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41748001
Participant
August 23, 2023
Answered

Gridlines on artwork

  • August 23, 2023
  • 7 replies
  • 412 views

Hi There

 

Seem to have an issue with the attached artwork, on the normal PDF you can see all the gridlines and a white line when opened in Photoshop, but on the PDF viewer, although the gridlines are very faint, it is shown how it is meant to be printed.

 

Any suggestions on how to overcome this please.

 

Many thanks

 

John

    This topic has been closed for replies.
    Correct answer melissapiccone

    You want the PDF to look like the PNG? How are you saving the PDF - and what version of PDF are saving? You want PDF 5 or higher - transparency is not supported in older versions. 

    7 replies

    melissapiccone
    Community Expert
    melissapicconeCommunity Expert
    Community Expert
    August 29, 2023

    I would be happy to take a look. Can you post it to dropbox or something similar and send me the link? You can PM me if you don't want to post it here. 

    Melissa Piccone | Adobe Trainer | Online Courses Author | Fine Artist
      4
      41748001Author
      Participant
      August 29, 2023

      Hi Melissa

      I now have the source file, but can't see how to attach, so that you can view?

      Many thanks

      John

        melissapiccone
        Community Expert
        melissapicconeCommunity Expert
        Community Expert
        August 24, 2023

        So you recieved the pdf, where did the PNG come from? Who made the original artwork, can you get the orginal file? What was it made in, PS, AI, ID? You need the original file to recreate the PDF. It looks like whomever saved / exported it as a PDF saved it as an older version of PDF that doesn't support transparency. 

        Melissa Piccone | Adobe Trainer | Online Courses Author | Fine Artist
          4
          41748001Author
          Participant
          August 24, 2023

          Hi Melissa

          Sorry not sure on the saving of the file as it was supplied artwork, we only noticed the gridlines when taking into Photoshop?

          melissapiccone
          Community Expert
          melissapicconeCommunity Expert
          Community Expert
          August 23, 2023

          You didn't answer the other questions... how are you saving as a pdf?

          Melissa Piccone | Adobe Trainer | Online Courses Author | Fine Artist
            4
            41748001Author
            Participant
            August 23, 2023

            Hi Melissa

            Yes, for the PDF to look like the PNG and also without the white line going through the petal of the bottom flower?

            Mnay thanks

              melissapiccone
              Community Expert
              melissapicconeCommunity ExpertCorrect answer
              Community Expert
              August 23, 2023

              You want the PDF to look like the PNG? How are you saving the PDF - and what version of PDF are saving? You want PDF 5 or higher - transparency is not supported in older versions. 

              Melissa Piccone | Adobe Trainer | Online Courses Author | Fine Artist
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