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P: (Win) PS 25.11 Frame Slider on the timeline does not render preview

Community Beginner ,
Jul 31, 2024 Jul 31, 2024

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I need some help on this new issue I'm having with the Frame Slider on Photoshop timeline.
It's hard to explain but I'll try my best!
When I move the slider for the first time I can see the animation but when the preview is ready (the little green bar) when I move the slider, it stops showing the frames until I stop moving the slider. 

I captured it in the attached video.  

Bug Fixed
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Actions and scripting , Windows

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correct answers 1 Pinned Reply

Adobe Employee , Sep 11, 2024 Sep 11, 2024

Hi all,

 

We are happy to announce the release of Photoshop version 25.12 (public version), which incorporates the resolution for this particular problem. To see the list of all fixed issues, click here

 

To update Photoshop to 25.12, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating

 

Let us know if the update resolves the problem for those affected, and share your feedback.

 

Thanks,

Mohit

Status Fixed

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8 Comments
Adobe Employee ,
Aug 01, 2024 Aug 01, 2024

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Hey there!

 

I can recreate this & I've let the team know. Please add your upvote to the post.

You can install Photoshop 25.9.1 from the Creative Cloud (Steps here) as a temporary workaround to restore the functionality.

 

Thanks!
Sameer K

(Use '@mention' to tag me when you reply)

Status Investigating

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Adobe Employee ,
Aug 01, 2024 Aug 01, 2024

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Looking into this, thank you for the report.

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New Here ,
Aug 14, 2024 Aug 14, 2024

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Hi everyone,

I've been experiencing an issue with the timeline feature in Photoshop. Normally, when I drag the playhead (scrubber) across the frames in the timeline, the frames would preview smoothly without me needing to stop or release the playhead. However, now it only shows the preview when I actually stop and release the playhead over a specific frame, rather than updating the preview continuously as I move the scrubber.

This issue is really disrupting my workflow, as I can’t get a smooth preview while scrubbing through the timeline. Has anyone else encountered this problem? Any ideas on how to fix it?

Thanks in advance for any help!

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Adobe Employee ,
Aug 15, 2024 Aug 15, 2024

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We have fixed the issue and it will be in a future release. 

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New Here ,
Aug 21, 2024 Aug 21, 2024

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When I scroll in my photoshop timeline, my animation is not updating as it should. Instead the animation is static. When I release the mouse button it updates the animation based on the position. But in general if I scroll through my animation, I should be able to see it moving, right? Well, it's not happening. Anyone has sollution? 

Could it be my graphic card? I hard reseted the photoshop, uninstalled it and reset all preferences, and it's still an issue.

I'm using OMEN 15, GTX 2060 NVIDIA.

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New Here ,
Aug 21, 2024 Aug 21, 2024

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Another bug that might be connected to this issue is, when I open new window (Windows-Arrange-New Window for (this file))  and when I paint, it should update automatically for me to be able to see what is happening on that screen, and that is not the case. 

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Adobe Employee ,
Aug 28, 2024 Aug 28, 2024

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- when I open new window (Windows-Arrange-New Window for (this file)) 

 

This is also addressed/fixed in a future update. 

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Adobe Employee ,
Sep 11, 2024 Sep 11, 2024

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Hi all,

 

We are happy to announce the release of Photoshop version 25.12 (public version), which incorporates the resolution for this particular problem. To see the list of all fixed issues, click here

 

To update Photoshop to 25.12, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating

 

Let us know if the update resolves the problem for those affected, and share your feedback.

 

Thanks,

Mohit

Status Fixed

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