Wacom tablet CTH-480

I believe in sustainable economy and devices because it's less ecological footprint to develop a driver and support one than to throw it away and buy a new one "unnecessarily".

Anyway!
Thank you very much for your time and help Cory!!

Sorry that none of the suggestions were able to work. I may be that the device has reached an end of life as far as support and the ability to work in future apps.

Yes, it's around 10 years old. 🙂
I change my computer in every 3 years but not the peripheral devices. My mouse is older and teeneger 😄 but serves me absolutly.

I followed your steps (I made PSUserConfig.txt in the same folder before) and made the .txt again.

When I uncheked the WindowsInk box in wacom properties the PS Beta behaved the same.
When I cheked the box after some touch PS Beta freezed and wasn't any answer or working button.

I tried to change in PS preferences to use older GPU setting...etc. But it was worse. 😞

@lugopicture the team has offered this:

The latest Wacom driver is actually 6.4.4-3 but it seems it does NOT support your CTH-480 which is a sign of it aging out of support. Is your tablet 10 years old?

Here are the steps again that might be more clear:

# PSUserConfig.txt This should be saved in your PS settings folder

# the file as a plain text file named PSUserConfig.txt in the Photoshop settings folder:

# Windows: \Users\[User Name]\AppData\Roaming\Adobe\Adobe Photoshop (Beta) Settings\

# To turn off set to 0

# turn on set to 1

UseSystemStylus 1

Hi Cory,

I have Adobe Photoshop Version: 25.2.0 20231024.m.2374 4ab9439 x64 the problem is the same in this new version and the previous 2024 betas too. And it's the same problem with 25.1.0 non beta version also.

I tested with Photoshop 2021 version 22.5.0 on the same hardware and configuration and everything worked perfect.

Thanks for the update @lugopicture , there is a new Ps beta you can update to: Adobe Photoshop Version: 25.2.0 20231024.m.2374 4ab9439 x64 to see if the fix is in there.

Also, do you have the same issues with Ps release and the Wacom or just in beta, also, is your OS Win10 22H2?

Hi Cory,

I updated Nvidia driver to the latest 537.58.

Then I didn't find any PSUserConfig.txt so I generated in \....\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings\.

I tried all of combination (to put # and not, check/uncheck windows ink box in wacom properties).
But it's the same. It wasn't way to fix the problem.

Hi @lugopicture one thing we see from your sysinfo:

Vendor name: NVIDIA
Driver date: 2023-06-08 000000.000000-000
Driver age: 4 months
Driver version: 31.0.15.3623. - if there is an update you should apply and restart and see if this helps solve this.

Another possible fix, try this to see if it resolves the issue:
Remove the PSUserConfig.txt file from your Preferences folder (or put a # in front of the string in it so it looks like this:

# UseSystemStylus 0

Then go into your Wacom Tablet Properties and enable/check Use Windows Ink on the Calibrate tab.
Then restart Photoshop.

After you've done this, does it still stick?

Thank you Trevor Denis!

But actually I use it on PC as you can see in copied system info, not on tablet so I guess it won't working.

With Windows Ink disabled, you need to use the Wintab PSUserConfig.txt file

The Lazy Nezumi Pro site has some very useful tablet setup information. 

The entire page is worth a read through, but #3 is the relevant part:

[EDIT] I am sure you knew this, but click to expand to make it easier to read