Unable to use the Embroidery filter in the Parameter Filters.

[warm_wanderer43625]

I was testing the embroidery filter in the parameter filters, and suddenly the filter became unclickable. By "click," I don't mean adjusting the filter values, but rather the embroidery icon itself in the parameter filter list cannot be clicked. All other filters are working fine.

One notable point is that I attempted to add a preset within the embroidery filter, but it failed every time (the preset wasn't added), and this issue started occurring afterward.

Additionally, even after uninstalling and reinstalling the Photoshop beta version (including settings), the same error persists. I believe there might be an error during the process of adding the user preset, causing a conflict. I would appreciate it if you could provide a solution to make this feature usable again.

I have already tried the following three methods:

1. Uninstalling and reinstalling the Photoshop beta version.

2. Using the Adobe Cleaner Tool for uninstallation.

3. Deleting options using Command + Option + Shift.

Thank you!

[CShubert]

Hi @warm_wanderer43625  one customer shared this and want to make sure you are not seeing the same thing:

"I figured out the problem. I was using the filter with a 16 bit file. Do the parametric filters not work on 16 bit files? I changed it to 8 bit, and then it worked fine."

Are you on the latest Ps Beta: Adobe Photoshop Version: 26.2.0 20241124.m.2874 331e014 arm64

It may help if we could see your Photoshop beta System Info. Launch Photoshop beta, and select Help >System Info...and copy/paste the text in a reply.  

Thanks,

Cory - Photoshop Product Manager