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Neural Filter Skin Softening Picks Wrong Face - Continually

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Community Beginner ,
Nov 20, 2022 Nov 20, 2022

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Starting with Photoshop 24.0 (and apparently not fixed in 24.0.1)

When using Neural Filter Skin Softening with more than one person in the photo then filter will show the faces with a Blue box around the one chosen by default - When selecting the other face the filter will only soften the default choice - even if not chosen.

There are kludgey work-arounds like copying the face to a new layer and then using the Skin Softening filter but this just makes what is a useful feature more of a chore to use.

When v24.0.1 was released recently I was hoping this Bug would be sqwashed - Apparently it hasn't been.

Are other experiencing this problem, or is it just a few of us? I have seen other reports in the forums here that I'm not alone...

Bug Unresolved
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Community Expert ,
Nov 20, 2022 Nov 20, 2022

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I was able to use the blue highlight on each figure (of two) in turn successfully.

(24.1   OS 12.5.1   MacBook Pro M1)

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Community Beginner ,
Nov 23, 2022 Nov 23, 2022

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Thanks for the reply and the info about your experiences. 

I'm running OS 12.6 on an iMac so it might be a that the OS & Photoshop are at odds with each other in this combination.

 

Unfortunately I can see nowhere to download v24.1 of Photoshop which may solve the problem as the only publically available version seems to be 24.0.1 - As a Community Expert you may be prive to newer ßeta versions of Photoshop unavailable to we mortals.

 

I'm not the only user experiencing this phenomenon however - Other users on these forums have had the same experience. I'm hoping Adobe will be able to quickly sort out the root cause so the software can again function as intended ion their next software update.

 

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Community Expert ,
Nov 24, 2022 Nov 24, 2022

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"Unfortunately I can see nowhere to download v24.1 of Photoshop"

You can download version 24.1 from the Beta section in the Creative Cloud app

2022-11-24 08_09_49-This PC.png

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Community Beginner ,
Nov 24, 2022 Nov 24, 2022

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Many thanks Ged!  - I'll give that a try today while the turkey's roasting 🦃

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Community Expert ,
Nov 24, 2022 Nov 24, 2022

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@calfoto "I'll give that a try today while the turkey's roasting" that will be one well roasted turkey for Christmas 😂

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Community Beginner ,
Nov 24, 2022 Nov 24, 2022

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I was able to download the ßeta of 24.1 this morning...Thanks for the tip!

 

Unfortunately Neural Skin Softening is still malfunctioning.

 

In most instances its default selection is the face on the left - Then, after selecting the right side face, the Neural Skin Softening is still applied to the Left face.

 

In at least one instance of my tests it applied the filter to both faces at once, even though only one face was selected.

     Note: It would be nice to select more than one face at a time for Skin Softening

What's frustrating is that the Skin Softening filter worked as expected up until v24 came out.

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