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5

P: Photoshop Info panel does not match to selected Mode

Community Beginner ,
Feb 27, 2025 Feb 27, 2025

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Bildschirmfoto 2025-02-27 um 12.06.39.JPGexpand image

Bildschirmfoto 2025-02-27 um 12.06.52.JPGexpand image

Bug Investigating
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correct answers 1 Pinned Reply

Adobe Employee , Feb 27, 2025 Feb 27, 2025

Thanks for sharing the details. I've shared this with the team to review & comment. 

Regards!
Sameer K

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Explorer ,
Feb 26, 2025 Feb 26, 2025

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Info panel will not display Lab. Lab displays CMYK, CMYK displays HSL

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Community Expert ,
Feb 26, 2025 Feb 26, 2025

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What version of macOS are you using?

Intel or Apple Silicon?

 

Is that on an image that is in that particular color space or when switching color values in the Info panel itself?

 

Can you post a screenshot(s) to illustrate the issue?

 

So far i'm not seeing that here with Photoshop 2025 (ps ver 26.4) running on macOS Sequoia 15.3.1 on a 2022 Mac Studio.

 

You could try a reset of the Photoshop preferences to see if that corrects the issue:

https://helpx.adobe.com/photoshop/using/preferences.html

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Community Expert ,
Feb 27, 2025 Feb 27, 2025

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Please read this (in particular the section titled "Supply pertinent information for more timely and effective answers”):
https://community.adobe.com/t5/using-the-community/community-how-to-guide-tips-amp-best-practices/td...

 

What have you done for all-purpose trouble-shooting so far?
Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:
https://helpx.adobe.com/photoshop/using/preferences.html
https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html
https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

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New Here ,
Feb 27, 2025 Feb 27, 2025

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There is a problem in the latest photoshop and in the BETA version. The Info panel options window does not work correctly. The total ink setting does not work. Also the CMYK option does not show. It shows in RGB all the time. Please fix this because we cannot work. Best regards

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Explorer ,
Feb 27, 2025 Feb 27, 2025

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Reset preferences does not fix the issue.
Any color space image.

PS 26.4.0
M3 Mac Book Pro
OSX 15.3.1
Selecting Lab to from Info panel options for either first or second color readout dispolays CMYK values in the info palette. Selecting CMYK displays HSL (not an option).
Selecting HSB displays HSB

Other modes seem to work correctly.
RGB > RGB, etc.Screenshot 2025-02-27 at 7.11.50 AM.pngexpand imageScreenshot 2025-02-27 at 7.12.01 AM.pngexpand image

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Community Expert ,
Feb 27, 2025 Feb 27, 2025

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@axelb1021337 

 

I've moved your post from Creative Cloud desktop to the Photoshop forum.

 

Which exact version of Photoshop are you using and when did this issue begin? 

 

I also edited your subject for clarity. It was "Photoshop Update".

 

Jane

 

 

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Community Expert ,
Feb 27, 2025 Feb 27, 2025

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Community Beginner ,
Feb 27, 2025 Feb 27, 2025

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It is Version 26.4.1 – updated today late morning and noticed at noon (Mac OS Sequoia 15.3.1 on Mac Studio M1 Max)


Axel


Axel Bär

 

[PII removed]

 

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Adobe Employee ,
Feb 27, 2025 Feb 27, 2025

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Thanks for sharing the details. I've shared this with the team to review & comment. 

Regards!
Sameer K

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Explorer ,
Mar 03, 2025 Mar 03, 2025

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Similar problem - can't change to Total Ink. When i choose Total Ink and press OK, there's still Actual Color.

Photoshop 26.4.1, Windows 10.

Solar99_0-1740989836333.pngexpand imageSolar99_1-1740989848275.pngexpand image

 

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Community Expert ,
Mar 03, 2025 Mar 03, 2025

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If you change the values in the Info panel itself by clicking on one of the Eyedroppers, does that work?

 

eyedrp.pngexpand image

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Community Beginner ,
Mar 03, 2025 Mar 03, 2025

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Yes – that works 

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Explorer ,
Mar 03, 2025 Mar 03, 2025

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Confirmed that work around works. Curious the HSL option is there but grayed out,

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Explorer ,
9 hours ago 9 hours ago

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LATEST

The old version works. The newest 26.4.1 doesn't. Things like this are why I don't like upgrading. Always new and unpleasant suprprises with Adobe updates!

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