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Select Subject Classifier model not loaded correctly

New Here ,
Aug 08, 2024 Aug 08, 2024

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firmware .2727 when trying to have software select subject:

error "can not complete your request  a pop up says Subject classifier model not loaded correctly.

 

 

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Adobe Employee ,
Aug 08, 2024 Aug 08, 2024

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Hi @Bobhandal 

 

Try resetting Prefs for the Beta:
/Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura)
/Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)


C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings


Launch BETA Photoshop While Pressing The Keyboard Shortcut
With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.
https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

 

Thanks,

Cory - Photoshop Product Manager

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New Here ,
Nov 06, 2024 Nov 06, 2024

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I tried below manually work but it is not working for me. Can someone please guide me about this?

https://helpx.adobe.com/photoshop/using/preferences.html#Manually/

None of the models loading correctly.

 

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New Here ,
May 09, 2024 May 09, 2024

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I have tried Unistalling and reinstalling Beta version- AI not working. 

 

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New Here ,
Jul 10, 2024 Jul 10, 2024

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I am also seeing the same  problem.

Adobe support please help here.

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New Here ,
Jul 10, 2024 Jul 10, 2024

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Device name LAPTOP-Q1T1RA7R
Processor Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz 2.80 GHz
Installed RAM 16.0 GB (15.9 GB usable)
Device ID 6C51A9C5-C1CE-46D8-BDC5-C2FDB59B069E
Product ID 00325-96113-74948-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch Pen support

I have 16GB installed. Still it is failing.

 

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Adobe Employee ,
Aug 08, 2024 Aug 08, 2024

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Hi Swaminathan242609795k05,

Are you still seeing this issue? We are investigating it and would love to know if changing a preference makes a difference for you. 

Please go to Preferences > Image Processing > Selections Processing > and if Faster is the option selected, please change it to More Stable and relaunch Photoshop.


Thank you so much!!!
Hannah Nicollet
QE, Photoshop

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New Here ,
Oct 23, 2024 Oct 23, 2024

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This works! Thanks!

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New Here ,
Jan 13, 2025 Jan 13, 2025

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it works!thanks

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New Here ,
Jan 15, 2025 Jan 15, 2025

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It's work!!Thankyou!!help me a lot!

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New Here ,
Oct 31, 2024 Oct 31, 2024

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Photoshop2025 keeps giving me this prompt when I use the select subject

"Could not complete the Subject command Select Subject Classifier model not loaded correctly"

what is the problem

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Adobe Employee ,
Oct 31, 2024 Oct 31, 2024

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Hi Aravindan,

 

Can you please try this and let us know if it helps? Go to Preferences > Image Processing > Selections Processing > and if Faster is the option selected, please change it to More Stable and relaunch Photoshop.

Thank you!
Hannah Nicollet
QE, Photoshop

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New Here ,
Jan 27, 2025 Jan 27, 2025

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worked fine after changed preference to more stablety

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New Here ,
Dec 03, 2024 Dec 03, 2024

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Yes, I have also being facing the same problem. The command to 'Remove Background' or 'Select Subject' is superficial and is not strong in implementing or doing its job consistently.

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