P: 21.1.3 - Hue Saturation dialog not responsive

35 Votes
LEGEND ,
May 20, 2020 May 20, 2020

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Huge reproducible bug with Hue/Saturation Dialog Box. 
Open a document, file, photo, then open try to manipulate Hue/Saturation, the slider moves a little bit then freeze. The problem is that it freezes the whole app. The only solution I found - one time again - is to kill the app and reboot. 
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I'm sooooooooooo fed up with all these bugs on such simple manipulations.

https://youtu.be/nRZ3YdX_3xk

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correct answers 1 Correct answer

Adobe Employee , Jun 16, 2020 Jun 16, 2020
This issue should be fixed in the 21.2 update that went out this morning.

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Adobe Employee ,
Jun 18, 2020 Jun 18, 2020

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Update to 21.2 where the issue is fixed.

Senior Product Manager - Customer Advocacy - Digital Imaging

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LEGEND ,
Jun 28, 2020 Jun 28, 2020

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But 21.2.0 hasn't fixed the issue with Mac Catalina 10.15.5.  Seems selecting any colour adjustment layer can cause PS to freeze eg. Selective Colour, Solid Colour, Hue/Saturation after making a slider adjustment in these layers, the first move is OK then nothing.

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New Here ,
Jul 15, 2020 Jul 15, 2020

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Same issue with brightness/contrast. Been broken for some time. Any solution with that?

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LEGEND ,
Jul 15, 2020 Jul 15, 2020

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Hi Lori. It's fixed finally with 21.3 so definitely upgrade and this serious problem will be over! Cheers, Katie

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LEGEND ,
Jul 15, 2020 Jul 15, 2020

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It's fixed in version 21.3, thank goodness. Upgrade!

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New Here ,
Jul 16, 2020 Jul 16, 2020

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Good to know, thanks!

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Explorer ,
Aug 12, 2020 Aug 12, 2020

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I have never experienced this prior to a few days ago. Photoshop crashed (which it never does ... seriously). Shortly after this occurred using Selective Color and Color Balance almost always causes severe lag and will ultimately freeze in about half the cases. I uninstalled PS and removed preferences. Reinstalled ... seemed to have cured the issue for first half of day before occurring again. The only way to temporarily make it stop is to close PS and reboot. I'm using version 21.2.1 and Catalina 10.15.5 on a 27" iMac 5K with:

4.2 GHz Quad-Core Intel Core i7
64GB of RAM
1TB SSD

Surprisingly, have always experienced brush lag as well.

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LEGEND ,
Oct 04, 2020 Oct 04, 2020

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Unfortunately not. Just fired up Photoshop and have had to force quit twice now on a basic document because of freezes when using hue / saturation.

 

Was on 21.2.3

 

Installing the latest update now

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Adobe Employee ,
Oct 06, 2020 Oct 06, 2020

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Do you still have issue with 21.2.4?


Senior Product Manager - Customer Advocacy - Digital Imaging

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LEGEND ,
Dec 18, 2020 Dec 18, 2020

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I'm still having this exact issue in 22.1. It is persistent across the last 3 versions or so. Ridiculous how unstable PS has been lately.

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Adobe Employee ,
Dec 18, 2020 Dec 18, 2020

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@ryan Hue/Sat sliders not responsive? Or are you seeing some other behavior? Are you on macOS or Windows? If you're seeing something different, you should create a new thread for 22.1. This thread is quite old and was solved.


Senior Product Manager - Customer Advocacy - Digital Imaging

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LEGEND ,
Jan 25, 2021 Jan 25, 2021

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I know! I am so furious. Currently working on a huge pitch, deadline approaching and all of a sudden - 30 minutes of work go to trash just because I needed to desaturate a bit. 

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Community Beginner ,
Jan 25, 2021 Jan 25, 2021

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LATEST

Current version of Photoshop is 22.1.1

Are you up to date?

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