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Bisley
Participant
March 24, 2025
Question

New Document Dialogue Box Buggy

  • March 24, 2025
  • 1 reply
  • 144 views

Hi there,

 

Whenever I open Photoshop or Illustrator and I go to adjust the sizes of the document, they keep resetting back to their default state. It's a really annoying bug, I need to start the document with the default settings that they're sitting at and do all the formatting when the new file is open.

 

Happens on both Mac and Windows for me.

 

Is this a known bug or something new? I've had it for a few Photoshop versions now 😞

 

Any help would be appreciated.

 

Kind regards,

Jonny

1 reply

Spas K.
Community Expert
Community Expert
March 24, 2025

Hey there, could you record a short video of what's happening exactly and post it here? Does it happen when using legacy new document interface too? (Edit > Preferences > General > Use Legacy "New Document" Interface checkbox)