Over the last week this app has just stopped working, it won't allow me to download any new filters or connect to the site that had all the filters on, just keeps saying no internet connection when I do have good WiFi connection. Tried to delete the app and now it won't let me download any of the pre installed filters. This app was great but like so many just breaks in such a short while!
Thank you for reaching out with your feedback! We’re sorry to hear that you’re having trouble downloading filters.
Our teams are aware of this issue and are currently investigating.
Please let us know if you encounter any new issues. We'll be in touch once we have updates to share.
Thank you for your post!
I keep getting a message saying ps camera has no internet access and so can't download any of the new camera effects . I also tried to delete the app and reinstall but it made no difference . I do have internet access .
Thank you for getting back in touch with us and providing details of the issue you are experiencing. I am sorry to hear that you're having trouble downloading the camera effects.
Can you please provide more details about your device?
I look forward to your response to help resolve this issue for you.
Thank you for your valuable time and attention.
Thank you for getting back in touch so quickly and providing an update. I'm happy to hear that this issue is now resolved for you!
We appreciate you sharing the detailed steps you took to resolve this.
Again thank you for your valuable time and attention. Please feel free to reach out at any time if anything new rises.
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