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Disappearing tools

Participant ,
Aug 24, 2022 Aug 24, 2022

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I'm using PS 2022, recently updated, and the tool bar and whole interface keep disappearing. I deleted the com.adobe.Photoshop.plist file, restarted, etc. This was going on even before the update.

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correct answers 1 Correct answer

Adobe Employee , Aug 26, 2022 Aug 26, 2022

Thank you @steelycal09, yes, you have 8gb for the total computer, but Ps needs 8gb alone, that means you total should be at least 16gb.

 

It may be that an older version will work on your system, but that is something you will need to try to see what will work.

 

Again, please review the system requirements for Ps and that will hopefully help out.

 

Thank you,

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Adobe Employee ,
Aug 25, 2022 Aug 25, 2022

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Hi @steelycal09 sorry to hear this.

 

Let's make sure we're in a default state and there are no stale settings somewhere: 

Restore your preferences using this manual method:  

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

Does it work correctly? 

If that doesn't solve it, you can quit Photoshop and put the Settings folder back. 

 

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thank you,

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Participant ,
Aug 25, 2022 Aug 25, 2022

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Thanks for the reply. Restored the prefs, no help. Here's the system info:

 

Adobe Photoshop Version: 23.5.0 20220809.r.669 0e07917 x64 Number of Launches: 1 Operating System: Mac OS 12.4.0 System architecture: Intel CPU Family:6, Model:14, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, AVX-512, HyperThreading Physical processor count: 2 Logical processor count: 4 Processor speed: 1100 MHz Built-in memory: 8192 MB Free memory: 2047 MB Memory available to Photoshop: 4612 MB Memory used by Photoshop: 70 % Crash Handler: Adobe DCX Version: 6.7.1 SAM SDK Version: 2.0.0-main.1351 ACP.local Status: - SDK Version: 2.7.1.1 - Core Sync Status: Reachable and compatible - Core Sync Running: 5.16.2.1 - Min Core Sync Required: 4.3.66.28 Live Edit Client SDK Version: 3.90.3 Content Credentials is disabled Content Credential Helper Version: Not Available Manta Canvas: Enabled. Alias Layers: Disabled. Modifier Palette: Disabled. Highbeam: Enabled. Touch Bar Property Feedback: Enabled. Image tile size: 128K Image cache levels: 4 Font Preview: Medium HarfBuzz Version: 2.8.1 TextEngine: Unified Text Engine ======= GPU
Native API stable: True OpenGL API stable: True OpenCL API stable: True GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: Intel(R) Iris(TM) Plus Graphics
GPUVendor: INTEL
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 1,610 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Display: 1 Display Bounds: top=0, left=0, bottom=900, right=1440 High DPI Monitor Main Display Display: 2 Display Bounds: top=-180, left=1440, bottom=900, right=3360 ------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[2 ms]
Start RunAllAPIs

[2 ms]
"/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/MacOS/sniffer" -baseTimeMS=512699753 -comment=Photoshop Version: Adobe Photoshop 23.5.0 20220809.r.669 0e07917 x64

[993 ms]
Start sniffer 2022-08-25 12:33:33
# Photoshop Version: Adobe Photoshop 23.5.0 20220809.r.669 0e07917 x64
sniffer -baseTimeMS=512699753 -comment=Photoshop Version: Adobe Photoshop 23.5.0 20220809.r.669 0e07917 x64

{72 ms}
Start platform native
# displays: 2
Display 0
Display: 69734464
Main: TRUE
Built in: TRUE
Stereo: FALSE
Bounds: (0, 0) -> (1,440, 900)
Dimensions: (2,880 1,800)
Physical size: (285.75 179.294)
Pixel size: (0.0992187 0.0996078)
Dynamic range: (0 1)
Potential dynamic range: (0 2)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Intel(R) Iris(TM) Plus Graphics index=0 preferred=1)

Display 1
Display: 478231749
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (1,440, -180) -> (3,360, 900)
Dimensions: (1,920 1,080)
Physical size: (524.387 294.968)
Pixel size: (0.273118 0.273118)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Intel(R) Iris(TM) Plus Graphics index=0 preferred=1)

# devices: 1
Device 0
Name: Intel(R) Iris(TM) Plus Graphics
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: EMBEDDED
# attached displays: 2
69734464
478231749
GPU accessible RAM: 1,610 MB
VRAM: 0 MB
Dedicated System RAM: 0 MB
Shared System RAM: 1,610 MB
API version: 1.0 (1.0)
Device version: 1.0 (1.0)
Vendor name: INTEL
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
End platform native
{681 ms}

{681 ms}
Start platform OpenGL
# displays: 2
Display 0
Display: 69734464
Main: TRUE
Built in: TRUE
Stereo: FALSE
Bounds: (0, 0) -> (1,440, 900)
Dimensions: (2,880 1,800)
Physical size: (285.75 179.294)
Pixel size: (0.0992187 0.0996078)
Dynamic range: (0 1)
Potential dynamic range: (0 2)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=16925953 index=0 preferred=1)

Display 1
Display: 478231749
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (1,440, -180) -> (3,360, 900)
Dimensions: (1,920 1,080)
Physical size: (524.387 294.968)
Pixel size: (0.273118 0.273118)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=16925953 index=0 preferred=1)

# devices: 1
Device 0
Name: Intel(R) Iris(TM) Plus Graphics OpenGL Engine (1x6x8 (fused) LP
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 2
69734464
478231749
GPU accessible RAM: 1,536 MB
VRAM: 1,536 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 2.1 (2.1 INTEL-18.7.4)
Device version: 2.1 (2.1 INTEL-18.7.4)
Vendor name: INTEL
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
GLSL version: 1.20 (1.20)
CGL ID: 16925953
Display mask: 255
End platform OpenGL
{795 ms}

{795 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: Intel(R) Iris(TM) Plus Graphics
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 1,610 MB
VRAM: 1,610 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.2 (OpenCL 1.2 (Apr 19 2022 18:44:25))
Device version: 1.2 (OpenCL 1.2 )
Vendor name: INTEL
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 25 GB / s
Compute score: 110.7
Device name string: Intel(R) Iris(TM) Plus Graphics
Device vendor string: Intel Inc.
Platform name string: Apple
Platform vendor string: Apple
End platform OpenCL
{987 ms}

Exit code kExitNormal
End sniffer 2022-08-25 12:33:34
[kStatusNormal, kExitNormal]

[994 ms]
Finish RunAllAPIs

[7412 ms]
Start GetSnifferResult

[7412 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription Serial number: 90970649340402152315 GUIDBucket: Composite Core (enable_composite_core): on Composite Core GPU (comp_core_gpu): off Composite Core Threads (MultithreadedCompositing): on Composite Core UI (comp_core_ui): off Composite Core Feature Prefs (CompCoreFeaturePrefs): off Document Graph (enable_doc_graph): off Application folder: /Applications/Adobe Photoshop 2022/ Photoshop scratch has async I/O enabled Scratch volume(s): Startup, 233.5G, 21.5G free Required Plugins folder: /Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/PlugIns/Required/ Primary Plugins folder: /Applications/Adobe Photoshop 2022/Plug-ins/ Installed components: dvametadata.framework dvametadata 22.0.0.0 AdobeXMPScript.framework AdobeXMPScript 79.1b65a79b4 79.1b65a79b4 libdynamic-napi.framework Torq Native local ICUUnicode.framework ICUUnicode 13.1.0c6496f ICUConverter.framework ICUConverter 13.1.0c6496f AdobeCrashReporter.framework AdobeCrashReporter 10.3.2 boost_system.framework boost_system 22.0.0.0 AdobeACE.framework AdobeACE 3.5.0 79.b8223ffb6f. dvanet.framework dvanet 22.0.0.0 AdobeOwl.framework AdobeOwl 5.5.0 mediacoreif.framework mediacoreif 22.0.0.0 dvascripting.framework dvascripting 22.0.0.0 dvaappsupport.framework dvaappsupport 22.0.0.0 AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 4.1.3 79.cbab484. AIDE.framework AIDE 2.8.0 79.e12ffba8 boost_chrono.framework boost_chrono 22.0.0.0 dynamiclink.framework dynamiclink 22.0.0.0 dvaaccelerate.framework dvaaccelerate 22.0.0.0 dvametadataUI.framework dvametadataUI 22.0.0.0 AdobeARE.framework AdobeARE 2.0.0.1 79.625377 AdobePDFPort.framework AdobePDFPort 3.0.0.1 79.625377 ICUInternationalization.framework ICUInternationalization 13.1.0c6496f boost_filesystem.framework boost_filesystem 22.0.0.0 AdobeBIB.framework AdobeBIB 2.0.6 79.b8223ffb6f. AdobeXMPFiles.framework AdobeXMPFiles 79.1b65a79b4 79.1b65a79b4 AdobeLinguistic.framework 14.4.2.353c9a5 dvaplayer.framework dvaplayer 22.0.0.0 filterport.framework filterport 26.0.0.670 PlugPlugOwl.framework PlugPlugOwl 11.2.0.100 libzip.framework libzip 22.0.0.0 AdobeAGM.framework AdobeAGM 5.3.1 79.b8223ffb6f. adobe_caps.framework adobe_caps 11.0.0.14 1.584361 AdobeSVGRE.framework AdobeSVGRE 7.1.2 "BUILDVERSION_HELPER" AdobePDFL.framework AdobePDFL 16.0.7 79 . 0668cdd7 dvavulcansupport.framework dvavulcansupport 22.0.0.0 dvacore.framework dvacore 22.0.0.0 aiport.framework aiport 26.0.0.670 AdobePIP.framework AdobePIP 8.2.0.16 AdobePDFSettings.framework AdobePDFSettings 1.7 AdobeAXEDOMCore.framework AdobeAXEDOMCore 4.1.3 79.cbab484. dvatransport.framework dvatransport 22.0.0.0 AdobeXMP.framework AdobeXMPCore 79.1b65a79b4 79.1b65a79b4 AdobeJP2K.framework AdobeJP2K 2.0.8 79.8753c76 dvaaudiodevice.framework dvaaudiodevice 22.0.0.0 LogSession.framework LogSession 8.2.0.16 PlugPlugExternalObject.framework 11.2.0.100 utest.framework utest 22.0.0.0 AdobeSVGAGM.framework AdobeSVGAGM 2.1.0 79.cb34c9e. dvametadataapi.framework dvametadataapi 22.0.0.0 WRServices.framework WRServices 17.4.0 17.4.0.0 AdobeBIBUtils.framework AdobeBIBUtils 2.0.6 79.b8223ffb6f. boost_threads.framework boost_threads 22.0.0.0 CloudAILib.framework CloudAILib 26.0.0.670 SPBasic.framework SPBasic 26.0.0.670 AdobeCoolType.framework AdobeCoolType 6.2.4 79.b8223ffb6f. boost_regex.framework boost_regex 22.0.0.0 boost_program_options.framework boost_program_options 22.0.0.0 dvamediatypes.framework dvamediatypes 22.0.0.0 AdbePM.framework AdbePM 1 boost_date_time.framework boost_date_time 22.0.0.0 dynamic-torqnative.framework Torq Native local AdobeMPS.framework AdobeMPS 7.0.4.51241 79.14a028f9 dvaui.framework dvaui 22.0.0.0 MacMemory.framework MacMemory 26.0.0.670 AILib.framework AILib 26.0.0.670 ICUData.framework ICUData 13.1.0c6496f dvamarshal.framework dvamarshal 22.0.0.0 aifm.framework aifm 26.0.0.670 Unified Extensibility Platform uxp-6.2.1-1-cbb9a02 UPIC 2.4.1 Required plugins: Accented Edges 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Adaptive Wide Angle 23.5.0, © 2014-2022 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin” Angled Strokes 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Average 23.5 © 1993-2022 Adobe. All rights reserved. - from the file “Average.plugin” Bas Relief 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” BMP 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Camera Raw 14.5 (1177), Copyright © 2022 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Camera Raw Filter 14.5 (1177), Copyright © 2022 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Chalk & Charcoal 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Charcoal 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Chrome 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Cineon 23.5 © 2002-2022 Adobe. All rights reserved. - from the file “Cineon.plugin” Clouds 23.5 © 1993-2022 Adobe. All rights reserved. - from the file “Clouds.plugin” Color Halftone 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Colored Pencil 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Conté Crayon 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Craquelure 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crop and Straighten Photos 23.5 © 2003-2022 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin” Crop and Straighten Photos Filter 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Crosshatch 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crystallize 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Cutout 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Dark Strokes 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” De-Interlace 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dicom 23.5 © 2003-2022 Adobe. All rights reserved. - from the file “dicom.plugin” Difference Clouds 23.5 © 1993-2022 Adobe. All rights reserved. - from the file “Clouds.plugin” Diffuse Glow 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Displace 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dry Brush 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Entropy 23.5 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Export Color Lookup Tables 23.5 © 2012-2022 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Extrude 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” FastCore Routines 23.5 © 1990-2022 Adobe. All rights reserved. - from the file “FastCore.plugin” Fibers 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Film Grain 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Filter Gallery 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Fresco 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glass 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glowing Edges 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Grain 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Graphic Pen 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halftone Pattern 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halide Bottlenecks 23.5 © 2022 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin” HDRMergeUI 23.5, Copyright © 2002-2022 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin” HSB/HSL 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” IFF Format 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” IGES 23.5 © 2006-2022 Adobe. All rights reserved. - from the file “U3D.plugin” Ink Outlines 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” JPEG 2000 23.5 © 2001-2022 Adobe. All rights reserved. - from the file “JPEG2000.plugin” Kurtosis 23.5 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Lens Blur 23.5.0, © 2002-2022 Adobe. All rights reserved. - from the file “Lens Blur.plugin” Lens Correction 23.5.0, © 2002-2022 Adobe. All rights reserved. - from the file “Lens Correct.plugin” Lens Flare 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Liquify 23.5.0, © 2001-2022 Adobe. All rights reserved. - from the file “Liquify.plugin” Matlab Operation 23.5 © 1993-2022 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Maximum 23.5 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Mean 23.5 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Measurement Core 23.5 © 1993-2022 Adobe. All rights reserved. - from the file “MeasurementCore.plugin” Median 23.5 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Mezzotint 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Minimum 23.5 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” MMXCore Routines 23.5 © 1990-2022 Adobe. All rights reserved. - from the file “MMXCore.plugin” Mosaic Tiles 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Multiprocessor Support 23.5 © 1990-2022 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin” Neon Glow 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Note Paper 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” NTSC Colors 23.5 © 1993-2022 Adobe. All rights reserved. - from the file “NTSC Colors.plugin” Ocean Ripple 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” OpenEXR 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Paint Daubs 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Palette Knife 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Patchwork 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Paths to Illustrator 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” PCX 23.5 © 1989-2022 Adobe. All rights reserved. - from the file “PCX.plugin” Photocopy 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Picture Package Filter 23.5 © 1993-2022 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Pinch 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Pixar 23.5 © 1989-2022 Adobe. All rights reserved. - from the file “Pixar.plugin” Plaster 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Plastic Wrap 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Pointillize 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Polar Coordinates 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Portable Bit Map 23.5 © 1989-2022 Adobe. All rights reserved. - from the file “PBM.plugin” Poster Edges 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” PRC 23.5 © 2006-2022 Adobe. All rights reserved. - from the file “U3D.plugin” Radial Blur 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Radiance 23.5 © 2003-2022 Adobe. All rights reserved. - from the file “Radiance.plugin” Range 23.5 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Render Color Lookup Grid 23.5 © 2012-2022 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Reticulation 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Ripple 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Rough Pastels 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Save for Web 23.5.0, © 1999-2022 Adobe. All rights reserved. - from the file “Save for Web.plugin” ScriptingSupport 23.5, © 2002-2022 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin” Shear 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Skewness 23.5 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Smart Blur 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Smudge Stick 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Solarize 23.5 © 1993-2022 Adobe. All rights reserved. - from the file “Solarize.plugin” SP Substance Suite 21.0 © 2019 Adobe. All rights reserved. - from the file “MaterialSuite.plugin” Spatter 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Spherize 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Sponge 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Sprayed Strokes 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stained Glass 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stamp 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Standard Deviation 23.5 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Substance Filter 21.0 © 2019 Adobe. All rights reserved. - from the file “MaterialFilter.plugin” Sumi-e 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Summation 23.5 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Targa 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Texturizer 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Tiles 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Torn Edges 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Twirl 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” U3D 23.5 © 2006-2022 Adobe. All rights reserved. - from the file “U3D.plugin” Underpainting 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Vanishing Point 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “VanishingPoint.plugin” Variance 23.5 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Water Paper 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Watercolor 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Wave 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wind 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wireless Bitmap 23.5 © 1989-2022 Adobe. All rights reserved. - from the file “WBMP.plugin” ZigZag 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Optional and third party plugins: NONE Duplicate and Disabled plugins: NONE Plugins that failed to load: NONE Unified Extensibility Platform - Extensions: Home Screen (Loaded) 5.12.1.4 - from the file "/Library/Application Support/Adobe/UXP/extensions/com.adobe.ccx.start-5.12.1/" CDO: 1.125.1
CmdN: 1.13.2
CDP: 1.149.0
Projects: 1.4.5 Loaded at: 278 ms - launch time impact: 8 ms Content Credentials (Loaded) 0.31.4.0 - from the file "Required Folder" Loaded at: 6418 ms - launch time impact: 0 ms ccx-timeline (Prepared) 3.0.3.0 - from the file "Required Folder" CCX Commenting UXP Webview (Loaded) 23.6.0.0 - from the file "Required Folder" Loaded at: 6419 ms - launch time impact: 0 ms CCX Sharesheet UXP (Prepared) 23.12.0.0 - from the file "Required Folder" Share Panel (Loaded) 1.0.3.0 - from the file "Required Folder" Loaded at: 281 ms - launch time impact: 0 ms CC Libraries Panel (Prepared) 3.19.237.0 - from the file "/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_19_237/" CAPTURE: 2.0.34 STOCK: 4.0.2 Substance 3D (Prepared) 0.1.3.0 - from the file "Required Folder" Photoshop UXP Export-As (Prepared) 5.8.13.0 - from the file "Required Folder" Photoshop In App Messaging (Loaded) 2.7.5.0 - from the file "Required Folder" Loaded at: 6419 ms - launch time impact: 0 ms Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder" Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder" IC popup message (Loaded) 1.0.0.0 Loaded at: 5957 ms - launch time impact: 0 ms Multilayer Protection (Loaded) 1.0.0.0 Loaded at: 5957 ms - launch time impact: 0 ms Discover Panel (Loaded) 2.8.0.29 - from the file "Required Folder" Loaded at: 6421 ms - launch time impact: 0 ms Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder" Loaded at: 6523 ms - launch time impact: 0 ms Neural Filters (Registered) 1.13.3.0 - from the file "Required Folder" Extensions: Libraries 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_19_237/index.html” com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_19_237/extensions/stock-panel-licensing/index.html” com.adobe.capture.extension 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_19_237/extensions/capture/capture.html” Export As 4.8.15 - from the file “/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html” Export As 4.8.15 - from the file “/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html” com.adobe.cclibraries.manager 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_19_237/manager.html” Installed TWAIN devices: NONE

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Participant ,
Aug 25, 2022 Aug 25, 2022

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Cory, my reply was flagged as spam. Maybe because of the sys info code. I can put up on a web page if that'll help.

I did resstore the PS prefs, no help there.

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Adobe Employee ,
Aug 25, 2022 Aug 25, 2022

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Thanks for the update, you can send me the info: shubert@adobe.com

 

Thank you,

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LEGEND ,
Aug 25, 2022 Aug 25, 2022

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Are you pressing any keys before this takes place? This is normally what you'd see hitting the tab key. 

Is it possible that you've configured some other key command in Apple System Prefs>Keyboard>Shortcut that might mimic hitting the tab key such Photoshop would then hide all the tools? 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Participant ,
Aug 25, 2022 Aug 25, 2022

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No, I checked that, thanks.

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LEGEND ,
Aug 25, 2022 Aug 25, 2022

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You say you manually deleted the Photoshop.plist file. Just wondering if you delete via the Preference>General>“Delete on quit” option helps or not.

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Adobe Employee ,
Aug 25, 2022 Aug 25, 2022

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Thanks for your sysinfo... at first glance it appears as if you don't have enough RAM to run Ps, you should have a minimum of 8gb of RAM available and you seem to only have 4.3.  If you were able to run Ps on your system before the update you may have to roll back to that version.

 

https://helpx.adobe.com/photoshop/system-requirements.html

https://helpx.adobe.com/download-install/using/install-previous-version.html

 

Adobe Photoshop Version: 23.5.0 20220809.r.669 0e07917  x64
Number of Launches: 1
Operating System: Mac OS 12.4.0
System architecture: Intel CPU Family:6, Model:14, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, AVX-512, HyperThreading
Physical processor count: 2
Logical processor count: 4
Processor speed: 1100 MHz
Built-in memory: 8192 MB
Free memory: 2869 MB
Memory available to Photoshop: 4384 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 6.7.1
SAM SDK Version: 2.0.0-main.1351
ACP.local Status:
 - SDK Version: 2.7.1.1
 - Core Sync Status: Reachable and compatible
 - Core Sync Running: 5.16.2.1
 - Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 3.90.3
Content Credentials is disabled
Content Credential Helper Version: Not Available
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Disabled.
Highbeam: Enabled.
Touch Bar Property Feedback: Enabled.
Image tile size: 128K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: 2.8.1
TextEngine: Unified Text Engine
 ======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny:               0
GPUForce:              0
useGPU:                1
useOpenCL:             1
isGPUCapable:          1
GPUName:               Intel(R) Iris(TM) Plus Graphics
GPUVendor:             INTEL
IsNativeGPUCapable:    1
IsOpenGLGPUCapable:    1
IsOpenCLGPUCapable:    1
HasSufficientRAM:      1
  GPU accessible RAM:                 1,610 MB
  Required GPU accessible RAM:        1,500 MB
UseGraphicsProcessorChecked:   1
UseOpenCLChecked:              1
Display: 1
  Display Bounds: top=0, left=0, bottom=900, right=1440
  High DPI Monitor
  Main Display
Display: 2
  Display Bounds: top=-180, left=1440, bottom=900, right=3360
 ------- Sniffer output
[0 ms]
  Launch GPUSnifferThread

[2 ms]
  Start RunAllAPIs

[2 ms]
  "/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/MacOS/sniffer" -baseTimeMS=512699753 -comment=Photoshop Version: Adobe Photoshop 23.5.0 20220809.r.669 0e07917 x64

[993 ms]
  Start sniffer 2022-08-25 12:33:33
  # Photoshop Version: Adobe Photoshop 23.5.0 20220809.r.669 0e07917 x64
  sniffer -baseTimeMS=512699753 -comment=Photoshop Version: Adobe Photoshop 23.5.0 20220809.r.669 0e07917 x64
 
  {72 ms}
  Start platform native
    # displays:                   2
    Display 0
      Display:                      69734464
      Main:                         TRUE
      Built in:                     TRUE
      Stereo:                       FALSE
      Bounds:                       (0, 0) -> (1,440, 900)
      Dimensions:                   (2,880 1,800)
      Physical size:                (285.75 179.294)
      Pixel size:                   (0.0992187 0.0996078)
      Dynamic range:                (0 1)
      Potential dynamic range:      (0 2)
      Reference dynamic range:      (0 0)
      Attached Device:              (DeviceID name=Intel(R) Iris(TM) Plus Graphics index=0 preferred=1)
   
    Display 1
      Display:                      478231749
      Main:                         FALSE
      Built in:                     FALSE
      Stereo:                       FALSE
      Bounds:                       (1,440, -180) -> (3,360, 900)
      Dimensions:                   (1,920 1,080)
      Physical size:                (524.387 294.968)
      Pixel size:                   (0.273118 0.273118)
      Dynamic range:                (0 1)
      Potential dynamic range:      (0 1)
      Reference dynamic range:      (0 0)
      Attached Device:              (DeviceID name=Intel(R) Iris(TM) Plus Graphics index=0 preferred=1)
   
    # devices:                    1
    Device 0
      Name:                         Intel(R) Iris(TM) Plus Graphics
      Preferred:                    TRUE
      Power Envelope:               INTEGRATED
      Attachment:                   EMBEDDED
      # attached displays:          2
        69734464
        478231749
      GPU accessible RAM:                1,610 MB
      VRAM:                                  0 MB
      Dedicated System RAM:                  0 MB
      Shared System RAM:                 1,610 MB
      API version:                  1.0 (1.0)
      Device version:               1.0 (1.0)
      Vendor name:                  INTEL
      Driver date:                  UNKNOWN
      Driver age:                   UNKNOWN
      Driver version:               UNKNOWN
  End platform native
  {681 ms}
 
  {681 ms}
  Start platform OpenGL
    # displays:                   2
    Display 0
      Display:                      69734464
      Main:                         TRUE
      Built in:                     TRUE
      Stereo:                       FALSE
      Bounds:                       (0, 0) -> (1,440, 900)
      Dimensions:                   (2,880 1,800)
      Physical size:                (285.75 179.294)
      Pixel size:                   (0.0992187 0.0996078)
      Dynamic range:                (0 1)
      Potential dynamic range:      (0 2)
      Reference dynamic range:      (0 0)
      Attached Device:              (DeviceID name=16925953 index=0 preferred=1)
   
    Display 1
      Display:                      478231749
      Main:                         FALSE
      Built in:                     FALSE
      Stereo:                       FALSE
      Bounds:                       (1,440, -180) -> (3,360, 900)
      Dimensions:                   (1,920 1,080)
      Physical size:                (524.387 294.968)
      Pixel size:                   (0.273118 0.273118)
      Dynamic range:                (0 1)
      Potential dynamic range:      (0 1)
      Reference dynamic range:      (0 0)
      Attached Device:              (DeviceID name=16925953 index=0 preferred=1)
   
    # devices:                    1
    Device 0
      Name:                         Intel(R) Iris(TM) Plus Graphics OpenGL Engine (1x6x8 (fused) LP
      Preferred:                    TRUE
      Power Envelope:               INTEGRATED
      Attachment:                   UNKNOWN
      # attached displays:          2
        69734464
        478231749
      GPU accessible RAM:                1,536 MB
      VRAM:                              1,536 MB
      Dedicated System RAM:                  0 MB
      Shared System RAM:                     0 MB
      API version:                  2.1 (2.1 INTEL-18.7.4)
      Device version:               2.1 (2.1 INTEL-18.7.4)
      Vendor name:                  INTEL
      Driver date:                  UNKNOWN
      Driver age:                   UNKNOWN
      Driver version:               UNKNOWN
      GLSL version:                 1.20 (1.20)
      CGL ID:                       16925953
      Display mask:                 255
  End platform OpenGL
  {795 ms}
 
  {795 ms}
  Start platform OpenCL
    # displays:                   0
   
    # devices:                    1
    Device 0
      Name:                         Intel(R) Iris(TM) Plus Graphics
      Preferred:                    TRUE
      Power Envelope:               INTEGRATED
      Attachment:                   UNKNOWN
      # attached displays:          0
      GPU accessible RAM:                1,610 MB
      VRAM:                              1,610 MB
      Dedicated System RAM:                  0 MB
      Shared System RAM:                     0 MB
      API version:                  1.2 (OpenCL 1.2 (Apr 19 2022 18:44:25))
      Device version:               1.2 (OpenCL 1.2 )
      Vendor name:                  INTEL
      Driver date:                  UNKNOWN
      Driver age:                   UNKNOWN
      Driver version:               UNKNOWN
      Bandwidth:                    25 GB / s
      Compute score:                110.7
      Device name string:           Intel(R) Iris(TM) Plus Graphics
      Device vendor string:         Intel Inc.  
      Platform name string:         Apple      
      Platform vendor string:       Apple      
  End platform OpenCL
  {987 ms}
 
  Exit code kExitNormal
  End sniffer 2022-08-25 12:33:34
[kStatusNormal, kExitNormal]

[994 ms]
  Finish RunAllAPIs

[7412 ms]
  Start GetSnifferResult

[7412 ms]
  Finish GetSnifferResult

 ------- Sniffer output
 ======= GPU
License Type: Subscription
Serial number: 90970649340402152315
GUIDBucket:
Composite Core (enable_composite_core): on
Composite Core GPU (comp_core_gpu): off
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (enable_doc_graph): off

Application folder: /Applications/Adobe Photoshop 2022/
Photoshop scratch has async I/O enabled
Scratch volume(s):
  Startup, 233.5G, 16.9G free
Required Plugins folder: /Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/PlugIns/Required/
Primary Plugins folder: /Applications/Adobe Photoshop 2022/Plug-ins/

Installed components:

   dvametadata.framework   dvametadata   22.0.0.0  
   AdobeXMPScript.framework   AdobeXMPScript   79.1b65a79b4   79.1b65a79b4
   libdynamic-napi.framework   Torq Native   local  
   ICUUnicode.framework   ICUUnicode      13.1.0c6496f
   ICUConverter.framework   ICUConverter      13.1.0c6496f
   AdobeCrashReporter.framework   AdobeCrashReporter   10.3.2  
   boost_system.framework   boost_system   22.0.0.0  
   AdobeACE.framework   AdobeACE   3.5.0   79.b8223ffb6f.
   dvanet.framework   dvanet   22.0.0.0  
   AdobeOwl.framework   AdobeOwl   5.5.0  
   mediacoreif.framework   mediacoreif   22.0.0.0  
   dvascripting.framework   dvascripting   22.0.0.0  
   dvaappsupport.framework   dvaappsupport   22.0.0.0  
   AdobeAXE8SharedExpat.framework   AdobeAXE8SharedExpat   4.1.3   79.cbab484.
   AIDE.framework   AIDE   2.8.0   79.e12ffba8
   boost_chrono.framework   boost_chrono   22.0.0.0  
   dynamiclink.framework   dynamiclink   22.0.0.0  
   dvaaccelerate.framework   dvaaccelerate   22.0.0.0  
   dvametadataUI.framework   dvametadataUI   22.0.0.0  
   AdobeARE.framework   AdobeARE   2.0.0.1   79.625377
   AdobePDFPort.framework   AdobePDFPort   3.0.0.1   79.625377
   ICUInternationalization.framework   ICUInternationalization      13.1.0c6496f
   boost_filesystem.framework   boost_filesystem   22.0.0.0  
   AdobeBIB.framework   AdobeBIB   2.0.6   79.b8223ffb6f.
   AdobeXMPFiles.framework   AdobeXMPFiles   79.1b65a79b4   79.1b65a79b4
   AdobeLinguistic.framework      14.4.2.353c9a5  
   dvaplayer.framework   dvaplayer   22.0.0.0  
   filterport.framework   filterport   26.0.0.670  
   PlugPlugOwl.framework   PlugPlugOwl   11.2.0.100  
   libzip.framework   libzip   22.0.0.0  
   AdobeAGM.framework   AdobeAGM   5.3.1   79.b8223ffb6f.
   adobe_caps.framework   adobe_caps   11.0.0.14   1.584361
   AdobeSVGRE.framework   AdobeSVGRE   7.1.2   "BUILDVERSION_HELPER"
   AdobePDFL.framework   AdobePDFL   16.0.7   79 . 0668cdd7
   dvavulcansupport.framework   dvavulcansupport   22.0.0.0  
   dvacore.framework   dvacore   22.0.0.0  
   aiport.framework   aiport   26.0.0.670  
   AdobePIP.framework   AdobePIP   8.2.0.16  
   AdobePDFSettings.framework   AdobePDFSettings   1.7  
   AdobeAXEDOMCore.framework   AdobeAXEDOMCore   4.1.3   79.cbab484.
   dvatransport.framework   dvatransport   22.0.0.0  
   AdobeXMP.framework   AdobeXMPCore   79.1b65a79b4   79.1b65a79b4
   AdobeJP2K.framework   AdobeJP2K   2.0.8   79.8753c76
   dvaaudiodevice.framework   dvaaudiodevice   22.0.0.0  
   LogSession.framework   LogSession   8.2.0.16  
   PlugPlugExternalObject.framework      11.2.0.100  
   utest.framework   utest   22.0.0.0  
   AdobeSVGAGM.framework   AdobeSVGAGM   2.1.0   79.cb34c9e.
   dvametadataapi.framework   dvametadataapi   22.0.0.0  
   WRServices.framework   WRServices   17.4.0   17.4.0.0
   AdobeBIBUtils.framework   AdobeBIBUtils   2.0.6   79.b8223ffb6f.
   boost_threads.framework   boost_threads   22.0.0.0  
   CloudAILib.framework   CloudAILib   26.0.0.670  
   SPBasic.framework   SPBasic   26.0.0.670  
   AdobeCoolType.framework   AdobeCoolType   6.2.4   79.b8223ffb6f.
   boost_regex.framework   boost_regex   22.0.0.0  
   boost_program_options.framework   boost_program_options   22.0.0.0  
   dvamediatypes.framework   dvamediatypes   22.0.0.0  
   AdbePM.framework   AdbePM   1  
   boost_date_time.framework   boost_date_time   22.0.0.0  
   dynamic-torqnative.framework   Torq Native   local  
   AdobeMPS.framework   AdobeMPS   7.0.4.51241   79.14a028f9
   dvaui.framework   dvaui   22.0.0.0  
   MacMemory.framework   MacMemory   26.0.0.670  
   AILib.framework   AILib   26.0.0.670  
   ICUData.framework   ICUData      13.1.0c6496f
   dvamarshal.framework   dvamarshal   22.0.0.0  
   aifm.framework   aifm   26.0.0.670  
   Unified Extensibility Platform  uxp-6.2.1-1-cbb9a02
   UPIC  2.4.1


Required plugins:

   Accented Edges 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Adaptive Wide Angle 23.5.0, © 2014-2022 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin”
   Angled Strokes 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Average 23.5  © 1993-2022 Adobe. All rights reserved. - from the file “Average.plugin”
   Bas Relief 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   BMP 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Camera Raw 14.5 (1177), Copyright © 2022 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
   Camera Raw Filter 14.5 (1177), Copyright © 2022 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
   Chalk & Charcoal 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Charcoal 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Chrome 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Cineon 23.5  © 2002-2022 Adobe. All rights reserved. - from the file “Cineon.plugin”
   Clouds 23.5  © 1993-2022 Adobe. All rights reserved. - from the file “Clouds.plugin”
   Color Halftone 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Colored Pencil 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Conté Crayon 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Craquelure 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Crop and Straighten Photos 23.5  © 2003-2022 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin”
   Crop and Straighten Photos Filter 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Crosshatch 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Crystallize 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Cutout 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Dark Strokes 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   De-Interlace 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Dicom 23.5  © 2003-2022 Adobe. All rights reserved. - from the file “dicom.plugin”
   Difference Clouds 23.5  © 1993-2022 Adobe. All rights reserved. - from the file “Clouds.plugin”
   Diffuse Glow 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Displace 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Dry Brush 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Entropy 23.5  © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin”
   Export Color Lookup Tables 23.5  © 2012-2022 Adobe. All rights reserved. - from the file “Export3DLUT.plugin”
   Extrude 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   FastCore Routines 23.5  © 1990-2022 Adobe. All rights reserved. - from the file “FastCore.plugin”
   Fibers 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Film Grain 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Filter Gallery 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Fresco 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Glass 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Glowing Edges 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Grain 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Graphic Pen 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Halftone Pattern 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Halide Bottlenecks 23.5  © 2022 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin”
   HDRMergeUI 23.5, Copyright © 2002-2022 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin”
   HSB/HSL 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   IFF Format 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   IGES 23.5  © 2006-2022 Adobe. All rights reserved. - from the file “U3D.plugin”
   Ink Outlines 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   JPEG 2000 23.5  © 2001-2022 Adobe. All rights reserved. - from the file “JPEG2000.plugin”
   Kurtosis 23.5  © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin”
   Lens Blur 23.5.0, © 2002-2022 Adobe. All rights reserved. - from the file “Lens Blur.plugin”
   Lens Correction 23.5.0, © 2002-2022 Adobe. All rights reserved. - from the file “Lens Correct.plugin”
   Lens Flare 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Liquify 23.5.0, © 2001-2022 Adobe. All rights reserved. - from the file “Liquify.plugin”
   Matlab Operation 23.5  © 1993-2022 Adobe. All rights reserved. - from the file “ChannelPort.plugin”
   Maximum 23.5  © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin”
   Mean 23.5  © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin”
   Measurement Core 23.5  © 1993-2022 Adobe. All rights reserved. - from the file “MeasurementCore.plugin”
   Median 23.5  © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin”
   Mezzotint 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Minimum 23.5  © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin”
   MMXCore Routines 23.5  © 1990-2022 Adobe. All rights reserved. - from the file “MMXCore.plugin”
   Mosaic Tiles 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Multiprocessor Support 23.5  © 1990-2022 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin”
   Neon Glow 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Note Paper 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   NTSC Colors 23.5  © 1993-2022 Adobe. All rights reserved. - from the file “NTSC Colors.plugin”
   Ocean Ripple 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   OpenEXR 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Paint Daubs 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Palette Knife 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Patchwork 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Paths to Illustrator 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   PCX 23.5  © 1989-2022 Adobe. All rights reserved. - from the file “PCX.plugin”
   Photocopy 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Picture Package Filter 23.5  © 1993-2022 Adobe. All rights reserved. - from the file “ChannelPort.plugin”
   Pinch 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Pixar 23.5  © 1989-2022 Adobe. All rights reserved. - from the file “Pixar.plugin”
   Plaster 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Plastic Wrap 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Pointillize 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Polar Coordinates 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Portable Bit Map 23.5  © 1989-2022 Adobe. All rights reserved. - from the file “PBM.plugin”
   Poster Edges 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   PRC 23.5  © 2006-2022 Adobe. All rights reserved. - from the file “U3D.plugin”
   Radial Blur 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Radiance 23.5  © 2003-2022 Adobe. All rights reserved. - from the file “Radiance.plugin”
   Range 23.5  © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin”
   Render Color Lookup Grid 23.5  © 2012-2022 Adobe. All rights reserved. - from the file “Export3DLUT.plugin”
   Reticulation 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Ripple 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Rough Pastels 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Save for Web 23.5.0, © 1999-2022 Adobe. All rights reserved. - from the file “Save for Web.plugin”
   ScriptingSupport 23.5, © 2002-2022 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin”
   Shear 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Skewness 23.5  © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin”
   Smart Blur 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Smudge Stick 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Solarize 23.5  © 1993-2022 Adobe. All rights reserved. - from the file “Solarize.plugin”
   SP Substance Suite 21.0 © 2019 Adobe. All rights reserved. - from the file “MaterialSuite.plugin”
   Spatter 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Spherize 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Sponge 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Sprayed Strokes 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Stained Glass 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Stamp 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Standard Deviation 23.5  © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin”
   Substance Filter 21.0 © 2019 Adobe. All rights reserved. - from the file “MaterialFilter.plugin”
   Sumi-e 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Summation 23.5  © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin”
   Targa 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Texturizer 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Tiles 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Torn Edges 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Twirl 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   U3D 23.5  © 2006-2022 Adobe. All rights reserved. - from the file “U3D.plugin”
   Underpainting 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Vanishing Point 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “VanishingPoint.plugin”
   Variance 23.5  © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin”
   Water Paper 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Watercolor 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Wave 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Wind 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Wireless Bitmap 23.5  © 1989-2022 Adobe. All rights reserved. - from the file “WBMP.plugin”
   ZigZag 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

   Home Screen (Loaded) 5.12.1.4 - from the file "/Library/Application Support/Adobe/UXP/extensions/com.adobe.ccx.start-5.12.1/"
   CDO: 1.125.1
        CmdN: 1.13.2
        CDP: 1.149.0
        Projects: 1.4.5
      Loaded at: 278 ms - launch time impact: 8 ms
   Content Credentials (Loaded) 0.31.4.0 - from the file "Required Folder"
      Loaded at: 6418 ms - launch time impact: 0 ms
   ccx-timeline (Prepared) 3.0.3.0 - from the file "Required Folder"
   CCX Commenting UXP Webview (Loaded) 23.6.0.0 - from the file "Required Folder"
      Loaded at: 6419 ms - launch time impact: 0 ms
   CCX Sharesheet UXP (Prepared) 23.12.0.0 - from the file "Required Folder"
   Share Panel (Loaded) 1.0.3.0 - from the file "Required Folder"
      Loaded at: 281 ms - launch time impact: 0 ms
   CC Libraries Panel (Prepared) 3.19.237.0 - from the file "/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_19_237/"
   CAPTURE: 2.0.34  STOCK: 4.0.2
   Substance 3D (Prepared) 0.1.3.0 - from the file "Required Folder"
   Photoshop UXP Export-As (Prepared) 5.8.13.0 - from the file "Required Folder"
   Photoshop In App Messaging (Loaded) 2.7.5.0 - from the file "Required Folder"
      Loaded at: 6419 ms - launch time impact: 0 ms
   Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
   Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
   IC popup message (Loaded) 1.0.0.0
      Loaded at: 5957 ms - launch time impact: 0 ms
   Multilayer Protection (Loaded) 1.0.0.0
      Loaded at: 5957 ms - launch time impact: 0 ms
   Discover Panel (Loaded) 2.8.0.29 - from the file "Required Folder"
      Loaded at: 6421 ms - launch time impact: 0 ms
   Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder"
      Loaded at: 6523 ms - launch time impact: 0 ms
   Neural Filters (Registered) 1.13.3.0 - from the file "Required Folder"

Extensions:

   Libraries  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_19_237/index.html”
   com.adobe.stock.panel.licensing-embedded  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_19_237/extensions/stock-panel-licensing/index.html”
   com.adobe.capture.extension  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_19_237/extensions/capture/capture.html”
   Export As  4.8.15 - from the file “/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html
   Export As  4.8.15 - from the file “/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html
   com.adobe.cclibraries.manager  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_19_237/manager.html”

Installed TWAIN devices: NONE

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Participant ,
Aug 25, 2022 Aug 25, 2022

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Did that too.

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Community Expert ,
Aug 25, 2022 Aug 25, 2022

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This is a duplicate thread. The first one is here and is now locked:

https://community.adobe.com/t5/photoshop-ecosystem-discussions/tool-bar-disappearing-locked-duplicat...

 

Jane

 

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Participant ,
Aug 25, 2022 Aug 25, 2022

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This computer has always been a dog, but it says 8 GB here.Screen Shot 2022-08-25 at 4.25.27 PM.png

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Adobe Employee ,
Aug 26, 2022 Aug 26, 2022

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Thank you @steelycal09, yes, you have 8gb for the total computer, but Ps needs 8gb alone, that means you total should be at least 16gb.

 

It may be that an older version will work on your system, but that is something you will need to try to see what will work.

 

Again, please review the system requirements for Ps and that will hopefully help out.

 

Thank you,

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Participant ,
Aug 26, 2022 Aug 26, 2022

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Thanks Cory. I guess I'll just live with it til I get a new computer.

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