filter.

Today I receive the following error: "We've temporarily disabled this filter because of an error."
I tested Photoshop 2025, 2023, and Beta.

I researched community.adobe.com and discovered multiple posts about this error dating as far back as 2021. It is now 2024.

The “answer” seems to be: “Unfortunately this is a Beta feature right now, meaning there are no guarantees that this will be readily available or work all the time.”

Link to community forum search results for Photo Restoration issue 


Question: Can anyone recommend a photo restoration application that I can use as a workaround for whenever the Photoshop > Neural Filters> Photo Restoration filter is disabled?


Thank you.

2 replies

Participant
July 9, 2025

Photoshop > Neural Filters> Photo Restoration filter was working fine for me until my last photo when I received that message. After trying all the solutions given in earlier posts, none of which worked, I found a solution. My photo had three faces, two facing the camera and turned to the side. When I blocked the face which turned to the side, the other two faces and the whole photo restoration worked. Not really a proper solution as I had to mask out the box and was left the turned face not restored. Maybe someone can make sense of this!

Participant
July 9, 2024

I was using the filter with no problems until two days ago and now I too get this same message. 
I was hoping after the update today that it would be fixed but no luck.