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1

Camera Raw error

Community Beginner ,
Sep 19, 2023 Sep 19, 2023

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When I edit the photos in Camera Raw this message appear.

Can you please find the solution?

Screenshot 2023-09-19 181812.png

TOPICS
Windows

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Adobe
Community Expert ,
Sep 19, 2023 Sep 19, 2023

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Unfortunately you don't have gave us any informations about your system. So all proposed solutions are a guesswork. Please give us more informations about your system including the following:

  • Adobe product and version number
  • Operating system and version number
  • The full text of any error message (s)
  • What you were doing when the problem occurred
  • Screenshots of the problem
  • Computer hardware, such as CPU; GPU; the amount of RAM; etc0

 

Maybe you can post your Photoshop system info. In Photoshop goto Help > System Info and hit the copy button. Then paste the entire informations into this thread. Thanks. The above info will help to solve your problem.

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 23H2 -- LR-Classic 14 - Photoshop 26 - Nik Collection 7 - PureRAW 4 - Topaz PhotoAI 3

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Community Beginner ,
Sep 19, 2023 Sep 19, 2023

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OK so this is the system info:

 

Adobe Photoshop Version: 25.0.0 20230906.r.37 b14e317 x64
Number of Launches: 24
Operating System: Windows 11 64-bit
Version: 11 or greater 10.0.22621.2283
System architecture: Intel CPU Family:6, Model:7, Stepping:2 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, AVX-VNNI, HybridCPU(8:4), HyperThreading
Physical processor count: 12
Logical processor count: 20
Processor speed: 3610 MHz
Built-in memory: 16125 MB
Free memory: 11801 MB
Memory available to Photoshop: 11876 MB
Memory used by Photoshop: 80 %
Crash Handler: Adobe
DCX Version: 7.1.5
SAM SDK Version: 4.1.4
ACP.local Status:
- SDK Version: 3.2.0.1
- Core Sync Status: Reachable and compatible
- Core Sync Running: 6.6.3.1
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 4.0.0
C2PA library version: adobe_c2pa/0.7.6 c2pa-rs/0.25.2
NGL Version: 1.35.0.19
D3D12Warp renderer: Disabled.
Manta Canvas: Enabled.
Alias Layers: Disabled.
Highbeam: Enabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: 4.3.0
TextEngine: Unified Text Engine
Photoshop crashed on 9/18/2023 at 10:50:35 AM (GetImageViewResourceSharingGLContext)
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 0
isGPUCapable: 1
GPUName: NVIDIA GeForce RTX 3060
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 12,129 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 0
Windows remote desktop: 0
Windows available feature level: 12.2
Windows required feature level: 12.0
Windows has required feature level: 1
Display: 1
Display Bounds: top=0, left=0, bottom=1200, right=1920
Display Type: SDR
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[1 ms]
Start RunAllAPIs

[1 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2024\sniffer.exe" -baseTimeMS=132903 -comment=Photoshop Version: Adobe Photoshop 25.0.0 20230906.r.37 b14e317 x64

[601 ms]
Start sniffer 2023-09-19 19:01:35
# Photoshop Version: Adobe Photoshop 25.0.0 20230906.r.37 b14e317 x64
C:\Program Files\Adobe\Adobe Photoshop 2024\sniffer.exe -baseTimeMS=132903 -comment=Photoshop Version: Adobe Photoshop 25.0.0 20230906.r.37 b14e317 x64

{196 ms}
Start platform native
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,920, 1,200)
Dimensions: (1,920 1,200)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 3060 index=0)

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 3060
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 12,129 MB
VRAM: 12,129 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,454 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver date: 2023-08-04 000000.000000-000
Driver age: 1 month
Driver version: 31.0.15.3699
Supports UMA: UNSUPPORTED
D3D-ID: 9476
End platform native
{353 ms}

{353 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,920, 1,200)
Dimensions: (1,920 1,200)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 3060/PCIe/SSE2 index=0)

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 3060/PCIe/SSE2
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 12,718 MB
VRAM: 12,718 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,454 MB
API version: 2.1 (2.1.2 NVIDIA 536.99)
Device version: 2.1 (2.1.2 NVIDIA 536.99)
Vendor name: NVIDIA
Driver date: 2023-08-04 000000.000000-000
Driver age: 1 month
Driver version: 31.0.15.3699
GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)
End platform OpenGL
{411 ms}

{411 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 3060
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 12,884 MB
VRAM: 12,884 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 316 GB / s
Compute score: 5,779.95
Device name string: NVIDIA GeForce RTX 3060
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation
End platform OpenCL
{524 ms}

Exit code kExitNormal
End sniffer 2023-09-19 19:01:35
[kStatusNormal, kExitNormal]

[601 ms]
Finish RunAllAPIs

[1690 ms]
Start GetSnifferResult

[1690 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 91190795479046001418
GUIDBucket:
Composite Core GPU (comp_core_gpu): on
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2024\
Temporary file path: C:\Users\fotox\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 446.4G, 293.1G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2024\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2024\Plug-ins\

Installed components:
ACE.dll ACE 2023/07/11-03:51:57 79.4142c44 79.4142c44
act_tracing.dll Copyright (c) 2021 Adobe. All Rights Reserved 1.0.58
AdobeLinguistic.dll Adobe Linguisitc Library dfba77e
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2023/06/13-10:02:10 79.69c1538 79.69c1538
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.1887391 79.1887391
AdobeXMP.dll Adobe XMP Core 2023/06/25-20:01:55 79.1462899 79.1462899
AdobeXMPFiles.dll Adobe XMP Files 2023/06/25-20:01:55 79.1462899 79.1462899
AdobeXMPScript.dll Adobe XMP Script 2023/06/25-20:01:55 79.1462899 79.1462899
AGM.dll AGM 2023/07/11-03:51:57 79.4142c44 79.4142c44
AID.dll AID DLL 1.0.0.58
AIDE.dll AIDE 2023/07/11-13:54:27 79.43e3035 79.43e3035
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2024 28.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2023/07/11-03:51:57 79.4142c44 79.4142c44
AXE8SharedExpat.dll AXE8SharedExpat 2023/06/25-20:01:55 79.8fc6e4e 79.8fc6e4e
AXEDOMCore.dll AXEDOMCore 2023/06/25-20:01:55 79.8fc6e4e 79.8fc6e4e
BIB.dll BIB 2023/07/11-03:51:57 79.4142c44 79.4142c44
BIBUtils.dll BIBUtils 2023/07/11-03:51:57 79.4142c44 79.4142c44
boost_chrono.dll photoshopdva 22.0.0
boost_date_time.dll photoshopdva 22.0.0
boost_filesystem.dll photoshopdva 22.0.0
boost_regex.dll photoshopdva 22.0.0
boost_system.dll photoshopdva 22.0.0
boost_threads.dll photoshopdva 22.0.0
CoolType.dll CoolType 2023/07/11-03:51:57 79.4142c44 79.4142c44
CRClient.dll Adobe Crash Reporter Client DLL 13.1.0.202307201714_d2ce82a
DirectML.dll DirectML Redistributable Library 1.10.1+230125-1155.1.dml-1.10.177341d
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 22.0.0
dvaappsupport.dll photoshopdva 22.0.0
dvaaudiodevice.dll photoshopdva 22.0.0
dvaaudiodsp.dll photoshopdva 22.0.0
dvacore.dll photoshopdva 22.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 22.0.0
dvamediatypes.dll photoshopdva 22.0.0
dvametadata.dll photoshopdva 22.0.0
dvametadataapi.dll photoshopdva 22.0.0
dvametadataUI.dll photoshopdva 22.0.0
dvanet.dll photoshopdva 22.0.0
dvaplayer.dll photoshopdva 22.0.0
dvascripting.dll photoshopdva 22.0.0
dvatransport.dll photoshopdva 22.0.0
dvaui.dll photoshopdva 22.0.0
dvavulcansupport.dll photoshopdva 22.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-7.2.0-14-d57c465
dynamiclink.dll photoshopdva 22.0.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 O
icucnv71.dll International Components for Unicode Build 14.0.04ee3a5
icuin71.dll International Components for Unicode Build 14.0.04ee3a5
icuuc71.dll International Components for Unicode Build 14.0.04ee3a5
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2023/06/25-23:50:00 79.15070c2 79.15070c2
libeay32.dll The OpenSSL Toolkit 1.0.2zf
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 22.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 22.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.14.20230410.1.429e1e3
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2023/06/27-19:07:31 79.51aea8a 79.51aea8a
onnxruntime.dll Microsoft® Windows® Operating System 1.14.20230410.1.429e1e3
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2024 25.0
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.5.2
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.5.2.130
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2024 25.0
PSViews.dll Adobe Photoshop 2024 25.0
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
ssleay32.dll The OpenSSL Toolkit 1.0.2zf
SVGRE.dll SVGRE 79.e4a3cd5 79.e4a3cd5
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
VulcanControl.dll Vulcan Application Control Library 7.2.0.34
VulcanMessage5.dll Vulcan Message Library 7.2.0.34
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 17.5.2.ef7d45b 17.5.2.ef7d45b
Unified Extensibility Platform uxp-7.2.0-14-d57c465
UPIC 2.6.0


Required plugins:

Accented Edges 25.0 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 25.0 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 25.0 - from the file “Filter Gallery.8bf”
Average 25.0 - from the file “Average.8bf”
Bas Relief 25.0 - from the file “Filter Gallery.8bf”
BMP 25.0 - from the file “Standard MultiPlugin.8bf”
Camera Raw 15.5.1 - from the file “Camera Raw.8bi”
Camera Raw Filter 15.5.1 - from the file “Camera Raw.8bi”
Chalk && Charcoal 25.0 - from the file “Filter Gallery.8bf”
Charcoal 25.0 - from the file “Filter Gallery.8bf”
Chrome 25.0 - from the file “Filter Gallery.8bf”
Cineon 25.0 - from the file “Cineon.8bi”
Clouds 25.0 - from the file “Clouds.8bf”
Color Halftone 25.0 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 25.0 - from the file “Filter Gallery.8bf”
Conté Crayon 25.0 - from the file “Filter Gallery.8bf”
Craquelure 25.0 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 25.0 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 25.0 - from the file “Standard MultiPlugin.8bf”
Crosshatch 25.0 - from the file “Filter Gallery.8bf”
Crystallize 25.0 - from the file “Standard MultiPlugin.8bf”
Cutout 25.0 - from the file “Filter Gallery.8bf”
Dark Strokes 25.0 - from the file “Filter Gallery.8bf”
De-Interlace 25.0 - from the file “Standard MultiPlugin.8bf”
Dicom 25.0 - from the file “Dicom.8bi”
Difference Clouds 25.0 - from the file “Clouds.8bf”
Diffuse Glow 25.0 - from the file “Filter Gallery.8bf”
Displace 25.0 - from the file “Standard MultiPlugin.8bf”
Dry Brush 25.0 - from the file “Filter Gallery.8bf”
Entropy 25.0 - from the file “statistics.8ba”
Export Color Lookup Tables 25.0 - from the file “Export3DLUT.8be”
Extrude 25.0 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 25.0 - from the file “FastCore.8bx”
Fibers 25.0 - from the file “Standard MultiPlugin.8bf”
Film Grain 25.0 - from the file “Filter Gallery.8bf”
Filter Gallery 25.0 - from the file “Filter Gallery.8bf”
Fresco 25.0 - from the file “Filter Gallery.8bf”
Glass 25.0 - from the file “Filter Gallery.8bf”
Glowing Edges 25.0 - from the file “Filter Gallery.8bf”
Grain 25.0 - from the file “Filter Gallery.8bf”
Graphic Pen 25.0 - from the file “Filter Gallery.8bf”
Halftone Pattern 25.0 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 25.0 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 25.0 - from the file “HDRMergeUI.8bf”
HSB/HSL 25.0 - from the file “Standard MultiPlugin.8bf”
IFF Format 25.0 - from the file “Standard MultiPlugin.8bf”
Ink Outlines 25.0 - from the file “Filter Gallery.8bf”
JPEG 2000 25.0 - from the file “JPEG2000.8bi”
Kurtosis 25.0 - from the file “statistics.8ba”
Lens Blur 25.0 - from the file “Lens Blur.8bf”
Lens Correction 25.0 - from the file “Lens Correction.8bf”
Lens Flare 25.0 - from the file “Standard MultiPlugin.8bf”
Liquify 25.0 - from the file “Liquify.8bf”
Matlab Operation 25.0 - from the file “ChannelPort.8bf”
Maximum 25.0 - from the file “statistics.8ba”
Mean 25.0 - from the file “statistics.8ba”
Measurement Core 25.0 - from the file “MeasurementCore.8me”
Median 25.0 - from the file “statistics.8ba”
Mezzotint 25.0 - from the file “Standard MultiPlugin.8bf”
Minimum 25.0 - from the file “statistics.8ba”
MMXCore Routines 25.0 - from the file “MMXCore.8bx”
Mosaic Tiles 25.0 - from the file “Filter Gallery.8bf”
Multiprocessor Support 25.0 - from the file “MultiProcessor Support.8bx”
Neon Glow 25.0 - from the file “Filter Gallery.8bf”
Note Paper 25.0 - from the file “Filter Gallery.8bf”
NTSC Colors 25.0 - from the file “NTSC Colors.8bf”
Ocean Ripple 25.0 - from the file “Filter Gallery.8bf”
OpenEXR 25.0 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 25.0 - from the file “Filter Gallery.8bf”
Palette Knife 25.0 - from the file “Filter Gallery.8bf”
Patchwork 25.0 - from the file “Filter Gallery.8bf”
Paths to Illustrator 25.0 - from the file “Standard MultiPlugin.8bf”
PCX 25.0 - from the file “PCX.8bi”
Photocopy 25.0 - from the file “Filter Gallery.8bf”
Picture Package Filter 25.0 - from the file “ChannelPort.8bf”
Pinch 25.0 - from the file “Standard MultiPlugin.8bf”
Pixar 25.0 - from the file “Pixar.8bi”
Plaster 25.0 - from the file “Filter Gallery.8bf”
Plastic Wrap 25.0 - from the file “Filter Gallery.8bf”
Pointillize 25.0 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 25.0 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 25.0 - from the file “PBM.8bi”
Poster Edges 25.0 - from the file “Filter Gallery.8bf”
Radial Blur 25.0 - from the file “Standard MultiPlugin.8bf”
Radiance 25.0 - from the file “Radiance.8bi”
Range 25.0 - from the file “statistics.8ba”
Render Color Lookup Grid 25.0 - from the file “Export3DLUT.8be”
Reticulation 25.0 - from the file “Filter Gallery.8bf”
Ripple 25.0 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 25.0 - from the file “Filter Gallery.8bf”
Save for Web 25.0 - from the file “Save for Web.8be”
ScriptingSupport 25.0 - from the file “ScriptingSupport.8li”
Shear 25.0 - from the file “Standard MultiPlugin.8bf”
Skewness 25.0 - from the file “statistics.8ba”
Smart Blur 25.0 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 25.0 - from the file “Filter Gallery.8bf”
Solarize 25.0 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 25.0 - from the file “Filter Gallery.8bf”
Spherize 25.0 - from the file “Standard MultiPlugin.8bf”
Sponge 25.0 - from the file “Filter Gallery.8bf”
Sprayed Strokes 25.0 - from the file “Filter Gallery.8bf”
Stained Glass 25.0 - from the file “Filter Gallery.8bf”
Stamp 25.0 - from the file “Filter Gallery.8bf”
Standard Deviation 25.0 - from the file “statistics.8ba”
Substance NO VERSION - from the file “MaterialFilter.8bf”
Sumi-e 25.0 - from the file “Filter Gallery.8bf”
Summation 25.0 - from the file “statistics.8ba”
Targa 25.0 - from the file “Standard MultiPlugin.8bf”
Texturizer 25.0 - from the file “Filter Gallery.8bf”
Tiles 25.0 - from the file “Standard MultiPlugin.8bf”
Torn Edges 25.0 - from the file “Filter Gallery.8bf”
Twirl 25.0 - from the file “Standard MultiPlugin.8bf”
Underpainting 25.0 - from the file “Filter Gallery.8bf”
Vanishing Point 25.0 - from the file “VanishingPoint.8bf”
Variance 25.0 - from the file “statistics.8ba”
Water Paper 25.0 - from the file “Filter Gallery.8bf”
Watercolor 25.0 - from the file “Filter Gallery.8bf”
Wave 25.0 - from the file “Standard MultiPlugin.8bf”
WIA Support 25.0 - from the file “WIASupport.8li”
Wind 25.0 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 25.0 - from the file “WBMP.8bi”
ZigZag 25.0 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 6.8.0.77 - from the file "Required Folder"
CDO: 1.143.0
CmdN: 1.18.19
CDP: 1.167.0
Loaded at: 145 ms - launch time impact: 43 ms
ccx-timeline (Prepared) 3.1.10.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 27.3.1.0 - from the file "Required Folder"
Loaded at: 3604 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 24.10.0.0 - from the file "Required Folder"
Content Credentials (Loaded) 0.39.8.0 - from the file "Required Folder"
Loaded at: 3175 ms - launch time impact: 1 ms
CC Libraries Panel (Prepared) 3.25.28.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_25_28\"
CAPTURE: 2.0.41 STOCK: 4.1.0
Substance 3D (Loaded) 0.1.6.0 - from the file "Required Folder"
Loaded at: 3605 ms - launch time impact: 0 ms
Photoshop Adjustments Panel (Loaded) 1.29.26.0 - from the file "Required Folder"
Loaded at: 3606 ms - launch time impact: 0 ms
Photoshop UXP Export-As (Prepared) 5.8.30.0 - from the file "Required Folder"
Photoshop Facepile (Loaded) 1.3.0.0 - from the file "Required Folder"
Loaded at: 3607 ms - launch time impact: 0 ms
Photoshop In App Messaging (Loaded) 4.3.4.0 - from the file "Required Folder"
Loaded at: 3608 ms - launch time impact: 0 ms
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 3346 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 3348 ms - launch time impact: 0 ms
Discover Panel (Loaded) 2307.79.0.34 - from the file "Required Folder"
Loaded at: 3610 ms - launch time impact: 14 ms
Neural Filters (Registered) 1.15.0.100 - from the file "Required Folder"
Scan time: 0 ms - entries: 24

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_25_28\index.html”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_25_28\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_25_28\extensions\capture\capture.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2024\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2024\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_25_28\manager.html”

Installed TWAIN devices: NONE

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Community Expert ,
Sep 19, 2023 Sep 19, 2023

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How large is this file? It appears you are zoomed in to 25%

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Community Beginner ,
Sep 19, 2023 Sep 19, 2023

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I just copy the system info that appears in the Photoshop.

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Community Expert ,
Sep 19, 2023 Sep 19, 2023

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Note that the message says the GPU is out of memory, not the system. That's a bit odd, given that the RTX3060's 12 GB onboard VRAM should be plenty.

 

Still, for a system with only 16 GB RAM installed, 80% allocated to Photoshop is really too high. I'd drop that down to 65-70%. The thing is, ACR runs outside Photoshop's address space, so it needs its own memory in addition to what Photoshop uses. It could be that the GPU has saturated its VRAM, in which case it will start to use system RAM.

 

This almost sounds like a memory leak.That doesn't happen often, but it can. Usually it's caused by third-party plugins.

 

What would be interesting is to see GPU memory usage in Task Manager:

taskman.png

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Community Beginner ,
Sep 19, 2023 Sep 19, 2023

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This is my GPU memory usage

Screenshot 2023-09-20 082856.png

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Community Expert ,
Sep 20, 2023 Sep 20, 2023

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That's weird. It's not using much VRAM at all - in fact, it's using slightly more of shared system memory.

 

Something's not right here. I also see in your system info that OpenCL is unavailable - I don't know how much OpenCL is used these days, but it should be up and working.

 

This looks like a bona fide bug, but where? I have the same GPU, and it's always been rock solid.

 

First thing, update the GPU driver. Make sure to pick the Studio driver, not the Game Ready driver. Go to custom install and perform a clean install to remove traces of the old driver. Uncheck the exttra components in the driver package! Only install the base driver (and perhaps the HD audio driver) - but uncheck anything called "GeForce Experience" or whatever they call these things. You don't need them.

 

There have been one or two bad driver versions from Nvidia lately, but the current one should be good. I have another machine with an RTX4060Ti, where I updated the driver only three days ago, and no problems at all.

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Community Beginner ,
Sep 20, 2023 Sep 20, 2023

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I checked for an update but it says that I have the latest Nvidia Studio Driver.

 

Screenshot 2023-09-20 104946.png

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Community Expert ,
Sep 20, 2023 Sep 20, 2023

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Ah, OK - yes, that's the one I have here, updated three days ago. It works perfectly, and I'm putting this machine to heavy work with high volumes and big files:

nvidia2.png

This is really odd. Did you install those extra Nvidia utilities that come in the driver package? "Experience" and so on? If you did, uninstall them.

 

Do you have any third-party plugins, extensions? I'd start looking at anything that isn't part of a regular standard install.

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Community Beginner ,
Sep 20, 2023 Sep 20, 2023

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can you please tell me how to uninstall these Nvidia utilities?

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Community Expert ,
Sep 20, 2023 Sep 20, 2023

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I've never had them installed, but they should be in Windows Settings > Apps & features, along with everything else. I do have the driver and the HD audio driver listed there, with an option to uninstall if you click it:

nvidia_uninstall.png

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