Failing graphics processor compatibility check

[EmergeMe]

Photoshop 25.1.0

Windows 11 Pro, 22621.2506

NVIDIA GeForce RTX 3080 Ti, Driver 31.0.15.3758

As of the latest release I am recieving an Unknown GPU issue:

I have an NVIDIA GeForce RTX 3080 Ti on Windows 11 and it was working fine yesterday. This problem just started happening when I updated PhotoShop. As far as I know, I do not have the Microsoft OpenCL/OpenGL Compatibility Pack installed. Any advice?

[D Fosse]

Reinstall the driver, and reset PS preferences.

There is no "pack" This is the driver not being recognized.

Install the Studio driver, choose custom install and check "clean install".

[EmergeMe]

Thank you, but no joy. Same issue.

[D Fosse]

You did reset preferences? Move the whole settings folder to the desktop for a complete reset.

[EmergeMe]

I did reset the preferences. But, I do not see a "Settings" folder:

To which folder are you referring?

[D Fosse]

It's in your user account, not program files.

I'm on a phone, so can't show screenshots now.

[EmergeMe]

Ah, OK. I found it. Thanks.

Unfortunately, still not working.

[D Fosse]

I see one other thread with the same problem. So maybe this is a real PS bug. 

Revert to the previous version until this is resolved. Uninstall, and install from "previous versions" in the CC app.

[default79vntdj907ft]

I have the same issue with PS 25.1.  Reverted to PS 25.0 and it works fine. Seems to be a real PS 25.1 BUG. For reference, LrC 13.0.1 has no problem.

NVIDIA GeForce RTX 3070 Ti on Windows 11, eGPU. Studio driver 31.0.15.4601

[chrisb13277001]

Installing the OpenCL™ and OpenGL® Compatibility Pack from the Microsoft Store is the only thing that resolved the graphics processor is incompatible error for me. I would try that if you have Windows and did a clean install of the driver. 

[EmergeMe · Accepted solution]

Good news. NVIDIA just released a new driver (31.0.15.5123) which seems to have eliminated the Graphics Processor error for me.