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Finleyuk8
Participant
September 16, 2022
Question

Stuck on Loading Document

  • September 16, 2022
  • 1 reply
  • 203 views

The photoshop online Beta website gets stuck on 'Loading Document 100%' in the top right corner when i try to load into any of my files, it being stuck on this means i can not do anything to the image.

This topic has been closed for replies.

1 reply

Pete.Green
Community Manager
Pete.GreenCommunity Manager
September 16, 2022

Hi @Finleyuk8,

 

Sorry for the trouble opening your files in Photoshop web.

 

Can you let us know which browser you're working with?

Are you in a regular browser window or Incognito window?

Does this happen with all files or any in particular?

Can you create a new file successfully?

 

Get back with more details when you can.

Regards,

Pete

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