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karenann9898
karenann9898
Participant
June 24, 2023
Question

Crash when changing printing preferences

  • June 24, 2023
  • 1 reply
  • 447 views

Photoshop crashes when trying to change printing preferences.  Error message reads:  "Function address 0x00007FFA03D1536C caused a protection fault. (exception code 0xe06d7363) The application property sheet page(s) may not function properly."

Please help!!!!

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    1 reply

    Kevin Stohlmeyer
    Community Expert
    Kevin StohlmeyerCommunity Expert
    Community Expert
    June 26, 2023

    Hi @karenann9898 try restting the print preferences by holding the space bar while going to File>Print.

    Also make sure your printer drivers are all updated.

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